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“This is a long way short of a 5 start hotel - however!”

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Geranios Suites & Spa Hotel
Ranked #7 of 23 Hotels in Caleta de Fuste
Reviewed 4 April 2011

Booked this even with some bad reviews – you have to read through some of the complaints – which were insignificant to me.

Arrived and parked right outside the main entrance. 2 large suitcases and no porters or ramp to help to get down the 2 steps.

Reception was very large with only 1 receptionist trying to book 5 groups in. Staff sat in a rear office – but no additional help arrived. We had to wait 30 mins as we where the 5th.

The suite/room was OK but certainly not 5 star – The settee was badly marked with spillages etc and we had to put a sheet over to keep ourselves clean.
The Bathroom functional and tidy- good shower etc.
The Kitchen functional, but missing any tea towels, washing up liquid or a cloth to clean anything – when I called reception they said we had to go buy them ourselves… I asked them if they where are 5 star hotel – they did not comment. No tea or coffee provided or any mineral water (you have to drink bottled water).

The hotel does not have WIFI or internet connection in the rooms – it is free however from the reception area (but not what you would expect in today’s world.

Swimming pools were OK, but very cold and no one was using them. The sun beds plentiful – but poor maintenance of them made them awkward to open, position etc etc.

We did not try any food in the hotel – so cannot comment.
There was some entertainment in the evening (but I would rather do my own thing anyway) which did not seem well appreciated by the few who did attend. The hotel bar was lifeless – so we gave that a miss also.

Overall - I would say the hotel is trying to be run a shoe string, hotel maintenance not done and simple penny pinching everywhere.
This is a long way short of a 5 start hotel in fact I would give it a 3.
For what we paid 70Euro per night (via hotels.com) for a suite (with a real front on sea view) it was not bad (inc 20 Euro upgrade for the view), you need to look at reality of what you are paying – you would not get a 5 star for that – thus think logically and not emotionally.
Would I go back – maybe!
Was it good value - possibly.
Will it be open in 6 months – not too sure! Without modernisation and better maintenance.

  • Stayed: March 2011, travelled as a couple
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Thank lukeskywalker_fi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,930 - 1,936 of 2,553 reviews

Reviewed 27 March 2011

It is located very close to the capital's island, Puerto del Rosario. My girlfriend and I stayed there for 10 days and it was the best holiday we have ever had! This structure is an apart-hotel, with huge apartments with full-equipped kitchenette, a beautifull bathroom with 2 taps and a big bedroom with terrace. The restaurant was based on a self service and the food wasn't excellent but good enough to satisfy us. The staff was helpful, friendly and ready to every request we had. We had an all inclusive package booked through an Italian tour operator with which we went on a unforgettable excursion to Lanzarote Island.

  • Stayed: September 2010, travelled as a couple
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Thank AdalbertoL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 March 2011

The Geranios Suites Hotel Is a horseshoe shaped hotel overlooking the bay and small harbour. The staffs are excellent and all requests were carried out straight away. The staff asked if the request was to your satisfaction. The room was 5 star quality with a kitchenette large sitting room with a very large bed settee. Bathroom with double glass sinks with doors to both the bedroom and lounge. The bedroom was substantial leading onto the balcony. This overlooked the swimming pools and sea. There were plenty of sun beds with large areas so that you could sunbath out of the breeze. There is no beach towel service. You do have to pay 10 Euros deposit for the towel The was a good choice of food at all meals and something to suit all tastes. The clearing of plates could have been faster. The pool bar was excellent and the staff were very good. The snacks were limited and went cold fast. The evening entertainment was first class and you would pay to see the shows. The hotel is a great place to stay and excellent value for money.

  • Stayed: March 2011, travelled with family
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1  Thank DTWinfield1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2011

Rooms good, staff good, apart from one barman, You'll work out who? yourselves if you so choose to expierence the highly over rated hotel. Yes its quiet I suppose, if you go in January. We've just returned and I hate to think what the service is like in the hieght of the season, that barman will probablly have a heart attack. Tables were only just available at breakfast and dinner time and the hot food, although there was a good selection was cold and should not have been served at the temp. it was. If you want toast in the morning there's an antiquated toaster that takes 10 minutes to deliver and the juice is the powdered variety! Two pools areas available and adequate loungers when it's quiet. One pool did require a clean though as did the majority of the complex. Tables in the bar area were not cleaned from the night before and if it rains becareful were you sit. Classed as a 5 star..... yes for the Mosquito's, take repelant especially in the lifts!! To summaries there's far better out there and I worked very hard over Xmas period to enjoy a luxurious Break and this wasn't It, I've stayed in far far better 3 star hotels. Oh I nearlly forgot good for plane spotters though

  • Stayed: March 2011, travelled as a couple
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1  Thank jljrknapp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 February 2011

I travelled with my father who was recovering from major surgery and my 17 year old daughter. We stayed in a villa with its own pool which was great and suited us all. We had a fabulous time and could not fault the room or the hotel. Unfortunatley after returning from a day trip my sandles i had left next to my suitcase had disappeared. I went and mentioned my concerns to managment asking him to ask his cleaners if they had seen them. He was most unhelpful and when i mentioned calling the police all he could come up with is "they would not come out for a missing pair of sandles" I feel he thought i was making a fuss about nothing. He offered to pay for the sandles but i would not take the money as i bought them on a previous holiday and knew i could not replace them(i had only worn them twice!) I am so dissapointed that this happened as i would of booked to return as we all had a great time!

  • Stayed: February 2011, travelled with family
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1  Thank helen16566
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 January 2011

Stayed here in Jan 2011 for a quiet relaxing week away. Found it was just was required, friendly and helpful staff, clean and spacious room, quiet and peaceful location. If you are looking to be entertained by others and want to be surrounded by lots of strangers then its not for you as it is quiet but thats the beauty of it. I'm sure you could find things to whinge about as it seems a lot of people have but i imagine thats the type of people they are, they would complain about everywhere! Go and enjoy a peaceful and relaxing holiday...... Go half board and for the beach go outside the sheraton not the main beach and don't bother going to peurto de rosario its not worth it!

  • Stayed: January 2011, travelled as a couple
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Thank Rupert82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 January 2011

this was the most disappointing hotel iv ever stayed in an we have been everywhere on every board basis there is supposed to be a 5 star i wouldn't give it 3.
we ended up packing after a week an going to stay in the barcelo right next door which was amazing in every way possible compared 2 this heap of concrete rubble it looked lovely on the pictures but dnt be fooled its dirty an lonely the pools rotting an freezing there's broken tiles everywhere an the dust in the rooms on shelves was like it hadn't been cleaned 4 years we seen 4 other people the whole week in there an without them we would of just come home cos it was spooky being in a big hotel with 3 members of staff who would be on reception then serving breakfast then at the pool bar then back in restaurant for dinner they should tell you this when you book that your going to a ghost hotel with 2 small kids and no entertainment we had to go other hotels of a night an day to keep them occupied and dont even get me started on the food just dont go trust me it will be shut next year thats what the staff told us anyway but there still taking peoples money an just lading you there to get on with things till it does no way a 5 star barcelo our second hotel we moved to however was only a 4 star and brilliant not 1 complaint food pools entertainment everything was spot on book the barcelo instead x

  • Stayed: January 2011, travelled with family
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2  Thank becky27hd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Geranios Suites & Spa Hotel

Address: Paseo Maritimo s/n, 35610 Caleta de Fuste, Antigua, Fuerteventura, Spain
Region: Spain > Canary Islands > Fuerteventura > Antigua > Caleta de Fuste
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Spa Hotel in Caleta de Fuste
#4 On the Beach Hotel in Caleta de Fuste
#5 Romantic Hotel in Caleta de Fuste
#5 Family Hotel in Caleta de Fuste
#7 Luxury Hotel in Caleta de Fuste
Price Range: £82 - £200 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Geranios Suites & Spa Hotel 4*
Number of rooms: 223
Official Description (provided by the hotel):
The Hotel Geranios Suites & Spa is an ideal place where you can have a vacation with your couple to relax with our sea views in a privileged and quiet environment. We have a spacious suites that include living room, kitchen, bathroom, bedroom and terrace/balcony. If you just want to remember a pleasant rest come to our SPA and Wellness area. But if you want to come with the hole family you will enjoy in all our spacious common areas like our swimming pools, tennis corner, squash, fitness area, kids club with 5 playrooms, animation and a lot of activities near the hotel (camel riding, surfing, quad biking, golf and many other family activities just 100m from the hotel). We are waiting for you! ... more   less 
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Also Known As:
Solvasa Geranios Suites And Spa
Solvasa Geranios Hotel Caleta De Fuste
Hotel Solvasa Geranios
Geranios Suites Fuerteventura
Geranios Suites & Spa Hotel Fuerteventura/Caleta De Fuste

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