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“Wonderful Apartment”

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Belle Maison Resort
Certificate of Excellence
Aussie in New Zealand
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Wonderful Apartment”
Reviewed 9 May 2014

We found the apartment to be very spacious, comfortable, clean and well furnished and equipped. We were very pleased that we could get into our unit earlier than most units allow. Belle Maison is such a short walk to the beach, shops and restaurants.

Our only issue was that we did not have Foxtel when we arrived. We advised the desk who sent someone up to check the television straight away but could not correct the problem. We said we were not bothered but were surprised that no-one followed up as we stayed for five days. When I mentioned it upon leaving, the staff said they were unaware of the situation. It seemed that there must have been a communication problem.

We would not hesitate to stay there again. We loved it.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank landdc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belle129, Front Office Manager at Belle Maison Resort, responded to this review, 14 May 2014
Dear Valued Guest
We wish to thank you for taking the time to review your stay with us, we are pleased you enjoyed your stay with us and all we have to offer within our Resort. We apologise for the communication issue regarding Foxtel, I do believe it was a tv issue and since your stay the tv has been replaced. We appreciate your positive comments and look forward to welcoming you back to Belle Maison for your next adventure at Broadbeach.

Regards
Management & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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382 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
2 reviews
Reviewed 8 May 2014

We had a great time close to wonderful restaurants and the beach. Will be staying at the Belle Maison we we go back to the Gold Coast. Highly Recommend!!!! The way the lawns and gardens are presented speaks for the quality of the facilities. We checked in outside office hours and this was a seamless process.

Room Tip: Apartments extremely generous in size
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belle129, Front Office Manager at Belle Maison Resort, responded to this review, 14 May 2014
Good Afternoon Kim
Great to hear you enjoyed your time with us at Belle, we appreciate your posive review and we look forward to welcoming you back to Belle Maison for you next visit to Broadbeach.
Take Care
Regards
Management & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 7 May 2014

Great apartment on the Gold Coast close to all services and walking distance to restaurants and supermarkets. Great heated pool, tennis courts and excellent views from the apartments. Excellent security and well maintained grounds, barbecues and apartments. We will be back again next time we are on the coast

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Happy_travellers002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belle129, Front Office Manager at Belle Maison Resort, responded to this review, 14 May 2014
Good afternoon Happy Travellers
We wish to thank you for taking the time to review your recent stay with us, we greatly appreciate your positve feedback. We are pleased you enjoyed your stay and look forward to welcoming you back to Belle Maison in the future.

Regards
Management & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 7 May 2014

We have stayed at belle maison twice now, once for a long weekend in a 2bed, once for 10 days in a 3bed. Both stays were amazing.
The staff at reception were lovely from the minute we stepped in the door, I knew it was going to be a great experience, we hadn't checked in yet but had travelled all day to get there and my niece whispered that she needed the bathroom, the receptionist overheard and without me asking didn't even think twice about handing over her keys to a 7yo and letting her use the bathroom while we went through the paperwork! The pool being heated is a real bonus, even on the overcast days we were in the pool for hours, double tennis court meant we never had a problem booking it even in peak holiday time, the location is so close to beach/restaurants/pac fair. The only negatives I could say is that the cleaning probably wasn't up to scratch, hair ties etc found in the bathroom from the people before us. Also, the amount of cutlery and plates/glasses wasn't enough in the 3 bedroom, we had to continually clean dishes or four of us use normal plates and the others use side plates for lunches etc. It didn't worry us enough to turn us off as it was brilliant otherwise but if something could be improved it would be those two things.

We've found the hotel we'll be staying at every year.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Natb10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belle129, Front Office Manager at Belle Maison Resort, responded to this review, 14 May 2014
Hi Natalie
Thank you so much for your recent review form your stay with us, we greatly appreciate your positive comments and please be assured we will look into the inventory of this unit and have it rectified, we apologise for any inconvenience this caused. We are pleased you enjoyed your stay with us and look forward to welcoming you and your family back for your next adventure at Broadbeach.

Regards
Management & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level Contributor
6 reviews
5 hotel reviews
Reviewed 7 May 2014

Great location, resort style pool, gym, spa, sauna, secure parking, short walk to the beach, restaurants and shopping centres.

All the comforts of home combined with the luxury of 4 1/2 Star Accommodation and a view to die for...

Room Tip: Ocean View rooms have a great view, the higher the floor number the better.
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank CathyKSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belle129, Front Office Manager at Belle Maison Resort, responded to this review, 14 May 2014
Dear Kathy
We wish to thank you for taking the time to review your recent stay with us and we are very pleased you enjoyed your stay with us and enjoyed all the facilities on offer to you. We greatly appreciate your positive comments and we look forward to your return to Belle Maison in the future.

Regards
Management & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle, Australia
1 review
Reviewed 25 April 2014

We stayed in a 2 bedroom apartment with 3 children. As soon as we unlocked the door we were surprised by the spaciousness of the apartment. Plenty of room for our whole family! The kitchen was fantastic and the sofas so comfy. We also really enjoyed the beautiful views. We would definitely stay again.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Nicole S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belle129, Front Office Manager at Belle Maison Resort, responded to this review, 27 April 2014
Dear Nicole
We wish to thank you for taking the time to review your recent stay with us, we are very pleased you enjoyed you stay with us and enjoyed all our facilities we offer. We greatly appreciate your positive comments, we look forward to welcoming you back to Belle Maison in the future.

Kind Regards
Management & Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
1 review
Reviewed 23 April 2014

The apartment, location, facilities and customer service were awesome!The only thing that could be improved would be better quality cookware (pans / knifes etc.), but had a great time and could not fault otherwise.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Angela P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belle129, Front Office Manager at Belle Maison Resort, responded to this review, 27 April 2014
Dear Angela
We are very pleased you enjoyed your stay with us and we appreciate your positive comments on our service and facilities. We look forward to welcoming you back to Belle Maison and thank you for taking the time to post your review.

Management and Staff
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Belle Maison Resort

Property: Belle Maison Resort
Address: 129 Surf Pde, Broadbeach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 36 Speciality Lodging in Broadbeach
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Belle Maison Resort 4.5*
Number of rooms: 129
Official Description (provided by the hotel):
Belle Maison Apartments is a 4 & ½ star apartment building located in beautiful Broadbeach. Belle Maison is positioned on two acres of manicured gardens and is a short stroll from the beach, restaurants, shops, casino and convention centre. Apartments are all fully self-contained and very spacious, all with private balconies. There is lots to do with facilities include heated outdoor swimming pool, outdoor and indoor heated spas, sauna, gymnasium, BBQs in the garden areas and two full size tennis courts. ... more   less 
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Also Known As:
Belle Maison Resort Broadbeach, Gold Coast, Australia

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