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“Nice Place in Broadbeach”
Review of Voyager Resort

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Voyager Resort
Ranked #11 of 21 Hotels in Broadbeach
Certificate of Excellence
Singapore
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Nice Place in Broadbeach”
Reviewed 11 December 2013

Stayed at the resort with my family for 5 nights. The unit was clean and the location was great as the Oasis shopping centre beach, park and the playground was just nearby . The staff was friendly and helpful too.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alien2424
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VoyagerResort, Manager at Voyager Resort, responded to this review, 13 December 2013
Hi Alien2424,

We appreciate your feedback and we're sure fellow travellers do too. It is great to know that you found your stay with us such a positive experience. We certainly pride ourselves on our cleanliness, location and friendly staff, so it's always nice to find guests commenting positively on these areas.

The photos you have shared with the TripAdvisor community provide a great reflection of the views offered by our apartments (of course, higher is better in this regard) and explain why Broadbeach has become such a popular holiday spot, so thank you for taking the time to upload them!

If you and your family return to the Gold Coast in the future, we hope to be able to welcome you back to our resort.

Kind Regards,
The Voyager Resort Team
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122 reviews from our community

Traveller rating
    60
    47
    13
    2
    0
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33
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3
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (48)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Wanganui, NZ
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 October 2013

Stayed with my Wife for 8 nights, and enjoyed every minute. The Voyager Resort is next door to Oasis Shopping Mall, across the road from the Surf club and just across the road to beach and park. All the units get a sea view, which is nice to wake up to each morning. The units are well appointed and very clean. Staff friendly and helpful. The only negative comment was that we arranged an early morning call but did not get it. Luckly we woke up in time to be able to travel to the Gold Coast Airport to catch own early morning flight home.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank BillandE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VoyagerResort, Manager at Voyager Resort, responded to this review, 14 December 2013
Hi Bill,

We're glad that you had an enjoyable stay at Voyager Resort. Apologies for the missed wake-up call. These are the responsibility of our external after hours telephone service provider, so we will follow up with them to ensure that this doesn't reoccur. Thank you for your feedback - we really appreciate it!

Kind Regards,
The Voyager Resort Team
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Auckland Region, New Zealand
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 September 2013

I have stayed at this resort a few times and have always found it very good. It is across the road from the beach, a street away from the Oasis shopping centre. The people there are very helpful. It is all self contained and clean. Will always go back there.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank lynnenz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VoyagerResort, Manager at Voyager Resort, responded to this review, 14 December 2013
Hi Lynne,

Thank you for providing us with this feedback, and for assisting the wider TripAdvisor community in planning memorable and enjoyable holidays. As you touched upon, our location is unbeatable! We look forward to accommodating you in the future.

Kind Regards,
The Voyager Resort Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Adelaide, South Australia
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 September 2013

We enjoyed this apartment so much we will be back again in the future. Right across the road from the beach and the surf club which is an excellent place to eat. Close to the shopping centre and lots of cafes and restaurants to eat at. Jump on the monorail to the casino right next door, and buses are close handy to go anywhere really. Very clean apartment and all the staff were very friendly and helpful.

  • Stayed October 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VoyagerResort, Manager at Voyager Resort, responded to this review, 14 December 2013
Hi Neil,

Thank you for taking the time to provide this review. We love hearing holidaymakers describe their stays with us as 'Fantastic', as we work hard to make this possible for as many of our guests as possible. With the beach opposite and some great cafes around, the location is certainly hard to beat. We look forward to having you back with us in the future, so feel free to contact us when you have dates in mind.

Kind Regards,
The Voyager Resort Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Capalaba, Australia
1 review
Reviewed 11 September 2013

We were so happy to stay here- a short walk to everything- very clean rooms- everything in the kitchen for cooking- HEATED POOL- HDMI input on the flatscreen so we were able to watch movies off the laptop at night. Stayed here with my husband and two kids and will definitely be back. The convenience of having woolworths/chemist/surf club a one minute walk away was too good.

Room Tip: We were on level five and view was great - there are fifteen floors and higher would be even better...
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kath D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VoyagerResort, Manager at Voyager Resort, responded to this review, 14 December 2013
Hi Kath,

I took great pleasure in reading your positive review of Voyager Resort. As you mentioned, the location is unbelievably convenient for grocery shopping, restaurants and cafes, the beach, park and playground and more. We regularly review cleaning processes and performance with the staff, as we feel it is so important, so it is good to read so many reviews recognising the cleanliness of our apartments. The heated pool makes for great year-round fun, especially for the kids. As you remarked, the view gets better the higher the level you stay in. Thank you for providing us and the wider traveling community with this feedback.

Kind Regards,
Geoff (General Manager) & The Voyager Resort Team
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Singapore, Singapore
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2013

Spent 2 days with this accommodation. Great value and good location. Walking distance to the beach, shopping area, convenient stores and restaurant. Rooms are clean and comfortable. Had carpark facilities. Overall an enjoyable stay!

Room Tip: High floor rooms with a great view!
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dantesaint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VoyagerResort, Manager at Voyager Resort, responded to this review, 14 December 2013
Hi Dantesaint,

We appreciate you taking the time to provide us and fellow travellers with a review of our resort. We strive to offer the best value accommodation in Broadbeach, so to read of guests such as yourself finding our resort good value is certainly pleasing. As you mentioned, our location is central and convenient and we offer free underground carparking for guests, which comes in handy for those with cars - not that you need one with a location like ours! If you'd like to provide further feedback on your stay or specific recommendations on areas where you feel we could do better, please feel free to contact us. Once again, thank you for providing this review.

Kind Regards,
The Voyager Resort Team
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San Francisco, California
Level Contributor
62 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 2 August 2013

This is a modest self-contained apartment building in a decent area. The best feature is its proximity to the ocean. It’s right across the street, and all of the rooms have ocean views. I was able to watch the migrating humpbacks in the distance. Conveniently, a Woolworth’s grocery store and other restaurants and shops are also within a block. The down side as far as neighbors were the nearby bar and surf club; on the Saturday night during my stay, a bunch of young guys was down on the street whooping and hollering. Bicycles are available for loan; cycling down to Burleigh Heads is a fun afternoon outing, topped off with a soak in the hot tub. The apartment is well fitted with efficient washer and dryer, dishwasher, and all of the cooking and eating implements one needs. The furniture is unimpressive and the swimming pool is tiny. The TV includes some premium movie channels, although I couldn't get that to work in the bedroom. The staff were friendly and helpful. It’s not a luxury, but it’s a fair deal for the price. I plan to stay there again if I return to the Gold Coast in the future.

Room Tip: Upper is better.
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  • Stayed July 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Westcoast007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VoyagerResort, Manager at Voyager Resort, responded to this review, 14 December 2013
Hi Westcoast007,

Thank you for your very honest and constructive feedback. We certainly appreciate it, and are sure fellow travellers do too. We can definitely agree that one of our biggest strengths is our location and proximity to Kurrawa Beach, the Pacific Ocean and shops and restaurants. We are continually working with the police and Gold Coast City Council (GCCC) to prevent the noise disturbance you mention, and we are now finding it is only an issue on rare occasions. As an example, we recently lobbied the GCCC to install further CCTV in the park opposite, which has served to deter noisy individuals from gathering there. Regardless, we hope that this noise did not have too much of a negative impact on your holiday. We certainly feel that while our rooms aren't finished with italian leather, the furniture is comfortable and functional. We regularly update rooms and replace furniture as required and in fact are currently updating bathrooms on the 9th floor.

Again, thank you for your review. We would be more than happy to welcome you back to our resort in the future.

Kind Regards,
The Voyager Resort Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Voyager Resort

Property: Voyager Resort
Address: 167 Old Burleigh Rd, Broadbeach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Broadbeach
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Parking Swimming Pool
Hotel Style:
#5 On the Beach Hotel in Broadbeach
#6 Romantic Hotel in Broadbeach
#11 Luxury Hotel in Broadbeach
Price Range (Based on Average Rates): £
Hotel Class:4 star — Voyager Resort 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Voyager Hotel Broadbeach
Voyager Resort Broadbeach, Gold Coast, Australia

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