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“Fantastic!!! Value for money”
5 of 5 bubbles Review of Aruba Sands Resort

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Aruba Sands Resort
Ranked #17 of 21 Hotels in Broadbeach
Melbourne, Australia
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Fantastic!!! Value for money”
5 of 5 bubbles Reviewed 22 February 2013

Great size rooms and very clean. Superb location within seconds of all the nightlife, restaurants and gelato shops. Lovely management- thank you!
Highly recommend this for all ages as we will most certainly be back.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SpaGirl85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara K, Manager at Aruba Sands Resort, responded to this review, 23 February 2013
We are very pleased that you enjoyed your stay here at Aruba Sands and thank you for taking the time to post a review. We agree the location is just excellent everything right at your door step - sometimes to handy to the wonderful restaurants, bars and coffee shops. We find that a lot of our guests comment on how spacious the apartments are and are pleased that you found this as well. We hope to see you sometime in the future if you are back this way.
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64 reviews from our community

Traveller rating
    29
    24
    8
    2
    1
See reviews for
19
23
5
5
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • French first
  • Russian first
  • Any
English first
Brisbane, Australia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 19 February 2013

My partner and I have just returned from 5 'wonderful' nights at the Arubra. We both live in Brisbane but try and get away from the rat race every chance we get and this has involved many trips to the Gold Coast.

I will start by saying that ANY business from the largest to the smallest is only as good as the management.

Having said that, Bruce and Barbara we couldn't fault. The criticism aimed at them by a 'miniscule' minority in our view, is not warranted... end of story. Great people... only too happy to try and make our stay as comfortable as possible. We had a bit of a hiccup with a problem with my partner whereby she had to cut her stay short but the management did what they could to help.

The rooms are spotless, the grounds are well-maintained and for us the location is ideal.

We will definitely be returning and would not hesitate to recommend this resort. Great value and what more can we say. I am a little taken aback at what I see as totally a reversal of what we felt but I guess it takes all kinds, but thankfully in the long run the majority do tend to rule on Tripadvisor .

Thanks again Barbara and Bruce.

Vic and Dianne.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vic W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara K, Manager at Aruba Sands Resort, responded to this review, 23 February 2013
Thank you for taking the time to post a review - we are pleased that you enjoyed your stay and are very grateful for your comments on our Management and the Aruba Sands Resort. We are very fortunate to have such good repeat guests who like yourselves enjoy the location and facilities. We hope to see you some time in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Te Kauwhata, New Zealand
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 10 January 2013

We stayed here to go to the rugby sevens. There were 3 couples and 2 singles. It was a great experience all round. All of our rooms were off the same top landing which made us feel like we had an area all to ourselves which was great. Great helpful service, even giving us beach towels and a chilli bag and chilli packs for the day. Lovely clean spacious rooms, great pool and spa, and in a very handy location. Everyone loved it, Thanks heaps - we will see you again next year.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara K, Manager at Aruba Sands Resort, responded to this review, 12 January 2013
Thank you for your review are are so pleased that you all enjoyed your stay here with us at Aruba Sands. It is such a great location everything at your doorstep and we do try to make everyone feel at home. We look forward to seeing you all again in the future.
Barbara & Bruce Keane
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bishops Stortford UK
Level Contributor
169 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 bubbles Reviewed 31 December 2012

Strictly speaking these apts are not in Surfers but in the much more up-market Broadbeach. Location is great - they are in a quiet street but within a few minutes of two big malls with food shops etc., five minutes from the beach and a host of restaurants. Bad news is that the restaurants are VERY pricey - even with a 40 percent off voucher the restaurants were out of our price range.
The apartments are individually owned and only managed by Bruce and Barbie. This couple are very friendly and welcoming but cannot do a lot about any deficiencies in the apartment equipment. We had a non-functioning oven and the washing machine was on its last legs.
Having said all this the place was roomy, comfortable and clean - and the parking was undercover and secure.
No real complaints.

Room Tip: Ask for a street facing room on the first floor
See more room tips
  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cavan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara K, Manager at Aruba Sands Resort, responded to this review, 1 January 2013
Thank you for your review. We are interested in hearing from you further regarding an oven not working as we have received no notification regarding this and also about the washing machine. Yes all the apartments are individually owned however we own the Management Rights and it is in our best interests to make sure that they are kept up to date and everything in good working order. Would it be possible for you to please email us direct so that we can look into this matter further.

We agreed totally Broadbeach is much better and quieter than Surfers and if you know where to eat around here there are some excellent deals. We normally direct all our guests to these places when they check in.
We await your advice.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coffs Harbour
Level Contributor
104 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
5 of 5 bubbles Reviewed 29 November 2012

Just a block away from where I was working I had to check out other places as the MERITON decided to jack up their prices for some unknon reason. I rang Barbara at ARUB Sands and they were able to squeze me in. The price was very good and the room very comfortable. Bruce and Barbara made the experiance easy and enjoyable. The room was clean with more AUSTAR channels than I have seen in any hotel! The kitchen was clean and had a full oven and fridge. Will stay here again due to its locality, comfort and friendlyness.

Room Tip: Only stayed in one so far, on the third floor. No traffic noise.
See more room tips
  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jakar74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barbara K, Manager at Aruba Sands Resort, responded to this review, 3 December 2012
Thank you Jakar74 so much for leaving a review it is always great to get feedback. We are pleased that you enjoyed your stay and we look forward to welcoming you back some time in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Masterton, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 30 July 2012

Had one weeks stay at this perfect spot. Ideally priced for the rooms. We were 5 minutes walk from the beach and Oasis shopping mall. The outdoor pool was heated with a spa which the kids loved. The management team couldn't be more accommodating. Thanks for the great stay.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Diana W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Australia
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed 13 June 2012

Stayed 5 nights (if only the weather had been as comfortable as our accomodation!). Our apartment was on the second level, clean and comfortable and had everything we needed. But the best part about staying at Aruba Sands is the service given by Barbara and Bruce. Nothing is too much trouble, need something, just ask. Their knowledge of the local area and services and such is great and they are very welcoming. We walked everywhere locally, and the buses to all the main attractions and the airport are very close by. As this complex is only 3 levels high, I would imagine it would be great for families with younger children.
It is one of the "older" complexes, so if you are looking for brand spanking new then you will have to look elsewhere and pay a lot more. I doubt you will find same value for money. All the apartments are privately owned, so some are in better "condition" than others ie some might need a coat of paint or similar.
The big question - would I stay there again? Yes.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travellingbugg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Aruba Sands Resort

Property: Aruba Sands Resort
Address: 11 - 17 Philip Avenue, Broadbeach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Room Service Shuttle Bus service Swimming Pool
Hotel Style:
#8 Romantic Hotel in Broadbeach
#15 Luxury Hotel in Broadbeach
Price Range (Based on Average Rates): £
Hotel Class:4 star — Aruba Sands Resort 4*
Number of rooms: 40
Reservation Options:
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Also Known As:
Aruba Sands Resort Broadbeach, Gold Coast, Australia

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