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“Overall a good stay”
4 of 5 bubbles Review of Ocean Pacific

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Ocean Pacific
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Overall a good stay”
4 of 5 bubbles Reviewed 10 January 2012

I think this apartment is very nice, modern, organized, central... I think there are many positives staying here... The pool, spa and sauna are truly amazing. Supermarket, restaurants and beach very close... 5min walking distance- I am nit very fit.


As for negatives would be lack of detergents and washing powder.,. Sounds silly but if your staying a week you obviously need enough to wash your dishes and towels... Another issue was only 2 rolls of toliet paper... I am alil embarrassed to ask reception for more... Air fresher would have been nice - room smelt of closure... Major issue was lack of couch space. There was only a small 2 seated and a 1 seater which was not even facing the tv.... It's impossible for 2 people to lay down at same time...

I know this review sounds negative but I rather inform people what they get for their money... I paid 155 dollars a night & I am really happy with everything but if I paid full price I wouldn't be happy!

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mariachatz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OceanPacific_11, General Manager at Ocean Pacific, responded to this review, 22 February 2012
We are grateful for this feedback, but would like to clear up an apparent misunderstanding with guest expectations when they come to a fully self-catering, serviced apartment. As we are not a hotel, our guests get the benefit of full kitchen facilities with designer appliances, plus their own washing machine & dryer. This is well publicised in all our marketing material, on our website and in our Guest Information Compendiums in apartments. All guests are required to bring to the Resort is their own food and clothes, everything else is supplied. We can even provide daily housekeeping services to make beds and supply new linen at an extra charge. We do provide a 'Guest Starter Pack' of tea, coffee, sugar and basic laundry & kitchen sachets which is a temporary comfort for late arriving guests or those who have not had a chance to stock up on their food requirements for their stay. It is also important to note that there are an abundance of restaurants, a couple of supermarkets, bottle shops and a convenience store within a ten minute walk from the Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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798 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (218)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • Any
English first
New Zealand
Level Contributor
158 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed 9 January 2012

Family of 4 stayed 11 nights from 23rd December. Lovely apartments and building. Large Kitchen area with everything in the kitchen you might need to cook what ever. Full sized oven and 4 hot plates. Comfortable beds and linen. Short walk to beach and restaurants in Broadbeach. Pool and bbq area lovely and always clean.
Would stay here again and definately recommend this property to you. Enjoy.

Room Tip: 5th floor end unit has lovely views of beach, broadbeach and Pacific Fair
See more room tips
  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sparkle59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wollongong, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 27 December 2011

We stayed on the 16th floor in December 2011. Our first reaction on arrival, was very pleased. The apartment was spacious, clean and had everything we needed. The views of the ocean were lovely. I personally prefer views of the city when staying at the Gold Coast as, from the balcony, you can't see any view at night here. The pool was very clean and well maintained. Spa is spacious and warm. The whole property is very clean. Very close to great parks for the kids. My only complaint would be the lack of cleaning products available in the apartment. We stayed a week and are well aware it's not serviced, but do they really expect people to go out and purchase dishwashing liquid ect? My husband went down to ask for extras and was told begrudgingly " we'll give it to you free this one time"! He was made to feel embarrassed that he'd even asked! Also water sprays everywhere when you have showers as there is no door on the shower. Other than these minor issues, our stay was pleasant.

Room Tip: Tip: The Neptune resort across the road does excellent coffee and breakfast cheap
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Stayed December 2011, travelled with family
Helpful?
2 Thank noplacelikehome33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 December 2011

Me and my girlfriend stayed here in November and absolutely loved it. Everything was perfect. We stayed on the 17th floor on the south end and had amazing views. If you are looking to stay in broadbeach, this is the only place you should look at it. A stones throw away from the beach and central broadbeach. The room layout is great. There is nothing better than waking up the sound of the waves crashing.

  • Stayed November 2011
    • Value
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    • Cleanliness
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Helpful?
1 Thank Joshieh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 6 December 2011

Ocean Pacific is at a perfect location on the Gold Coast, just a short walk from the beach, Broadbeach mall, pacific fair, playgrounds and the bus stops.
The Management Team did everything to ensure our stay was perfect in every way.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lonnstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hawkes Bay
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 28 November 2011

We have just returned from a 10 day holiday in Broadbeach and found this an amazing place to stay. Location perfect for a family, shops so close, beach only a block away and 5 minutes to a large range of restaurants that suit all the family. Staff were lovely and very helpful. We had an ocean view room on the 11th floor which was fabulous. Only thing that would have helped our family was a spare TV in the master bedroom as we are not the best at sharing!!

Room Tip: If you love views ask for a room Ocean side and high enough to appreciate the views.
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  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank HappyholsHawkesBay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Umina Beach, Australia
1 review
4 of 5 bubbles Reviewed 13 November 2011

My partner & I had a wonderful holiday @ Ocean Pacific, Broadbeach. The location was perfect close to Pacific Fair & just a short walk to a variety of restaurants. The staff were wonderful, nothing was ever too much trouble. The pool & spa were fantastic & the views were spectacular. We couldn't have been happier with the choice we made. Great value for money.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Belinda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ocean Pacific

Property: Ocean Pacific
Address: 25 Surf Parade, Broadbeach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #2 of 36 Speciality Lodging in Broadbeach
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Ocean Pacific 4.5*
Number of rooms: 71
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travel Republic (UK), Odigeo, Agoda, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your Ocean Pacific reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ocean Pacific Hotel Broadbeach
Ocean Pacific Broadbeach, Gold Coast, Australia

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