We have just returned from this Complex 10/03/12 we have never been so disappointed by anywhere we have visited. This complex is so tatty & run down. We had confirmation we had a “Resort view” please see pictures we had a side view of lockers and ladders at side of Zanzibar (The complex Bar).
The bar was very noisy every night as they have live music on and after it closed we had everybody walking past villa shouting and talking.
The villa was dirty and smelled very damp the fridge was covered in rust and the floor had all marks over it. The bathroom wasn’t much better the bottom of the bath was very badly marked and I hate to think what stains may have been? The towels also smelt damp even after they had been changed. The villa was never cleaned all week and the linen was changed only once as was the towels. The bedding had cigarette burn holes in it!! The sofa in living area was stained and very uncomfortable
We complained about the villa and its location to reception and were referred to Neil (Customer Services!!! That’s a joke!!) after keeping us waiting for 2 hours he finally came over to speak with us and said “If you book on the internet what do you expect – we only offer villas on lowest level which is level 1 however if we was prepared to pay an extra $200 euro he could upgrade us” to level 3 villa - 3 or 4 doors away from our villa.
We have booked many times on the internet and never ever had any problems & I would suggest to any Holiday company that they remove this complex from their sites or maybe state “Beware you get what you pay for” if your booking on line!! Nobody here has any idea what “Customer service” means and Neil is only interested in selling you timeshare!!
Don’t waste your time or money with these people there are far nicer hotels and villas in this resort so I would suggest you avoid the Fuerteventura Elite Beach Club.
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- Also Known As:
- Fuerteventura Beach Club Hotel Caleta De Fuste
- Fuerteventura Beach Hotel
- Fuerteventura Beach Resort
- Fuerteventura Beach Club Caleta De Fuste