Thank you for your comments. We try to communicate to all inquirers, the facilities and appliances that are available in our accommodation. We aim to do this before the point of booking, as we do want guests to be happy with their choice of accommodation, and are sorry if you feel this was not the case. Unfortunately, as our washing machine is located in an external enclosed utility space (accessed from the kitchette), it is subject to weather conditions. We aim to create a roof structure for this area, and are looking into this, with the hope of preserving the appearance of our washing machines. We understand that this visual damage does not affect the function of the appliance. We do also aim to keep all of our properties maintained / decorated to a good standard, and again are sorry you feel this was not the case during your stay. This is the first time we have received these kind of comments, and have taken note, as it is important for us, that our guests leave with a positive experience of their stay with us.