We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“2012 Schoolies, no blankets or sheets for 7 Days 6 nights”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Broadbeach Travel Inn Apartments
Reviewed 5 February 2014

My friend and I stayed 7 days and 6 nights at the Broadbeach Travel Inn Apartments in a standard 1 bedroom apartment, 2nd floor. $ 980 twin share.

I enjoyed my stay, there were 4 other groups that week of schoolies in our building ( first week of schoolies under 18's ). I did not enjoy the fact that our beds had no blankets or sheets, it did not say in the description to bring our own blankets and sheets. We told 2 different receptionists about it twice. We had to keep asking for towels to sleep on, 15 towels every second day, when they asked us why we needed them we told them and they said nothing did not even offer to come bring some up to us.

The groundsman ( or manager ) was very rude to me, while I was in my apartment alone, I closed the balcony door and locked on me twice ( the first time was when my friend was home ), so im standing on my balcony for 2 hours, there were other schoolies in the pool but they were rude and did not go get help for me, the groundsman walks past and he asked why I was alone & for my room number and came up to get me. The apartment door was locked so he had to bash the door down, breaking the lock, him you can see looked very angry came over and opened the balcony sliding door asking where my friend was & why I had not told the receptionist that my door was playing up. The money was not taken out of my bond to fix the door because it was not my fault. That man was very rude and needed a lesson in manners.

Pool and Spa were nice, I made good use out of them.The staff never mentioned the games room to me, I know know where it must be, my friend and I explored the entire building and couldn't find it. One small squishy lift. The bathroom windows are facing the aisle that lead to peoples rooms, someone can jump up and look at you in the shower.We also looked at the rooms of the other schoolies, the girls next to us had the same room but much more modern, the boys had a 2 bedroom room, it was very nice, the girls upstairs had a very nice room, and the people on the top floor had an amazing apartment!

Now that I am looking for a residential rental of myself on the Gold Coast, at $270 p/w to live in this building is alright.

For a holiday waste of money, go stay somewhere else, with a sauna and gym. Could have stayed somewhere much nicer with that amount of money.

Room Tip: Ask for higher floors, away from the highway, more towards the beach side, make sure the beds come w...
See more room tips
  • Stayed: November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Breeana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (128)
Traveller rating
Traveller type
Time of year
Language

76 - 82 of 128 reviews

Reviewed 20 January 2014

Hi to Lauren and staff @Broadbeach travel inn
I would like to say thank you for such a pleasurable stay. The apartment (707) it was spotless and had everything we could of possibly needed.Air conditioned and ceiling fans on both levels made our stay very comfortable. The beds were very comfy so no sleep lost on this holiday
:-).The Travel Inn was in a perfect spot so clowe to everything, next time we will fly up and know we wont need a car and can get the bus to all the theme parks with ease.I highly recommend apartment 707 at the travel inn to other families who wish to visit the gold coast. You may not get the luxurious foyer or resort style pool but the pool and spa were heated to 24 deg every day were clean,fantastic and relaxing to swim in.When yourbout most days im glad i didnt pay triple the money for accomodation for nothing. From the time i booked the room with Lauren on the phone to checkout i cannot fault a thing .Extremly good value for money i dont think you could beat.
Thanks again michelle

Room Tip: We stayed in apartment 707 Would highly recommend this apartment i have not seen other rooms my 2...
See more room tips
  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank 68shell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Broadbeach T, Guest Relations Manager at Broadbeach Travel Inn Apartments, responded to this reviewResponded 21 January 2014

Hi Michelle
Thank you for taking the time to make a contribution to our Trip Advisor review page. We appreciate the excellent feedback.
The guest service team and maintenance manager were both very pleased to hear the kind remarks you made about the room and the service provided. We always strive to make everyone’s holiday the best it can be with what we have to offer.
The team looks forward to welcoming you back again on your future travels and thank you for the feedback.
King Regards,
Mitchell Carlson

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2013

I don't provide totally negative reviews but in the case of this place, I am struggling to add positives about the actual place.

It is in a awesome location, a few mins walk from lots of restaurants, cafe's, the beach and the Pacific Fair mall. Thats all I can come up with....

On the flip side, the hotel itself is very poorly maintained, in desperate need of basic maintenance and the owners could do with investing some money into the place urgently. Simple things, like the shower didn't work properly, the ranch sliders didn't open easily, and you couldn't close them fully.

Staff don't seem to interested in your views and advised the Owners don't care either. With this attitude, it is not going to improve anytime soon.

Recommend that you stay at some other many other locations within 200 meters of that location for the same money. It is excessively over priced for such a run down facility.

  • Stayed: October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
5  Thank Gibbo99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013 via mobile

Very disappointed!!!

When I travel I for my money I expect
Clean, tidy and functioning.

Blinds in lounge broken
Kitchen draws did not close ( very stiff)
Taps were stiff ( very old)

Bathroom - shower didn't turn off pored with water.
The tiles behind the taps in the shower moved when you tried to turned the shower taps off( very stiff)

Master bedroom the sliding door didn't closed properly and the wind came howling in.

The pool area was cobbled but then had gravel over them. Not nice on the feet and the gravel went in the pool!
Water levels in the pool and spa very low..

There was a party under my apartment and when I told the receptionist she said it was out of her control ( would mention it to security )

Broken bottles in drive and on the carport roof!!

I stay 2 nights out if my 9
Ended up at a friends house one night then moved apartments .

Told reception about my complaints
And she looked at me like she has herd it all before.

Her comment was
( the owners will not change)
And told I would not get any refund on the rest of my stay.


Very neglected, very run down
No love at all.

Do not stay here worst place ever!!!

Stayed: October 2013
9  Thank Abba1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 October 2013

Consideration of patrons would of been NICE here on a holiday, office could of least told us that there was construction going on so we could of found somewhere more peaceful to stay. They worked all night and part of the day. Not a holiday apartment will never return here.

  • Stayed: October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Mickaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2013

I was super nervous about this place, due to the horrible reviews. Honestly, we had a fine experience! Our roof top 1 bedroom apartment was great for us (my husband and I, and our 2 year old). The apartment was huge, and had everything we needed - sure, they're not new, they are old, but they are OK.
The only downsides:
1) The bars on the balcony are twisted/missing, thus it is extremely dangerous when kids are involved. We did not let our toddler outside - it was quite disturbing to see the gaping holes!!!!
2) The cracked and exposed tiles around the pool etc. These are a cause for concern too, especially with kids around the pool. Bit scary.

Room Tip: We had room 706 and it was OK for us!
See more room tips
  • Stayed: September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank missblonde20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 August 2013

I had a terrible experience here. I forgot something in my room and when I called them back to try and get it back there was no staff available to talk to. When I finally got through to someone (less than 24hrs later mind you) they told me they had already thrown my property in the garbage as their policy is not to hold onto anything left in rooms by guests. The managers response more than a month later after my initial complaint was along the lines of 'sorry but there is nothing we will do to reimburse you but we hope you will come and stay again'! WORST customer service EVER!

  • Stayed: July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Yasmin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Broadbeach hotels
0.1 mi away
Aruba Surf Resort
Aruba Surf Resort
#6 of 7 in Broadbeach
213 reviews
0.1 mi away
Meriton Suites Broadbeach
0.3 mi away
Browns at Broadbeach
Browns at Broadbeach
#40 of 50 in Broadbeach
89 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Santa Anne By the Sea
Santa Anne By the Sea
#33 of 50 in Broadbeach
154 reviews
0.2 mi away
Aruba Sands Resort
Aruba Sands Resort
#37 of 50 in Broadbeach
72 reviews
0.4 mi away
Pacific Resort Broadbeach
Pacific Resort Broadbeach
#28 of 50 in Broadbeach
101 reviews
Show Prices
Show Prices
Show Prices

Been to Broadbeach Travel Inn Apartments? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Broadbeach Travel Inn Apartments

Address: 2651 Gold Coast Hwy, Broadbeach, Gold Coast, Queensland 4218, Australia (Formerly dbeach Travel Inn Apartments)
Region: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Free Breakfast Free Parking Kitchenette Swimming Pool Airport Transportation
Hotel Style:
Ranked #47 of 50 Speciality Lodging in Broadbeach
Price Range: £61 - £133 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Broadbeach Travel Inn Apartments 3.5*
Number of rooms: 64
Official Description (provided by the hotel):
Broadbeach Travel Inn Apartments is ideally situated in Broadbeach and within minutes you can be relaxing, indulging in some retail therapy, or enjoying a coffee and some delicious food, great night life abounds at the Casino, the shows and the clubs, a bus ride away are all the theme parks and extreme sports – experience the Gold Coast Life Style and take in a leisurely cruise or a speed boat ride about half an hour or more away you can experience the uniqueness of the Australian bush and rainforests and enjoy some spectacular landscapes formed over millions of years ago or mix business and pleasure with the Convention Centre only minutes away, do all the hard work first and then spend some time to unwind with colleagues, friends and family, and start work again rearing to go. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Ctrip TA, Expedia, TripOnline SA, Hotels.com, LateRooms, HotelsClick, Evoline ltd, Cancelon, 5viajes2012 S.L. and HotelQuickly so you can book your Broadbeach Travel Inn Apartments reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Broadbeach
Broadbeach Best Western
Broadbeach Travel Inn Apartments Gold Coast, Australia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing