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“Home away from home!”

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Santa Anne By the Sea
Ranked #16 of 21 Hotels in Broadbeach
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Home away from home!”
Reviewed 12 May 2012 via mobile

We stayed for 6 nights in April at Santa Anne By The Sea and were very pleased with our choice. The room was spotless and comfortable, the location was perfect right near the beach, 5 minute walk to the shops, Pacific Fair (great shopping complex) over the road and bus stops also very close. Although the area is busy, we didn't notice as the room was peaceful and quiet. Jack the manager provided us with exceptional service, he was very knowledgeable about the area and told us the best places to visit and eat where we wouldn't get ripped off! The weather was hit and miss so we appreciated the free Foxtel when it was raining! All in all we had a very enjoyable stay and will definitely return! Zoe and Shane.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zoeparnham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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153 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Bay of Plenty
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 May 2012

I have just spent 2 nights at the Santa Anne By the Sea. Thank you to Jack the Manager for being helpful and making my stay really enjoyable. My apartment was exceptionally clean and comfortable and the grounds had a tropical feel. Santa Anne is located close to the beach, Pacific Fair, shops and restaurants, so you are able to walk everywhere. Great value for money and I will be back!

  • Stayed April 2012, travelled solo
    • Value
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Helpful?
1 Thank Vicki S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 April 2012 via mobile

The Santa Anne is a really good, honest, value place to stay. It is not a luxury block and does not have all the whistles and bows of some other places but provides all you need for a comfortable holiday. Jack the manager was helpful and thoughtful throughout. The apartment was spacious and clean, the bed comfortable and having 2 bathrooms was a real bonus! The only improvements would be better lighting (a few lamps in place of the rather harsh overhead lights and brighter bathroom lights); and more outdoor furniture, we had two big balconys with views but one had no furniture at all and it was not very convenient to move the furniture from the other.
There is ample free safe parking, no security issues, a nice if small pool area and whilst we stayed always free sunbeds. The beach is a short stroll away as are the many shops and restaurants. The apartment was quiet, with only small apartments there were no big family groups or children around.
You will need to provide or buy your own basics if you stay more than a day or so - soap, loo roll etc but at the price you cannot really grumble.
If you want to keep it real a great place to stay.

Stayed April 2012
Helpful?
3 Thank ald60_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 March 2012

We spent a wonderfully relaxing time at Santa Anne. The building is pristine and the one bedroom open plan apartment was very clean and comfortable. Jack, the Manager was extremely helpful especially when we needed to use the complimentary internet facility over several days.
Close to all the many and varied restaurants it is definitely value for money. We loved the spa and sauna. Just a few steps to the beach is a plus. Good shopping is within easy walking distance to Pacific Fair.
Highly recommended and we will be back.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
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Helpful?
4 Thank Jan_B613
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, Wellington, New Zealand
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 February 2012

I was totally blown away with both the service and the quality Santa Anne By the Sea provided to both myself and my travel companion! We stayed for nine nights in a clean, tidy and open one bedroom apartment. All of the facilities were up to standard, and we didn’t experience any type of problem (maintenance wise) during our stay. We loved the close access to the beach, shops and bus stops to numerous attractions, but the highlight was most definitely Jack the Manager. Whenever we had questions or needed directions he was happy to help us. My favourite experience of Jack was when the weather turned south. Unfortunately for us we got caught up in some heavy rain, and although Pacific Fair shopping mall was only 5 minutes away it was impossible to venture outside. Jack ordered us a taxi straight away, but when it didn’t show up he took us over in his car. This was the case not once but twice during our trip- something you wouldn't expect or ask a manager to do! He also recommended cheap local restaurants which were really good value. Overall I would recommend Santa Anne By the Sea to anyone thinking of staying in Broadbeach, and I will continue go there as long as Jack is the Manager! Best trip to Australia yet... and I'm only 18!

Room Tip: Rooms overlooking the pool area have a good view of the sea, and rooms on floors one and above are b...
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  • Stayed January 2012, travelled with friends
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Helpful?
7 Thank Bronwyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 January 2012

Jack the manager really makes the place somewhere u want to go back. Quietly observant with an attention to detail and the place is kept super clean. All requests were considered and he was very accommodating yet not intrusive.

The Santa Anne itself is lovely, quiet and a real sanctuary in the midst of busy Broadbeach. As a couple, we felt the ultimate in relaxation and had all amenities, secure free parking, laundry and foxtel. Steps away from the beach and hundreds of restaurants I would definitely go back. ThNks Jenn & Luke

  • Stayed January 2012
    • Value
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    • Service
Helpful?
1 Thank Jennufa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Masterton, Wellington, New Zealand
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 16 December 2011

Santa Anne was a great place to stay as it was handy to everything. It was nice and peaceful. The rooms very clean and tidy.
Jack the Manager was excellent and nothing was a trouble to him. I would recommend Santa Anne to anyone wanting to stay in Broadbeach.

  • Stayed November 2011, travelled solo
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Robyn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Santa Anne By the Sea

Property: Santa Anne By the Sea
Address: 15 Anne Ave, Broadbeach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Free Parking Kitchenette Suites Swimming Pool
Hotel Style:
#14 Luxury Hotel in Broadbeach
Price Range (Based on Average Rates): £
Hotel Class:4 star — Santa Anne By the Sea 4*
Number of rooms: 18
Official Description (provided by the hotel):
Santa Anne by the Sea is located in Broadbeach on the Gold Coast, Is ideally suited for couples and business people looking for a quiet and comfortable getaway. Choose from a fully self contained open plan one bedroom suite or a 2 story Superior suite with spa bath.Types of rooms available: 1 Bedroom Open Plan1 Bedroom Superior suite, spa bath ( spiral Staircase to the upstairs bedroom) FacilitiesBarbeque AreaLift AccessSaunaSecurity / Undercover ParkingSpaSwimming Pool outdoor - HeatedServicesTour Desk Free Internet kiosk & Wifi at reception Room amenitiesAir ConditioningBalconyFull KitchenLaundry - In RoomSecurity IntercomSpa Bath - In room (Superior apartments only)TelephoneTelevision ... more   less 
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Also Known As:
Santa Anne By The Sea Hotel Broadbeach
Santa Anne By The Sea Broadbeach, Gold Coast, Australia

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