Thought I'd post some feedback on this Hotel. Myself & my G/F went for a 4 night break mid-September on all all-inclusive break.
I work as a Travel Agent which specialises in late bookings & often curse the review sites as I'm sure some of the reviews are written by rival hotels or the hotel itself (!) but felt I had to give some feedback for people to decide of the Hotel was the right choice for them.
I also realise that everyone’s 'requirements' for a holiday are different so how much you enjoy the Hotel is very much subjective...for example some people spend all day by the pool in the same sun lounger everyday-well that’s not for us. Again-some people love taking part in the organised entertainment -again we can take it or leave it.
Our requirements were....relatively good food, nice quiet apartment & to have a few drinks on the all-inclusive (!). Just looking for a chill-out 4 nights before the Autumn & Winter. I'll list the (in our opinion) positives & negatives of the holiday & let YOU decide if it’s for you.
Clean, lovely spacious pools. In September never an issue with sunbeds.
Friendly, hard-working staff Staff-especially if you make the effort to just say 'ola' (hello) or 'gracias' (thank-you).
Efficient check in (we arrived at 11-30-room ready straight away!) & spacious, modern reception.
Big, spacious top floor apartment with 2 bedrooms & a large private balcony (tip-e-mail in advance to request this-do note however request is not 100% guaranteed). Open all doors & windows & soon cools right down.
A few minutes walk to the shopping centre for restaurants/bars/shops (gin-5.75 euros a litre!).
Not far from beach (we turned right at the Barcelo Hotel....feel sure there's a quicker way but did not find it!).
Well kept & clean grounds-attractive plants/cacti.
Sat-tv. Ok....1 euro an hour but some English channels if wanted.
Negatives (again in our opinion-we're aware everyone’s perception is different!).
Buffet restaurant. NO ATMOSTPHERE (ok ok-know it's only a 3 star!). Very low lighting, smallish, black 'stripes' painted on wall, no music/waiter service for wine for example (again aware it's only a 3 star but I've stayed in plenty of other 3 stars in Spain where you're offered wine/water etc-just a nice touch to your meal). You can eat outside which is nicer. No-one serving anything freshly cooked-no sign of any chef. Cups for breakfast are plastic as are bowls for fruit (ok...again not hugely important but we felt it made the place 'cheap').
Food. Was okayish but hardly any choice-a small selection. Sometimes the main dishes ran out as early as 8-15pm. Some of the kebabs, etc were burnt. No real selection for desert (again realise it’s a 3 star but been to 2 stars with more/better selection). Could sense it was all done as cheaply as possible. Again a small point-the wine from the machine (very cheap-you can buy house plonk in a supermarket for 0.7 euros a litre!) was not available at lunch. Sure-you could I'm sure get some from the bar & take it to lunch-but again this enhanced the 'cheapness' feel of it all. Always some fresh salad where you could put your own dressing on. Fresh fruit-only 1 item say an apple or a pear. Rest is tinned. One morning the pineapples tasted 'fizzy' (fermenting!)-not good really. Some of the mixed salads quite obviously had the previous meals meat in them (again a small point-but in our opinion-even though we realise the hotel can't waste food-it was done in not an appetising way). If you're all-inclusive with the family & on a tight budget-there will always be SOMETHING to eat-but I have to say the atmosphere/lack of variety, etc left us under whelmed to say the least.
Pool bar food for lunch. Burgers nice, all rolls though dry as a bone. Not a huge choice of sauces etc. Sandwiches-DRY DRY DRY with the thinnest slices of cheese/ham you could imagine. Odd looking salads that were soggy. Paella etc served did not have much taste. Again-if you're on a budget it's EDIBLE but not in my opinion too appealing at all.
ALCOHOL-beer ok but not very strong. Wine ok but obviously cheapest of the cheap. Gin & tonics okish. Had a brandy after dinner-deffo 30% or watered down (in my opinion). Vodka-tastes terrible. Rum & coke ok according to G/F. Cocktail-sweet & horrid. If you put your mind to it you could if you wanted get 'merry' but the booze did not overall taste that good. We bought some cheap stuff at supermarket-nice relaxed drink or 2 on the balcony-much better quality.
CLEANING-ok-handed a sheet saying sheets changed once a week, towels 3 times a week. Beds never made (again no great shakes but never come across this before). Floor only cleaned-surfaces/tables never cleaned once.
ROOMS-overall clean- but filthy windows (again no great shakes but never had this before-sure-I could have asked for them to be cleaned or done it myself-but only away for 4 days so didn't bother). One cockroach greeted G/F in bathroom at 3am (!) but only because window left open. Also.....if you are fussy in any way (we're not as our house in the UK is not the cleanest/newest (!) ) you could find faults...as an example the door handle was broken on an internal door & dish rack was rustyish...again not an issue for us but cleaner people than us (!) may take issue with it.
ON SITE IRISH PUB-good fun & booze served in glassed not paper cups-good Karaoke until midnight. HOWEVER-no air-con-stinking hot in there!
To summarise....we'd come back self-catering if we could guarantee a top floor room away from the pool & bar (quiet) & if price was very cheap. If you’re a family on a very tight budget with young kids & are happy to stay on-site & eat the same type of food daily & like joining in the entertainment (& the reps were very good!)-Staying poolside-it's a definite option to consider. Again-if you want this self-catering with stuff going on for kids, etc-& it's cheap-another good option. However in my opinion-selling this stuff every day-there are probably better all-inclusive options (or indeed self-catering) for not a huge amount more with vastly improved food/drinks/rooms etc.
Don't get me wrong-we had a fab time overall-but did eat out 1/2 the time.
TIPS-NEVER EVER book a transfer to Caleta-10 to 11 euros per big cab each way-10 minutes maximum.
E-mail ahead & request a top floor room-& if you want quiet request away from pool or Irish pub.
If going June-August-hire a fan (15 euros from reception).
Allow some money for eating out (!).
Sole Mio pizza place is crap-burnt pizzas-next to an amusement arcade & a British load pub.
Excellent breakfasts at Blues Bar-huge one for 4 1/2 euros-standard breakfast just 2.8 euros.
Good prices if you explore Caleta-Chinese buffet all you can eat-6.8 euros a head (!). Set Chinese meal-FIVE euros (opposite 'English corner bar-where you can watch soaps/x factor live if you want to!). A selection of places doing 3 courses for 8-0 euros. Even the dearest restaurants are not badly priced-max. For a starter-7-8 euros, mains 8-12 euros.
Try the tapas place next to the Tex Mex-1/2 litre of house wine & tapas for 2-14 euros!
Lovely clean big beach-if you’re a beach bum!
Would deffo go back to Caleta-fab resort-Barcelo Castillo not THAT much more for either s/c or a/inclusive-feedback from my customers has been excellent-may try that next time.
DUTY FREE-very cheap in resort & airport-however you ARE restricted-Google it-don't get caught by customs on your return!
SUN-very very strong-even in September-factor 30 plus!
One last point....WHY OH WHY do SOME brits on all-inclusive-pile their plates so high & never finish it-what a waste! Saw one guy with a mountain of scrambled egg & beans-must have been 10 inches high-smothered in around 2 tins beans-90% left...why oh why???!!!!!!!!!!
Hope this has been some help-feel free to message me if needed.
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- Also Known As:
- Broncemar Beach Hotel Caleta De Fuste
- Broncemar Beach Caleta De Fuste
- Broncemar Beach Fuerteventura/Caleta De Fuste