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“Ideal holiday location & rooms are exactly what we required”

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Meriton Serviced Apartments - Broadbeach
Ranked #1 of 21 Hotels in Broadbeach
Gold Coast
1 review
“Ideal holiday location & rooms are exactly what we required”
Reviewed 28 July 2014

From the moment we walked in the door we were greeted by staff member named Sara, who took in initiative to realise we were here from more than a short day (14 nights), at this point Sara tried to get us a room abit higher up so noise would not inhibit our sleep over our period here. We both work in the retailer/customer service industry & would employee Sara tomorrow. The main reason to write this report that not often enough businesses/staff are not commended for a job well done!!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nicolebigham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABroadbeach, Service Ambassador at Meriton Serviced Apartments - Broadbeach, responded to this review, 31 July 2014
Dear Nicolebigham,

Wow what an amazing five star review!

We are overjoyed to receive such outstanding feedback about Sara’s excellent customer service. At Meriton Broadbeach, we work really hard as a team to ensure we meet and exceed each and every guest personal need to ensure you have the ultimate experience in relaxation and comfort.

Your recognition of Sara is very much appreciated and feedback such as yours is what allows us to continuously strive for exceptional customer service to create the most memorable experiences for all the right reasons.

Once again thank you for your review and we very much look forward to your return.

Kind Regards,
Carol N
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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6,999 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2,156)
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English first
Melbourne, Australia
Level Contributor
80 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 28 July 2014

My partner and I just spent 8 days here. As Gold Coast first-timers we found that it's in a great location close to the famous Gold Coast stretch of beach, great casual cafes and more formal restaurants - and a Woolworths just a stones throw away. The staff were most helpful, our one-bedroom apartment in the North Tower was fantastic. It was spacious, clean and well furnished. The bedroom, lounge room and balcony had lovely views out over to the beach and the horizon beyond. The free 1gb a day wifi was very efficient.

Would we come back? Sure would!

Would we recommend to others? Absolutely!

Room Tip: Ask for a room in the North Tower with ocean view if you want a nice aspect with some morning sun.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Pisces4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABroadbeach, Service Ambassador at Meriton Serviced Apartments - Broadbeach, responded to this review, 28 July 2014
Dear Pisces4,

Wow five star! Thank you for providing us with such an enthusiastic five star review!

Being situated where we are means we are just moments away from beaches, beachside parks, cafes, restaurants, a host of specialty stores, Gold Coast Convention and Exhibition Centre, Casino and Pacific Fair shopping centre with over 130 fashion and accessory stores as well as cinemas and a food court spoiling you for choice!

Furthermore some of our immaculate, modern and luxury furnished apartments overlook stunning ocean views of Broadbeach which we are so happy to have a chance to experience.

We really appreciate your boasting comments about our property as it is feedback like this that not only drives potential guests but also boosts our team spirit and morale to achieve even better results.

Thank you once again and we very much look forward to accommodating you again soon.

Warm Regards,
Carol N
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mooloolaba, Australia
1 review
Reviewed 28 July 2014

Rooms were clean and well equipped. The location was perfect for the Gold coast marathon as it is walking distance to the expo and also from the first bus stop for competitors to get to the start line. A couple of years ago, I stayed at a hotel a little closer in, but I couldn't get onto a bus as they were already full!
Staff were helpful, however at this busy time (to be expected) there just was not enough of them. Each time I had to see them at reception there was quite a wait.

Room Tip: Some friends also stayed at these apartments. They had also booked a 2 bedroom apartment, and paid...
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Raylea H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABroadbeach, Service Ambassador at Meriton Serviced Apartments - Broadbeach, responded to this review, 28 July 2014
Dear Raylea H,

Welcome to Trip Advisor and thank you for choosing Meriton Broadbeach as your first review!

We are pleased to read that our location was suitable to your travel needs! Indeed we are well situated within close proximity of bus and tram line services allowing you to get to and from your destinations with ease!

Thank you for your feedback about our reception team, we do try our best to attend to our guests needs in the busiest of times. However your comments have more certainly been passed onto relative management for review.

Once again thank you for taking the time to review your recent stay with us. We very much look forward to your return.

Kind Regards,
Carol N
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ballina
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 27 July 2014

I have stayed here many times with my partner, and thoroughly enjoyed the Meriton's excellent service, facilities and rooms.
Stayed this time with a friend from Dubbo, and once again had a great stay.
The closeness to Broadbeach is great for shopping and eating, and it very easy to travel to anywhere on the Gold Coast from this central location.

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank pogpog51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABroadbeach, Service Ambassador at Meriton Serviced Apartments - Broadbeach, responded to this review, 28 July 2014
Dear pogpog51,

It always brings us great joy when we receive five star reviews form our returned guests! Please be assured that your loyalty to Meriton Broadbeach is extremely important to us.

As you discovered our location is ideal being minutes away from public transport, restaurants, cafes, supermarkets, shopping mall outlets, beaches, and an ample variety of entertainment options spoiling you for choice!

Thank you once again for sharing your feedback with us and we very much look forward to accommodating you again soon.

Warm Regards,
Carol N
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
3 reviews
Reviewed 25 July 2014

Amazing staff - always greeted with a smile
Amazing service - nothing was too hard with the manager on-hand to assist guests
Amazing location - central to all major Gold Coast attractions and best beaches in the world
Amazing views (32nd floor) - out to the hinterland

Stayed July 2014, travelled on business
Helpful?
Thank Cameron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABroadbeach, Service Ambassador at Meriton Serviced Apartments - Broadbeach, responded to this review, 28 July 2014
Dear Cameron H,

Wow what a sensational five star review!

We are so pleased of the wonderful feedback you have provided us about our team. At Meriton Broadbeach we pride ourselves in delivering honest quality customer service whilst offering a modern, clean and self-contained apartment overlooking stunning ocean and mountain views.

Your comments are a true reflection of what we very much pride ourselves on and we are so very pleased that you could experience this.

Thank you for taking the time out of your busy schedule to share your comments with us and the Trip Advisor community. We very much look forward to your return.

Kind Regards,
Carol N
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 July 2014

Our room was of a high standard on the 30th floor with great views. We were disappointed to find the indoor pool and sauna were closed for a few weeks for renovations. However the outdoor pool and spa pool proved to be more than adequate. The hotel is also in a good location. Staff and room servicing were of a high standard.

Room Tip: Higher rooms have better views. Our room faced inland but still had sea views from the side windows...
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Alan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABroadbeach, Service Ambassador at Meriton Serviced Apartments - Broadbeach, responded to this review, 31 July 2014
Dear Alan L,

Thank you sharing your five star experience with us.

We pride ourselves with our affordable and quality serviced apartments that not only have outstanding views but are also self-contained with kitchen and laundry amenities so it brings us such delight to know that we have delivered that for you.

As you discovered we are well appointed being moments away from beaches, beachside parks, cafes, restaurants, supermarket and a host of specialty stores, making us the perfect holiday or weekend accommodation on the Gold Coast.

We apologise for the indoor pool and sauna closures however we are pleased that you made great use of our outdoor pool and spa.

Once again thank you for your review and we look forward to accommodating you again whether it be in one of our Gold Coast, Brisbane or Sydney properties.

Kind Regards,
Carol N
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2014

I've been here twice. Perfect both times. A one bedroom apartment and then a studio. Always clean and great eye candy both in the rooms and out to the ocean. An unusual benefit maybe, but the stairs to the floors are clean and well lit and perfect for a work out.

Room Tip: You'll see more of the winter sunrise from the south wing.
See more room tips
  • Stayed July 2014, travelled solo
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Shelley4Korea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MSABroadbeach, Service Ambassador at Meriton Serviced Apartments - Broadbeach, responded to this review, 28 July 2014
Dear Shelley4Korea,

Thank you for your positive five star review!

We are so glad that we consistently offer you such great apartments that showcase stunning ocean views. More so we hope you made great use of our resort style indoor and outdoor pool, spa, sauna and gymnasium for maximum comfort and relaxation.

Thank you for your interesting comments about our stair well- we are pleased that you make great use of them!

We really appreciate you taking the time to review us and we thank you for your loyalty to Meriton Broadbeach. We very much look forward to welcoming you back again soon.

With Many Thanks,
Carol N
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Meriton Serviced Apartments - Broadbeach

Property: Meriton Serviced Apartments - Broadbeach
Address: 2669 Gold Coast Highway, Broadbeach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Broadbeach
#1 Romantic Hotel in Broadbeach
#1 On the Beach Hotel in Broadbeach
#1 Business Hotel in Broadbeach
#1 Luxury Hotel in Broadbeach
#2 Best Value Hotel in Broadbeach
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — Meriton Serviced Apartments - Broadbeach 4.5*
Number of rooms: 405
Official Description (provided by the hotel):
Welcome to Broadbeach, Gold Coast Lose yourself staring into a deep blue ocean as far as the eye can see, be excited by the sound of crisp waves crashing onto golden sands, and enjoy feeling the fresh sea breeze pass you by all from the balcony of your magnificent ocean view suite. The perfect seaside escape awaits you right here at Meriton Serviced Apartments Broadbeach, with 405 of the finest suites the Gold Coast has to offer, all beautifully designed offering a choice of views over the stunning ocean or serine scenic hinterland. Wake for the day in plush, comfy bedding, refresh with stylish Peter Morrissey bathroom amenities and prepare the perfect beachside breakfast in your fully equipped gourmet kitchen. Space and comfort is a must when travelling with family or a group of friends, and the large open plan living spaces offer all the room you need for everyone to enjoy quality time together. Experience ultimate resort style facilities with both indoor and outdoor lap pool, spa, sauna and fully equipped gym. Stroll around lush, green, tropical themed garden beds and soak up the sun poolside with your favourite read and coffee from the onsite coffee cart in hand. Experience the vibrant dining scene in Broadbeach with many cafés and restaurants lining the surrounding streets. Shop till your heart's content at Pacific Fair shopping centre moments away and enjoy strolling on the beach by day and night to experience a picturesque sunrise or sunset. For a fun filled day of thrill and excitement be sure to check out the Gold Coast's famous theme parks, Sea World, Wet 'n' Wild and Dreamworld. Public transport is a whistle away with the new Gold Coast light rail giving you easy access to many attractions such as Surfers Paradise, Main Beach, Broadwater Parklands and Southport. No matter what season, Meriton Serviced Apartments Broadbeach guarantees the best holiday memories with loved ones and friends to last a lifetime! ... more   less 
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Also Known As:
Meriton Serviced Apartments - Broadbeach Hotel Broadbeach
Meriton Serviced Apartments - Broadbeach Gold Coast, Australia

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