.... most of the recent reviews on this hotel are quite accurate. It is a shame as this has obviously been a very decent hotel at some point. It is as if they have just given up. The staff are surprisingly friendly and positive given the state of the hotel. I wouldn't say its horrendous its just not what I expected and such a shame:
Not far from airport
Friendly and helpful staff
No life in the hotel.
In the middle of what appears to be an abandoned project (roads unfinished - empty properties - lots of waste land with abandoned unfinished buildings).
Rooms incredibly dated and damaged furniture not replaced.
Management appear to have forgotten the little things that makes customers happy.
No kettle in apartments
No equipment to maybe have a quick clean yourself - dishcloth, tea towel, pans, brush, mop etc. housekeeping doesn't include cleaning kitchen yet there is nothing to be able to do it yourself.
You would expect a hotel supermarket to be slightly inflated prices but this one is at least 3 times more expensive.
Bed Linen not changed once in the entire week.
I wouldn't say the restaurant is a pro or a con it is ok though. I have tried to be objective and fair with this review but my final statement would be that the management need to acknowledge they have a problem and either close this down or fix it. And also acknowledge that they have some amazing staff who are obviously a strong team working with what must be constant complaints and understandably upset customers.
- Reservation Options:
- TripAdvisor is proud to partner with Jet2Holidays , Booking.com, Onthebeach, Ebookers, Hotels.com, Priceline, Odigeo, LoveHolidays and HostelWorld so you can book your Elba Lucia Sport & Suite Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Aparthotel Castillo De Elba Hotel Caleta De Fuste
- Castillo De Elba
- Elba Lucia Sport & Suite Hotel Fuerteventura/Caleta De Fuste