I have to share my experience with you. We are 2 adults and 2 children only came back last Sunday after a 2 week all inclusive holiday in Broncemar. Like others we didn't see ant cockroaches. Our room was very clean and spacious. But bedding was changed only once or twice during our 2 week stay. Only on our last day we didn't have any hot water. Swimming pool was cold and had black bits floating everywhere. We have been to so many holidays but never saw a filthy swimming pool like this. We have never seen anybody cleaning the pool. Pool area toilet was always wet. I saw so many people falling down near the pool area because of wetness. Food options were very limited. Everyday pork and beef only. If you don't eat pork or beef it is very difficult to survive. Everyday vegetable soup only. Why can't they have some variety like chicken soup or seafood soup. One day for religious purpose I was supposed to be a vegetarian. I couldn't eat anything other than just chips. Even the rice was mixed with some pork pieces. We paid so much money for this all inclusive holiday. But what a shame. most of the days we had just fruits to fill our stomach. The climax is just one day before our last day I slipped and fell down very badly inside the restaurant because something was leaking from the small kitchen where they make omelettes. I think it is oil and it was very slippery. I was hurt very badly on the elbow back everywhere. Luckily one person helped me to get up and stand on my feet. After that the cook and some other people came and asked me whether I am ok. After that only they wiped everywhere and put a board to say that it is wet floor. Whole night I could not sleep because my whole body was aching. Next day early morning I went to the reception and asked them whether they have any spray for the pain but the receptionist said that I have to wait till 9.30 for the lifeguard to get a spray. I waited till 11 o'clock. My 2 children aged 5 & 6 got scared and went around to find the lifeguard for me. They found him and told him that their mum is in pain & need some spray. By that time I managed to walk upto to him and explain my situation. But he simply said sorry I don't have anything just go outside to the pharmacy to buy the spray. What sort of attitude is it. It was not my fault at all. It was totally the hotel's negligence. One week gone and still my pain didn't go away. I have to claim compensation for all my pain.
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- Also Known As:
- Broncemar Beach Hotel Caleta De Fuste
- Broncemar Beach Caleta De Fuste
- Broncemar Beach Fuerteventura/Caleta De Fuste