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“Good value for money, staff excellent”

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Elba Lucia Sport & Suite Hotel
Ranked #8 of 23 Hotels in Caleta de Fuste
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good value for money, staff excellent”
Reviewed 17 November 2013 via mobile

We were moved here due to our initial hotel not being to our liking, and we were pleasantly surprised. All the staff were extremely friendly and helpful. Hotel was a little tired and could do with a bit of a make over. Pool clean and tidy, pool bar cooked lovely lunch fresh for you, quiet with plent of sun beds. Restaurant food basic not much choice but could normally find more than enough to eat. Excellent tennis lessons available and a very good price, well worth taking your trainers for. A lovely place to relax in a quiet environment in the sun.

Stayed November 2013, travelled as a couple
Helpful?
Thank Lyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (212)
Date | Rating
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English first
Isle of Wight, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 October 2013 via mobile

We stayed here back in january 2006 (only just found it on here). The whole place was amazing rooms was clean and tidy pool was clean all the staff was amazing and very helpfull i would image the place has changed alot since we last came we couldnt falt it at all. If you walk along the front you will see chipmunks. It wud.be nice to go back one day just to see if.things has changed. We enjoyed our stay here.:)

Stayed January 2013, travelled as a couple
Helpful?
1 Thank lizzie4321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ashton-under-Lyne, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 October 2013

we have just returned from staying in this hotel and we had a great time yes the apartment did need a lick of paint in some places but we only used the apartment to sleep and shower as we where out exploring every day the staff where very helpful the pool area was very nice and the pool very clean we found a nice bar 2 minutes away called Stoners Irish bar where the food was excellent and very reasonably priced and very nice staff we would like to thank bobby Becky Zoe and Hanna for making us very welcome the walk to town is about half hour but very nice along the coast path where we fed the chipmunks we hired a car which was very reasonably and traveled to some very nice places on the island all in all a very nice and relaxing holiday

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ken6116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CASTILLOELBA, Manager at Elba Lucia Sport & Suite Hotel, responded to this review, 16 October 2013
Dear Ken6116,

I want to thank you for taking a bit of your time to write a review of your last stay at Castillo de Elba.

It is a pleasure to read that you spent a great holiday a part of the small inconvenience you had with the room. I want to take the opportunity to let you know along the year the hotel make maintenance works to provide the best service to our clients.

Your positive feedback of the staff will be shared with them. We always try to make our customers feel like staying in family while they are on holidays abroad their home countries.

Thank you for giving also a short description of the surroundings of the hotel and the coast path where you can reach Caleta de Fuste in about 30 minutes. Nevertheless there is a free shuttle service to the town and its beaches which leaves several times during the day.

I hope to see you soon and please do not hesitate to contact us in advance for special requirements.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 October 2013

The morning after the day we returned home I truly wish I was back around the pool in the hot sunny weather. The location of the hotel was okay as taxis are quite reasonable and only 10 min to the town. On arrival i have to say the receptionist was absolutely amazing we had a few problems and they were sorted out with the upmost care and consideration. The staff are wonderful people and the children loved them. Very helpful and polite. The food
Wasn't fantastic but there was something there to suit everyone. The room was okay but felt the dust under the bed had been there for 6 months
Or more and could have done with a good clean. The put up bed for the children was extremely uncomfortable and the small ants crawling all over the pillows and bed wasn't very nice at all. The staff gave me some spray which cleared the situation. Overall we all had a brilliant holiday and would definitely return. The one thing I must stress is not to go out alone at night as a young teenage we knew encountered a person wanting to take his wallet. But that was the only upsetting incident.overall its a lovely place to have a holiday .

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dawnjeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CASTILLOELBA, Manager at Elba Lucia Sport & Suite Hotel, responded to this review, 8 October 2013
Dear Dawnjeo,

I would like to take the opportunity to thank you for your comment about your recent stay at Castillo de Elba and because you have shared your experiences with other travellers all around the world.

It is a pleasure to read you found the staff amazing, helpful and polite. The positive feedback will be shared with them.

I feel sorry about the small inconveniences you had with the room and its facilities but it is important when you transmit to our staff and clients give us the opportunity to med as in your case. It is nice to read you overall enjoyed your holiday with your children and you would like to come back in the future.

Hopping to see you soon, let me recommend to everybody to get in contact with our reception or reservation department to specify any details considering any special requests.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barcelona, Spain
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 September 2013

Very affordable prices. The service is excellent. The hotel director knows all the customers by name, which makes you feel at home.
The buffet is excellent, with a wide variety and impeccable presentation.
Nice atmosfere in the swimmingpool.
I would definitely go back there!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tepami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CASTILLOELBA, Manager at Elba Lucia Sport & Suite Hotel, responded to this review, 26 September 2013
Dear Tepami,

Thanks for taking your time to share your experience in our complex during your last holidays.

I am really pleased you enjoyed especially with our pool area because it is the place where our clients spend the majority of time.

Our main hallmark is our clients feel at home as in your case, so it indicates we are working in the proper way and it gives us encourage working even harder.

I hope to see you soon and please do not hesitate to contact us in advance for special requirements.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 24 September 2013

I stayed there in September with my partner, we were looking for a quiet and affordable place to relax and forget about the daily routine, it ended up being the perfect place for that.
The rooms are spacious, the buffet is different every day and the food fresh.
We enjoyed their excellent sport facilities, if you like tennis they have a very friendly and funny instructor, he is a britton who used to play pro tennis, in fact the staff overall is warm, kind and very helpful. Even the manager did not hesitate to get involved and help when we were requesting some advice from reception.
We loved the bar in the pool and the relaxing environment, we would definitely go back to this place if we are visiting Fuerteventura again.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cesar F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CASTILLOELBA, Manager at Elba Lucia Sport & Suite Hotel, responded to this review, 26 September 2013
Dear RonS,

Thanks for sharing your comments with the rest of Tripadvisor’ Community.

We are really pleased you enjoyed not only with our facilities at the hotel but also with our staff. I will pass them your positive review.

I take as a promise we will be your option in Fuerteventura for next visits and in that case, please do not hesitate to contact with our reception for special requirements.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 September 2013

My wife and I have stayed at this hotel on several occasions. We generally self cater for breakfast and lunch choosing to eat out at the numerous restaurants in Caletta De fuste. Caletta can be reached by the free bus, taxi, or shank's pony. It's possible to walk along the coastal path in daylight hours, although I would not contemplate walking at night. Nuevo Horizonte where the hotel is situated is essentially a residential area, with one or two hotels and bars and is somewhat distant from the town centre, taxi's are cheap enough and plentiful. The bars local to the hotel tend to cater for ex pats and locals, one or two are not bad at all, some have music. The hotel accommodation has bedroom, separate bathroom, lounge/ kitchenette and balcony overlooking the pool area. We go in November and the weather is usually fair, it can be a little cool of an evening. This hotel is not The Savoy or the Ritz, it is however good value for money, it's honest and unpretentious and the reception staff are the best you're likely to encounter. On the whole it's dependant on your own expectations, if your budget is "tight" this hotel could well fit the bill. I have no reservation in advocating it as a base for a pre winter break. It suits me fine. I'm a pensioner and I like peace and quiet, a cold beer and the sun on the back of my neck.

Room Tip: Any problems see reception
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank J H Shaw J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CASTILLOELBA, Manager at Elba Lucia Sport & Suite Hotel, responded to this review, 26 September 2013
Dear J. H. Shaw,

Thanks for taking your time to share your experiences at Castillo de Elba on this web site.

It is a pleasure to read you have visited us several times because it means we have been able to fulfil your expectations and we still do.

I will pass your positive comments to all the staff.

I hope to see you next November and please contact with the reception in advance to ensure we will give you the usual requirements.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Elba Lucia Sport & Suite Hotel

Property: Elba Lucia Sport & Suite Hotel
Address: C/ Teniente Coronel Jose Zerpa Guevara, 8 | Urb Costa Antigua, 35610 Caleta de Fuste, Antigua, Fuerteventura, Spain
Region: Spain > Canary Islands > Fuerteventura > Antigua > Caleta de Fuste
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 23 Hotels in Caleta de Fuste
Price Range (Based on Average Rates): £
Hotel Class:3 star — Elba Lucia Sport & Suite Hotel 3*
Number of rooms: 169
Reservation Options:
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Also Known As:
Aparthotel Castillo De Elba Hotel Caleta De Fuste
Castillo De Elba
Elba Lucia Sport & Suite Hotel Fuerteventura/Caleta De Fuste

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