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“Will never go back”

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Broadbeach Travel Inn Apartments
Reviewed 13 July 2014

I booked this without reading reviews because it was one of the recommended hotels on the conference website I was attending. Big mistake for the following reasons:
1- the building is Very old (bathrooms are renovated) with no isolation. At the same time it is next to highway. I am not generally fussy about noise, but there was no way you'd be able sleep here with that much noise.
2- the aircon was not able to heat the place enough, and the blankets were pathetic.
3- do you really need to take the rubbish out yourself on a business trip?
4- no room service
5- reception is there only till 6pm, after that you need to call them.

Basically a big disappointment for me. Having said all these, the staff in the reception were friendly.

Room Tip: Choose this place only if you need to have apartment and it's ok to hear noise all the time from...
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  • Stayed: July 2014, travelled on business
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Thank sk_JB_Melbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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72 - 78 of 131 reviews

Reviewed 10 July 2014

Stayed here for one night, and never again for what I paid. For a bit more, I'll stay down the road at the Sofitel next time. Only good thing is location but you are right along the main road and it can be noisy at night. Apartment is very big but needs an upgrade if you are going to charge people $$$

Stayed: July 2014, travelled with family
Thank gauy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 June 2014

We had room 201 which was way below the 4 stars advertised on their site. Parking was extremely cramped. The apartment smelled of stale odors. The curtains were filthy and tattered. Cupboards were falling apart. Crockery and glassware was limited. Windows were filthy and the opening mechanisms were mostly broken. One power point was falling apart and unsafe. Blinds were broken and fly screens couldn't breathe because they were caked in dust. The noise from the highway was constant because doors and windows are only single glazed. Our apartment was two bedroom and we were told each bedroom had a king sized bed. It turns out each room had two single beds pushed together.

We will never stay at these apartments ever again!

Alan Liddle

Room Tip: There don't seem to be any
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  • Stayed: June 2014, travelled with friends
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1  Thank JillyBeans99999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2014

Their advertising is deceptive. Room was rundown and dirty, smoke alarm was hanging off the wall. All kitchen appliances, crockery and cutlery was filthy, all had to be washed before we could use them. Bed had no bedspread on it. Aircon did not work well. The whole place smelt damp and mouldy. Would never stay there again and would not recommend to anyone. For the price they charge you expect better.

Room Tip: Nothing good about this place
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  • Stayed: May 2014, travelled with friends
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1  Thank Maree J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2014 via mobile

Stayed at the hotel whilst attending a conference 14/5. Only was there 1 night and it served as a place to rest the head. Huge 2 bedroom apartment with large kitchen and lounge room. Pay TV with heaps of channels. Walk to casino and broadbeach. Convenient.

Stayed: May 2014, travelled on business
2  Thank Djscotty1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2014

Basic accommodation at Broadbeach. Not classy but comfortable. Spacious, somewhat rundown but clean. Not too noisy considering location & room opened onto garden area which would be great if you had kids with you, which I didn't. Certainly not luxury, but your not expecting that. A comfortable base to explore from, but don't expect too much & you won't be disappointed.

Stayed: April 2014, travelled solo
1  Thank Emma C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

I booked 2 rooms. One for 3 people & the other for 1 person for $150 each. The one for 3 people had a folding bed for the 3rd person(me). When I went to make it with the blanket that was provided, it absolutely stank& had mouldy, what looked like,vomit on it & was unusable. I rang for night staff but there were none& was told to "turn up the air-con". I had to use towels to cover me & got virtually no sleep.
When I complained to the manager& asked for a partial refund, she apologised for my bad experience & I was told I could have 20% discount on my next booking& was refused any refund on the monies already paid, even though I pointed out that I am a pensioner& don't stay in motels.

  • Stayed: March 2014
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2  Thank suewhit_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Broadbeach Travel Inn Apartments

Address: 2651 Gold Coast Hwy, Broadbeach, Gold Coast, Queensland 4218, Australia (Formerly dbeach Travel Inn Apartments)
Region: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Free Breakfast Free Parking Kitchenette Swimming Pool Airport Transportation
Hotel Style:
Ranked #47 of 51 Speciality Lodging in Broadbeach
Price Range: £68 - £114 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Broadbeach Travel Inn Apartments 3.5*
Number of rooms: 64
Official Description (provided by the hotel):
Broadbeach Travel Inn Apartments is ideally situated in Broadbeach and within minutes you can be relaxing, indulging in some retail therapy, or enjoying a coffee and some delicious food, great night life abounds at the Casino, the shows and the clubs, a bus ride away are all the theme parks and extreme sports – experience the Gold Coast Life Style and take in a leisurely cruise or a speed boat ride about half an hour or more away you can experience the uniqueness of the Australian bush and rainforests and enjoy some spectacular landscapes formed over millions of years ago or mix business and pleasure with the Convention Centre only minutes away, do all the hard work first and then spend some time to unwind with colleagues, friends and family, and start work again rearing to go. ... more   less 
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Also Known As:
Best Western Broadbeach
Broadbeach Best Western
Broadbeach Travel Inn Apartments Gold Coast, Australia

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