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Traveller rating
9,009
2,918
538
149
84
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All reviews great location studio apartment the gold coast pacific fair ocean view great stay outdoor pool serviced daily great room across the road walking distance north tower per day star casino great facilities close to shops short stay
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1,670 - 1,675 of 12,698 reviews
Reviewed 14 July 2019

We really loved the two rooms and two bathrooms and living spaces. It was perfect for us and our two young children and it was very affordable at this time of year to stay.
However, if you are near the side of the hotel that faces the Highway,it is super noisy at night and I really struggled to sleep.
We were on the 10th floor and the wind and passing vehicle sounds were so noisy it disturbed our sleep. Luckily the kids didn’t notice it too much!
I really wish accommodation places would build with thicker glass and insulate better to block out the sounds from built up tourist areas - it would make such a difference.

Date of stay: July 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank Green13Dragon
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Suites Broadbeach, responded to this reviewResponded 14 July 2019

Dear Green13Dragon,

Thank you for providing your feedback.

We are thrilled to know you enjoyed all the makings for a wonderful stay with us.

Please accept our apologies in regards to the mentioned short comings.

We hope to see you again soon!

Kind Regards, Antonia K - Manager On Duty

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2019

Fantastic location, close to everything with great views of the ocean from your balcony. Staff are helpful and professional and the place is clean,clean,clean. The apartment had plenty of room to spread out and relax with friends.

Room tip: Room on south tower have better views
Date of stay: July 2019
Trip type: Travelled with friends
Review collected in partnership with this hotel
1  Thank Sandrajm2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Suites Broadbeach, responded to this reviewResponded 14 July 2019

Dear Sandrajm2019,

Thank you for providing your feedback.

We pride ourselves on our friendly Guest Services team, dedicated to ensuring each and every guest enjoys a comfortable and memorable stay with us.

It is great to hear you enjoyed your time with us. We hope to see you again soon!

Kind Regards, Antonia K - Manager On Duty

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Reviewed 13 July 2019

This was my ill autistic step-son Eric's holiday to Gold Coast but his holiday could have been better if Meriton delivered what we expected.

1. We ( 4 people) booked the 2 BR Ocean Suite for 3 nights. On the day of our arrival, we requested for wheelchair and till the last date of our stay there was no wheelchair available, does Meriton has 1 wheelchair for all its customers?

2. The indoor swimming pool was not heated to the desired temperature? This was frustrating because Eric wanted to have a swim but his swimming was cut short because the pool water was very cold!

Meriton have charged us $1,800 for 2 BR Ocean suite for 3 nights, which equates to $600 per night. We expected better service for the money we paid; like availability of wheelchair, heated pool, at the end of the day this Gold Coast holiday was for my ill step-son who is fighting cancer.

Meriton, I chose you over Sofitel and Hilton but you let me down! Expected a better service for the price we paid you, simple

Date of stay: July 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank SHANI H
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MSABroadbeach, Guest Service Manager at Meriton Suites Broadbeach, responded to this reviewResponded 14 July 2019

Dear Shani H,

Thank you for taking the time to talk with me this afternoon, as disused please accept my apologies as we did not meet your expectations. I have passed your feedback on to our Maintenance team so we can investigate the temperatures of the pool. In regards to the Wheelchair please accept my apologies as it was in use for the duration of your stay.

Once again Shani H it was nice to talk with you this afternoon, i really do hope you give us another chance to impress next time next time.

Kind Regards,
James R
Guest Service Manager

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Reviewed 13 July 2019

The rooms are great and the location is great close to the beach and shopping .
Rooms are modern and clean some have great views of the ocean and others views of the casino and river. Staff provide excellent service.

Date of stay: July 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank rs_mitch89
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Suites Broadbeach, responded to this reviewResponded 13 July 2019

Dear rs_mitch89,

Thank you for choosing to stay with us at Meriton Broadbeach, we really appreciate all your feedback. We definitely have some fabulous suites with amazing views of the hinterland/ocean and it’s our goal to ensure we provide exceptional service from the moment you walk in. We look forward to welcoming you back on your next trip to the Gold Coast!

Kind Regards

Dan C

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2019

My sister and I arrived and were shown to our ocean view apartment. Lovely kitchenette for cooking at home if you stayed longer. Short walk to the casino, beach and Pacific Fair. Comfortable bed and spacious living area. Will definitely recommend to our friends and will stay here again when we need a break from the city.

Room tip: Ocean View Suite
Date of stay: June 2019
Trip type: Travelled with family
Review collected in partnership with this hotel
1  Thank Alice S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
MSABroadbeach, Manager at Meriton Suites Broadbeach, responded to this reviewResponded 13 July 2019

Dear Alice S,

Thank you for taking the time to share your experience with us and the TripAdvisor community. We are thrilled to read you found all the makings for a wonderful stay with us at Meriton Suites Broadbeach, and we do look forward to welcoming you back for many more stays in the near future.

Kind Regards

Dan C

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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