Just got back from a week stay at this hotel and I wont be going back or recommend the hotel to a friend. It may suit other people but it did not suit me and my partner. We requested (through a travel agent) an all inclusive holiday where we wouldn't need to take much money and where we can relax by the pool. I think it was a travel agent mistake not the hotel.
Bungalow - Decent size with living/kitchen and bedroom space. Fresh and neutral decoration made it look spacious. You have to pay for air conditioning, the safety box, the TV as well as a deposit for each remote you take (I've never had to pay for these in any all inclusive I have saved in before) All these extras have to be paid in cash - we did not expect this as we asked for somewhere we did not need to worry about paying for things. There is a slight issue with ants, this may not be in every bungalow but it was in ours, the kitchen area was covered and the wardrobes in the bedroom. We also booked a double room which we did not get - we got two single beds on wheels - try sleeping in a couple on these on a tiled floor - not nice.
Restaurant - Found the variety of hot food was poor (compared to other all inclusive hotels) this lead us to going out to eat for lunch and dinner, We did try a few times but was not satisfied. The restaurant staff were very friendly and maintained the restaurant well, taking plates away when needed and changing table cloths for each new person.
Pool Bar - A number of different snacks to chose from - hot dogs, burgers, toasties, chips. A number of soft drinks and alcohol. Very friendly and chatty staff.
Cleaners - We must of had a cleaner that didn't want her job - No fresh towels all week - we ended up washing them ourselves, pillow cases were not changed until day before we left, we ran out of loo roll half way through the week and none was given.
Facilities - The pool was very nice, a nice layout and every sun bed gets the sun, however there was not enough spaces for everyone. The two beds in the pool only one was working and the two fountains on the side were not working at all. The pool area was cleaned every morning and the cleaner would ensure no one could have a sun bed until the area had been cleaned - I thought this was good as no one could reserve a bed from some silly time in the morning and it was first come first serve.
Maintenance - The reason why I put this topic in here is because on the first night we complained that our terrace light was not working and was told someone would be around to fix it - no one came all week although we kept chasing on it as at night we were sitting in the dark.
Reception Staff and Welcoming - We did arrive late at night so maybe the Receptionist was tired because we didn't get greeted in a friendly manner. We also was not allowed in the restaurant although they were still serving food until 10pm but we were given a food bag with a sandwich, pear and yoghurt. Each time we chased on the maintenance they were not very helpful and just told us to return the next day.
Resort and Near Areas - Lovely place just wish the hotel was a little more, Great things around you, sandy beaches compared to other areas in the island. Plenty of restaurants and a great bar called Piero's Music Cafe - Go There - I would go back to the island just to go there again!
This hotel may have been good if we did not pay for all inclusive which was where all our money went for the holiday....
Other guests stated they had a lovely stay and the children's club kept the children entertained. Just as a couple wanting a quiet holiday with not needing to splash the cash we were not impressed. However we did not let it ruin our week away.
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- Also Known As:
- Cay Beach Villas Hotel Caleta De Fuste
- Caybeach Caleta Fuerteventura/Caleta De Fuste