We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“good location, not so great rooms”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Broadbeach Savannah Resort
Reviewed 6 April 2014

My partner and I stayed here one Saturday night. After checking in we were told parking was underneath the building and that it was 'first in best dressed' otherwise you had to park on the street...which is impossible on the Gold Coast! We drove under the building to find literally like 30 spaces for the entire hotel which was 15 something stories!? Our room was old and outdated. The bathroom was dingy and smelly and the toilet not clean. I was really unimpressed after paying $200 for one night! We have definitely stayed in nicer apartments for a lot less. The location was good though. Close walking distance to Dracula's and the casino. Free buffet breakfast was appreciated but also average.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SallyLouise91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (358)
Traveller rating
Traveller type
Time of year
Language

231 - 237 of 358 reviews

Reviewed 2 February 2014

We booked a room for the 1/02/2014. Upon arrival the receptionist had no knowledge of our booking, and when she typed in the name it was under found one for a Tuesday night instead of the Saturday. We figured out she was the same person who had done the booking, and despite her asking me on the phone if I was sure I wanted a room for Saturday because 'it's the most expensive night' she still managed to book it for a Tuesday night. No apology was given and she acted like we were an inconvenience. There were no carparks and we had to park on the street. The room we were given was completely different to the pictures, the 'spa' promised was simply a small bath with spa jets. The room was really small, and the couch had stains on it. Between the disappointing service at reception and the room being completely different to what was on the website I would not recommend this place to anyone.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Tanya L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 January 2014

The location is great but a shame about the rooms. Old & need an update. Shower/bath grotty, glass screen broken, black mould around edges.Turned on spa bath and black bits floated out. Hardly any car parking spots so car out on street. Breakfast needs a makeover. Pool area is nice but a baby with a nappy on in the spa, in front of staff, was a major turnoff.

  • Stayed: August 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank kaz O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 January 2014

Nice basic hotel close to boardbeach , casino and pacific fair shopping centre. Localtion is great. The hotel it's self is clean and a little better than just a basic hotel. I was attending a trade show at the convention centre, which is next to the casino, so I only slept there and didn't use any of the facilities.

Nice for the price.

  • Stayed: January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank wilfredog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 January 2014

After reading previous reviews I was sceptical! But once I arrived my worries we're put to rest. The staff were excellent and very accommodating. It's not true that there are only 25 car parks-I stopped counting after 60! The breakfast was plentiful, yes, there was no bacon, but there was everything else and they were generous. Breakfast was included and I enjoyed it every morning. I've stayed at the Sheraton and the Hilton all over the world, and although it's not up to that standard, the rooms were clean and spacious. I wouldn't pay over $180 a night to stay there, but if you get a great deal like I did, go for it! My family and I definitely would stay here again!

  • Stayed: January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Amanda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2014

Although the room we had was a little bit old and dated, we had a pleasant stay. Bed was very comfortable.
Very well priced including buffet breakfast.
Great location, the staff at the buffet breakfast were very nice and we enjoyed the pool area.

Stayed: January 2014, travelled with family
1  Thank Kyl72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 January 2014

For the price we paid for our accommodation, it was highly disappointing. The air conditioner didn't work (on one of the hottest day in summer! and when reception was told about it, they clearly didn't care), the in-room spa was a joke (beware, it isn't actually a spa. It's a bath tub), the room was terribly out-dated, cramped, and had the general look of being dirty. Furthermore, absolutely everything cost extra. If you want housekeeping you have to pay for it per day, if you want tea and coffee for the room you have to pay for it, if you need something from reception after 7pm you have to pay a 'call out' fee. In addition to this, for the price you pay you would at least expect a guaranteed car park. However, the hotel operates on a 'first in best dressed' basis, whereby other guests can bring in as many cars as they like, and you miss out! Or if you do manage to find a park, it is an absolute pain to get into it without hitting a wall or another car, because the car park is so disorganized in terms of parking spaces. A very disappointing stay, definitely would not recommend it nor go back.

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
4  Thank AmandaJH01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Broadbeach hotels
0.0 mi away
Meriton Suites Broadbeach
0.4 mi away
Hi Ho Beach Apartments
Hi Ho Beach Apartments
#33 of 50 in Broadbeach
112 reviews
0.2 mi away
Island Beach Resort
Island Beach Resort
#1 of 2 in Broadbeach
115 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Neptune Resort
Neptune Resort
#8 of 50 in Broadbeach
250 reviews
0.1 mi away
Mantra Broadbeach on the Park
0.4 mi away
Capricornia Apartments
Capricornia Apartments
#24 of 50 in Broadbeach
68 reviews
Show Prices
Show Prices
Show Prices

Been to Broadbeach Savannah Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Broadbeach Savannah Resort

Address: Goonamurra 46 Surf Pde, Broadbeach, Gold Coast, Queensland 4218, Australia (Formerly BreakFree Savannah)
Region: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #48 of 50 Speciality Lodging in Broadbeach
Price Range: £66 - £234 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Broadbeach Savannah Resort 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Savannah Resort is located at the heart of Broadbeach, the cosmopolitan hub of Queensland's fabled Gold Coast. It is perfectly positioned, and within a short walk are the casino, two big shopping centres, the restaurants and cafes of Broadbeach, and not forgetting one of the Gold Coasts most superb stretches of beach. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Agoda, Ctrip TA, Expedia, TravelUp, Booking.com, TripOnline SA, Hotels.com, HotelsClick, Cancelon, 5viajes2012 S.L., Evoline ltd and HotelQuickly so you can book your Broadbeach Savannah Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Broadbeach Savannah Hotel Broadbeach
Savannah Hotel Broadbeach
Savannah Resort Broadbeach
Broadbeach Savannah Resort Gold Coast, Australia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing