We paid a fortune to stay in a Ocean View apartment and left feeling completely ripped off! I stayed at Beach Haven many times as a teenager 20 years ago and the rooms looked exactly the same even though we were told we had a '4 and a half star fully refurbished apartment' There was nothing modern or updated about it. The bathroom cupboard fell apart when we tried to open it, tiles were cracked, there were rusty utensils and the kitchen cupboards were dirty ( one in particular I would almost call filthy). The staff were arrogant and uninterested and the 'free Wi-Fi" didn't appear to exist. Sunlover Holidays booked 5 nights when we only asked for 3 but I was told that was my fault as I didn't read the voucher properly ! That certainly was the final insult as we gave away $500 to stay in a sub standard hotel. I mentioned this issue to the check in staff when we arrived but their attitude was 'tough luck'. Obviously it was too much effort to make a local call to seek some answers. At least that effort would have made it look like they were trying to assist. It might be a great location but it is surrounded by plenty of other options. Next time we will stay elsewhere.
- Official Description (provided by the hotel):
- Beach Haven at Broadbeach is one of the Gold Coast's most sought after accommodation resorts offering guests everything that is required for that "perfect" Gold Coast holiday. Beach Haven is centrally located in the heart of Broadbeach. All our fully self contained apartments have ocean views from the third floor and above and feature air conditioning in the lounge area. Our facilities include 2 tennis courts with lights, 2 outdoor pools and spas, with a wading pool for young children, 2 BBQ areas set amongst our beautifully landscaped gardens, indoor heated pool and spa with a steam room, games room and free WiFi. Undercover secure car parking is also available. Located within metres of Cafe's, restaurants, Oasis Shopping Resort, Pacific Fair Shopping Centre and Jupiter's Casino, Beach Haven Resort is the ideal place for your holiday. See our friendly staff at reception for all your Tours, Cruises, Transfers and Attractions. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, TravelUp, Expedia, Agoda, Hotels.com, TripOnline SA, HotelQuickly, 5viajes2012 S.L., Evoline ltd and Cancelon so you can book your ULTIQA Beach Haven on Broadbeach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Beach Haven Broadbeach
- Beach Haven Hotel Broadbeach
- ULTIQA Beach Haven On Broadbeach Gold Coast, Australia