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“Disappointing” 1 of 5 bubbles
Review of Broadbeach Savannah Resort

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Broadbeach Savannah Resort
Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Disappointing”
1 of 5 bubbles Reviewed 5 June 2014

Inadequate parking - no designated parking and no secure alternative.
Fridge - not working
Bathroom - very dirty, covered in dust
Hallway - dark carpet, terrible lighting to cover the dust on the skirting boards
Customer service - Could not complain about the customer service as there was none. Reception did not remove their gaze from the computer, not once every time we walked in or out...nothing not a peep.
Conclusion - stay somewhere else, where hopefully they take pride in their business & acknowledge customers.

Room Tip: Stay elsewhere
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  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank 980Robert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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322 reviews from our community

Traveller rating
    38
    62
    81
    47
    94
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • Any
English first
Weston-super-Mare, United Kingdom
Level Contributor
78 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 3 June 2014

While on a working holiday in Australia, I decided to make Broadbeach on the Gold Coast my home for the major part of my stay.
I stayed at Savannah for 6 months (oct2013 - april2014) and it was great.

2 mins from Woolworth in one direction, less than 5 mins from Pacific Fair shopping centre in the other direction. And about 30 seconds walk down to the beach. Heaven!!!

Savannah itself was really good. We had a one bedroom apartment on the 4th floor, and it had everything we needed. A large bathroom with a tub, a compact (but fully functional) kitchen, lounge area, balcony and sliding doors to separate the bedroom from the rest of the apartment.

It was noisy sometimes - the balconies all face a lively pub/hotel and the resort is between a main road and the Gold Coast Highway. There is a BBQ and seating area by the pool too, so there was often groups down there until quite late.
The pool is what you'd expect, maybe a little small for such a big place, but that's kind of commonplace.

There are lots of loungers by the pool and a 2nd separate shallow pool, both with a spa. There's a very small gym (if you can call a bike, a rowing machine and some weights a gym!) And a sauna.

The staff are very friendly and helpful - we got to know them quite well during our stay. We hired a car for 3 days during our stay, but the carpark was always full. We had to park on the street for 2 out of 3 days. It was fine though - very wide roads and not too much traffic.

We loved it at Savannah! It was our home away from home :)

Room Tip: The higher, the better! Sea views from higher floors
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  • Stayed October 2013, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank pinkgem_gem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed 11 May 2014

Booked off Wotif for a 1 night stay in a "Spa" room. The Spa was a small bath with a few jets in it. I wouldn't have minded staying here for the right price, but this wasn't the case. The rooms were very dated and it looks like nothing has been touched since the 80's. The staff member was friendly on check-in which was nice. The room was clean and tidy however there was no foxtel as advertised. There is plenty of competition in the Broadbeach area for over night stays, the Savannah needs to either update their rooms or drop the price.

  • Stayed May 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Garth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunshine Coast, Australia
Level Contributor
92 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 bubbles Reviewed 11 May 2014

Very average room for the price. Room stuffy and a bit smelly.
The resort is older and needs a good revamp!! Our room was small and needed an update, as in , mould in the bathroom tiles, worn and stained carpet. Our king zip bed was comfortable and the shower was excellent.
Our breakfast included in our stay/price, was very basic. No real milk for tea and coffee or cereal, it tasted like powdered milk. Very limited secured parking, with extra parking on the street. Descent sized pool, which was clean and looked inviting.

  • Stayed May 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank PMJ009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gold Coast
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 6 May 2014 via mobile

My husband and I stayed for two nights here for our anniversary in April. Not only did we sneeze the entire time due to the dust in the rooms, we missed breakfast because we were told by reception (twice) it ended at 10am when in fact it ends at 9:30 and we arrived at 9:35 and so very rudely were refused ANY service or an apology. Don't be misled when they say a "spa bath". This child size bathtub with a spa jet is not comfortable or clean. The mould in the shower area was disgusting and I would never recommend this hotel to anyone! Not even my worst enemy. Don't waste your time or your money unless you want to be tremendously disappointed.

Stayed April 2014, travelled as a couple
Helpful?
3 Thank Shae B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Broadbeach hotels

Melbourne, Australia
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 27 April 2014

Found the place to look ok on arrival. Check in staff gave me key and essential info but no great display of customer service. Room provided everything promised but had a very musty smell to it, shower could do with a good clean and the bed had seen better days.
Breakfast was a simple affair if that's all you're looking for. Pool was freezing which explained why you rarely saw anyone in it and they were all in the spa instead.
On walking in and out past reception, I never once had a hello or a smile from staff. On checking out, they took my key and that was it. Weren't interested in making small talk or asking how I had enjoyed my stay.
Location is great, but for any future visits I will be looking to stay elsewhere.

  • Stayed April 2014, travelled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank liveforholidays365
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
38 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 6 April 2014

My partner and I stayed here one Saturday night. After checking in we were told parking was underneath the building and that it was 'first in best dressed' otherwise you had to park on the street...which is impossible on the Gold Coast! We drove under the building to find literally like 30 spaces for the entire hotel which was 15 something stories!? Our room was old and outdated. The bathroom was dingy and smelly and the toilet not clean. I was really unimpressed after paying $200 for one night! We have definitely stayed in nicer apartments for a lot less. The location was good though. Close walking distance to Dracula's and the casino. Free buffet breakfast was appreciated but also average.

  • Stayed April 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SallyLouise91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Broadbeach Savannah Resort

Property: Broadbeach Savannah Resort
Address: Goonamurra 46 Surf Pde, Broadbeach, Gold Coast, Queensland 4218, Australia (Formerly BreakFree Savannah)
Region: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #34 of 36 Speciality Lodging in Broadbeach
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Broadbeach Savannah Resort 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Savannah Resort is located at the heart of Broadbeach, the cosmopolitan hub of Queensland's fabled Gold Coast. It is perfectly positioned, and within a short walk are the casino, two big shopping centres, the restaurants and cafes of Broadbeach, and not forgetting one of the Gold Coasts most superb stretches of beach. ... more   less 
Reservation Options:
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Also Known As:
Broadbeach Savannah Hotel Broadbeach
Savannah Hotel Broadbeach
Savannah Resort Broadbeach
Broadbeach Savannah Resort Gold Coast, Australia

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