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“NEVER AGAIN!!!”

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Broadbeach Savannah Resort
Reviewed 16 June 2014

Checked in to a level 3 room, with a view of a car park and police station. As we live in the bush we were hoping for a room with a ocean view. The reception did kindly allow us to swap to a higher room, with a ok view of the ocean but it is not a beach front resort. The room itself made me feel dirty, needs a huge upgrade, mould on curtains and the bathroom stunk of mould. We had to walk to find a restaurant as the car park was full and if we left we would of had to try to find a park in the street for the night. Then to cap off my disappointing stay when I returned home I discovered they had charged me $80.00 that I had no knowledge of then when I called they informed me it was most likely a security deposit that may take 3-5 days to get back, well would of been nice to have been told that, I felt a little scammed. Needless to say NEVER AGAIN

  • Stayed: June 2014, travelled with family
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5  Thank Renay P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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230 - 236 of 365 reviews

Reviewed 11 June 2014

We stayed here for just one night and loved the view from the balcony. Very friendly staff especially at check in. The hotel and our room were showing their age and could do with an upgrade. Very limited car parking spaces, first in best dressed. Walking distance to everything. Overall we were happy with our stay and would go back again.

  • Stayed: June 2014, travelled as a couple
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Thank Mancini22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2014

Inadequate parking - no designated parking and no secure alternative.
Fridge - not working
Bathroom - very dirty, covered in dust
Hallway - dark carpet, terrible lighting to cover the dust on the skirting boards
Customer service - Could not complain about the customer service as there was none. Reception did not remove their gaze from the computer, not once every time we walked in or out...nothing not a peep.
Conclusion - stay somewhere else, where hopefully they take pride in their business & acknowledge customers.

Room Tip: Stay elsewhere
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  • Stayed: May 2014, travelled with friends
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6  Thank 980Robert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014

While on a working holiday in Australia, I decided to make Broadbeach on the Gold Coast my home for the major part of my stay.
I stayed at Savannah for 6 months (oct2013 - april2014) and it was great.

2 mins from Woolworth in one direction, less than 5 mins from Pacific Fair shopping centre in the other direction. And about 30 seconds walk down to the beach. Heaven!!!

Savannah itself was really good. We had a one bedroom apartment on the 4th floor, and it had everything we needed. A large bathroom with a tub, a compact (but fully functional) kitchen, lounge area, balcony and sliding doors to separate the bedroom from the rest of the apartment.

It was noisy sometimes - the balconies all face a lively pub/hotel and the resort is between a main road and the Gold Coast Highway. There is a BBQ and seating area by the pool too, so there was often groups down there until quite late.
The pool is what you'd expect, maybe a little small for such a big place, but that's kind of commonplace.

There are lots of loungers by the pool and a 2nd separate shallow pool, both with a spa. There's a very small gym (if you can call a bike, a rowing machine and some weights a gym!) And a sauna.

The staff are very friendly and helpful - we got to know them quite well during our stay. We hired a car for 3 days during our stay, but the carpark was always full. We had to park on the street for 2 out of 3 days. It was fine though - very wide roads and not too much traffic.

We loved it at Savannah! It was our home away from home :)

Room Tip: The higher, the better! Sea views from higher floors
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  • Stayed: October 2013, travelled with friends
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1  Thank pinkgem_gem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2014

Booked off Wotif for a 1 night stay in a "Spa" room. The Spa was a small bath with a few jets in it. I wouldn't have minded staying here for the right price, but this wasn't the case. The rooms were very dated and it looks like nothing has been touched since the 80's. The staff member was friendly on check-in which was nice. The room was clean and tidy however there was no foxtel as advertised. There is plenty of competition in the Broadbeach area for over night stays, the Savannah needs to either update their rooms or drop the price.

  • Stayed: May 2014, travelled as a couple
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Thank Garth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 May 2014

Very average room for the price. Room stuffy and a bit smelly.
The resort is older and needs a good revamp!! Our room was small and needed an update, as in , mould in the bathroom tiles, worn and stained carpet. Our king zip bed was comfortable and the shower was excellent.
Our breakfast included in our stay/price, was very basic. No real milk for tea and coffee or cereal, it tasted like powdered milk. Very limited secured parking, with extra parking on the street. Descent sized pool, which was clean and looked inviting.

  • Stayed: May 2014, travelled as a couple
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Thank PMJ009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 May 2014 via mobile

My husband and I stayed for two nights here for our anniversary in April. Not only did we sneeze the entire time due to the dust in the rooms, we missed breakfast because we were told by reception (twice) it ended at 10am when in fact it ends at 9:30 and we arrived at 9:35 and so very rudely were refused ANY service or an apology. Don't be misled when they say a "spa bath". This child size bathtub with a spa jet is not comfortable or clean. The mould in the shower area was disgusting and I would never recommend this hotel to anyone! Not even my worst enemy. Don't waste your time or your money unless you want to be tremendously disappointed.

Stayed: April 2014, travelled as a couple
3  Thank Shae B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Broadbeach Savannah Resort

Address: Goonamurra 46 Surf Pde, Broadbeach, Gold Coast, Queensland 4218, Australia (Formerly BreakFree Savannah)
Region: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #49 of 51 Speciality Lodging in Broadbeach
Price Range: £61 - £255 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Broadbeach Savannah Resort 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Savannah Resort is located at the heart of Broadbeach, the cosmopolitan hub of Queensland's fabled Gold Coast. It is perfectly positioned, and within a short walk are the casino, two big shopping centres, the restaurants and cafes of Broadbeach, and not forgetting one of the Gold Coasts most superb stretches of beach. ... more   less 
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Also Known As:
Broadbeach Savannah Hotel Broadbeach
Savannah Hotel Broadbeach
Savannah Resort Broadbeach
Broadbeach Savannah Resort Gold Coast, Australia

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