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“Modern, clean and good location”

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Meriton Serviced Apartments - Broadbeach
Ranked #1 of 21 Hotels in Broadbeach
Perth, Western Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Modern, clean and good location”
Reviewed 7 May 2012 via mobile

We stayed here for 2 nights with our 2 year old daughter. We stayed in a 1 bedroom apartment in the south tower which was clean and modern and had all we needed (kitchen, laundry, separate bathroom with bath).

It's just a short walk to the beach, a big playground, the nice shops and cafe/bars in the peppers complex & the liveliness of the restaurant & bar area.

We hired a cot from them which was a bit flimsier than we expected (not the standard port-a-cot that you get at most hotels) but it did the job. There was also a false fire alarm one night which was very loud ( especially for our daughter) but I guess this can't be helped by the hotel.

Overall I can't fault the location and the cleanliness and layout of the apartment. We would stay here again.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PhoebeJ13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broadbeach M, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, 10 May 2012
Hi PhoebeJ13,

Thank you so much for your review. I am glad to hear you enjoyed your stay with us. We realise how important it is to be family friendly on the Gold Coast and we are always looking for ways to improve in this area. As you mentioned we are fortunate to be located so close to the parks and children's playgrounds along the beach as well as the local cafes and restaurants.

I appreciate you letting us know about the baby cot. I will have the one provided to you checked to make sure it is up to standard. We do have a selection of either port-a-cots or metal framed cots available. If you are coming back next time please call in advance and we will try to reserve a port-a-cot for you. I hope your little one was still able to enjoy her sleep, apart from during the fire alarm, which unfortunately is designed to wake you up for safety reasons.
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6,996 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2,154)
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English first
Brisbane, Australia
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 7 May 2012

This is probably the best place to stay on the Gold Coast. Couldn't fault the apartments, the service or the facilities, they were all wonderful. And managed to get an extremely reasonable price also! Just a shame it was only one night! Think it is important for people to note that this is serviced apartments and not a hotel though - so no all night reception, and no on-site restaurant / roomservice. But definitely not needed, so wonderful!

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank CharlieChina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABroadbeach, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, 23 January 2017
Dear valued Guest,

Thank you for your review. We appreciate your choosing to stay with us at Meriton Broadbeach and for sharing your feedback with us and the TripAdvisor community.

We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
305 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 347 helpful votes
Reviewed 5 May 2012

after checking in mid week for a 2 night stay (and about our 5th stay at this property) we were again asked for ID etc, they have absolutely no record of return guests which is very odd for a compnay of this size in my opinion and a customer service/marketing fail. We were given a room on the 8th floor of the south tower (the oldest and most run down of the two). Our room was ok....but not great as we have come to expect at Meriton properties. The bedside lamps were broken and hanging by a wire, there was hair in the bath, the mirrors (bedroom and bathroom) were filthy, there was no dvd/cd player, the couch wasn't the standard one usually in the rooms and was very saggy and tired, the tv was a tiny 32 inch instead of the standard 42 inch but worst of all was the rancid smell through the drains in the kitchen whenever we turned the tap on.....it was disgusting. We didn't discover this until the next morning and decided enough was enough and asked to change rooms before trying to make breakfast etc. We were quickly given a new room in the north tower on the 5th floor. There was no apology or real interest in making us happy by reception so after moving to the new room we called and spoke to the manager who did apologise and gave us a 25% discount on the previous night........reasonable service recovery in our opinion. The new room was SO much better and other than the fact that it had no privacy or view as it was right over the pool and the bed was in desperate need of replacement (it squeaked and was very saggy and uncomfortable) we were much happier in this room. We still can't believe the other room was ever an option especially for a return guest who knows what to expect. It is however still our property of choice on the Gold Coast and you really can't beat it for value for money and location.

Room Tip: This company does not acknowledge or reward return guests, the south tower is best avoided and for t...
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank 123free
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broadbeach M, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, 11 May 2012
Dear 123free,

Thank you for your feedback regarding your recent stay with us. It is disappointing to hear that the initial apartment allocated to you was not up to your expectations. All our apartments, whether older or newer, should have the same standard of cleaning and presentation. I sincerely apologise for the issues experienced on the first night of your stay. I am glad to know we were able to move you promptly to a more suitable apartment when requested and you were satisfied with the compensation provided.

The loyalty of our return guests is definitely very valuable to us and I thank you for choosing to stay with us so many times already. We are currently working on ways to improve in this area and I hope for your next stay you will be recognised and welcomed back accordingly.

We look forward to seeing you next time and hearing your feedback afterwards.
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Brisbane, Australia
Level Contributor
116 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 4 May 2012

A friend and I went to see a show at Jupiters Casino. Stayed at the Meriton before and was very pleasantly surprised at the rate for a two bedroom apartment. This place is great as it is in walking distance of the casino and is well below the cost of a double room there (no privacy and no two bathrooms). Slept very well in this unit and so did my friend. The pillows were perfect.
This apartment had a study area for business needs. The place would be great for a short stay (5 nights) for a small family. Lots of restaurants within walking distance to the apartments. The apartments are clean and tidy and well equipped.
Would certainly recommend for short stays.
Only downside would be the fact that they take a $200 deposit from your credit card when checking in. They explain to you that this will be refunded up to 5 days later by your financial institution. I have stayed at many other hotels around the world and this was odd as normally an imprint of your credit card is taken and then if any extras are consumed, your credit card is charged. The only extras here were bottles of water for $3 each. I am sure that they wisely invest this "deposit" on the overnight money market. Only negative and I cannot see anywhere that this was mentioned upon booking.

  • Stayed May 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Peterjules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABroadbeach, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, 23 January 2017
Dear valued Guest,

Thank you for your review. We appreciate your choosing to stay with us at Meriton Broadbeach and for sharing your feedback with us and the TripAdvisor community.

We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gosford, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 May 2012

We were recommended to stay at Meriton Apts.. only being there for one night , attending a family wedding nearby.
For the money, absolute value...
The room overlooked the beach/sea....and was on the 29th floor..
It was spacious , very clean, modern , and had everything to stay on a longer term basis.
Although we visit the Gold Coast on very few occasions, in future , we would always choose to stay at these apartments .

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Steely59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABroadbeach, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, 23 January 2017
Dear valued Guest,

Thank you for your review. We appreciate your choosing to stay with us at Meriton Broadbeach and for sharing your feedback with us and the TripAdvisor community.

We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 May 2012

My Partner and I stayed at Meriton Broadbeach recently and were very happy with their services. We requested a room has high as possible and got the 27th floor :) The one bedroom apartment was very large and spacious, furniture was nice, kitchen was well set up.

Throughout our holiday housekeeping was very good at keeping our apartment clean and staff were always friendly and helpful.

Definitely staying there again and would recommend to our friends too.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jdizzle77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABroadbeach, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, 23 January 2017
Dear valued Guest,

Thank you for your review. We appreciate your choosing to stay with us at Meriton Broadbeach and for sharing your feedback with us and the TripAdvisor community.

We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 May 2012

Six of us spent a very relaxing weekend recently and it rained all weekend so how
great to have a 3 bedroom Ocean View Apartment that very spacious with a balcony partly protected from the wind and rain. Just one secret after first arriving in the room we searched for the ensuite in the main bedroom then asked the question, to be informed it was hidden behind the bedroom door we had just opened lol... that certainly started the theme of a great weekend.
Kitchen could have been better equipped, we were missing a frypan to cook breakfast but after a call they were quick to deliver.
Sad to leave look forward to the next trip.

Room Tip: north tower facing the ocean, excellent.
See more room tips
  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kay e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABroadbeach, Manager at Meriton Serviced Apartments - Broadbeach, responded to this review, 22 January 2017
Dear valued Guest,
Thank you for your review. We appreciate your choosing to stay with us at Meriton Broadbeach and for sharing your feedback with us and the TripAdvisor community.

We look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Meriton Serviced Apartments - Broadbeach

Property: Meriton Serviced Apartments - Broadbeach
Address: 2669 Gold Coast Highway, Broadbeach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Broadbeach
#1 On the Beach Hotel in Broadbeach
#1 Luxury Hotel in Broadbeach
#1 Romantic Hotel in Broadbeach
#1 Business Hotel in Broadbeach
#2 Best Value Hotel in Broadbeach
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Meriton Serviced Apartments - Broadbeach 4.5*
Number of rooms: 405
Official Description (provided by the hotel):
Welcome to Broadbeach, Gold Coast Lose yourself staring into a deep blue ocean as far as the eye can see, be excited by the sound of crisp waves crashing onto golden sands, and enjoy feeling the fresh sea breeze pass you by all from the balcony of your magnificent ocean view suite. The perfect seaside escape awaits you right here at Meriton Serviced Apartments Broadbeach, with 405 of the finest suites the Gold Coast has to offer, all beautifully designed offering a choice of views over the stunning ocean or serine scenic hinterland. Wake for the day in plush, comfy bedding, refresh with stylish Peter Morrissey bathroom amenities and prepare the perfect beachside breakfast in your fully equipped gourmet kitchen. Space and comfort is a must when travelling with family or a group of friends, and the large open plan living spaces offer all the room you need for everyone to enjoy quality time together. Experience ultimate resort style facilities with both indoor and outdoor lap pool, spa, sauna and fully equipped gym. Stroll around lush, green, tropical themed garden beds and soak up the sun poolside with your favourite read and coffee from the onsite coffee cart in hand. Experience the vibrant dining scene in Broadbeach with many cafés and restaurants lining the surrounding streets. Shop till your heart's content at Pacific Fair shopping centre moments away and enjoy strolling on the beach by day and night to experience a picturesque sunrise or sunset. For a fun filled day of thrill and excitement be sure to check out the Gold Coast's famous theme parks, Sea World, Wet 'n' Wild and Dreamworld. Public transport is a whistle away with the new Gold Coast light rail giving you easy access to many attractions such as Surfers Paradise, Main Beach, Broadwater Parklands and Southport. No matter what season, Meriton Serviced Apartments Broadbeach guarantees the best holiday memories with loved ones and friends to last a lifetime! ... more   less 
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Also Known As:
Meriton Serviced Apartments - Broadbeach Hotel Broadbeach
Meriton Serviced Apartments - Broadbeach Gold Coast, Australia

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