We visited her on 15th August for 10 days. When we arrived the lady on reception was friendly and helpful and had loads of knowledge on the area. The room was basic and ok to a point but like other reviews our bedding was changed on the 9th day and towels were only changed when requested so if u you are going you will need to ask if you want them changed. We did have some problems with the room like the tap breaking and the safe but these were fixed within 10 mins so was impressed with that. We found that the staff were not that friendly and did not smile but this may be due to the fact that they are under staffed and have to work so hard and have to deal with some people that treat them like dirt. Food was ok but got a little boring but for what we payed was overall good. As in other reviews the pool did have black bits in and is in need of a really good clean as is the rest of the resort it is rough round the edges but with a makeover and hard work it could be really nice. The Thomas Cook entertainment team were great also and work very hard to keep everyone entertained. If you are booked here don't be put off by the bad reviews it is not a bad resort by all means it just needs some work and a few more staff plus some customer service training particulary the manager who I presumed was the older man with glasses, he barely smiled and seemed so grumpy all the time.
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- Also Known As:
- Broncemar Beach Hotel Caleta De Fuste
- Broncemar Beach Caleta De Fuste
- Broncemar Beach Fuerteventura/Caleta De Fuste