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“what a let down”
Review of Club Montecastillo

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Club Montecastillo
Ranked #19 of 23 Hotels in Caleta de Fuste
cardiff
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“what a let down”
Reviewed 9 March 2014

Stayed here 5yrs ago, fab, what a let down this time, bed super king size and comfy until you move all bedding double size even the throw over the top, fridge covered in rust, bath had been painted but was peeling off when you had a shower, front door had a 2inch gap under it and half inch around rest of frame so unfortunately with the fuerteventura wind it needed wedging to stop it banging which meant we had a wind tunnel through our apartment as the balcony doors didnt fit property either. Chairs on the balcony were broken, and the area outside was full of dogs droppings as a rew of the apartments are privately owned and they have dogs that they walk around the grounds and just leave the mess, so I couldnt let my gran daughter play in this area. It is a self catering accommodation, but only two 3litre pans to cook in, no frying pan, no cutting knives, the decoration was shocking, the inch of floor around all walls was ingrained dirt, the list goes on. Why didnt we change rooms, allegedly there were none available, the holiday rep on site came to see us to invite us to the welcoming meeting so we showed him around the room, he couldnt get out of the apartment quick enough saying he would try and get our room changed, then he disappeared and we didnt see him for the rest of the holiday. Totally disappointing holiday.

Room Tip: If your on a budget try fuertesol or fuerteventura beach club, or if you have a little more cash ava...
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank timandrhianne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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157 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Italian first
  • Polish first
  • Spanish first
  • Any
English first
Milton Keynes, United Kingdom
Level Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 13 January 2014

Spent 1 week here in mid October, it is a little gem of a place, quiet, relaxing and welcoming.
From the outset the staff were warm and nothing was to much trouble. All the staff work their socks off, from the gardeners to ground maintenance to the maids they were always making sure everything was perfect.

Our apartment was clean and had every kitchen utensil known to man, Maid service was not daily, but if we run out of anything, reception were only to happy to help.

The pool is huge and crystal clear and we had it virtually all to our selves. There is a pool bar which serves the loveliest snack food and a well decent breakfast.
The bar opposite the reception is great for either a night out or as a pre drink stop off before you venture downhill to the town.

We are booked for 2014 as it had everything we needed.

The reviews are a little over exaggerated on here in my opinion. It is a cheaper option but by no means is it disgusting. Give it a try I think people will be very surprised at how wonderful Club Montecastillo really is.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank AJB1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 January 2014 via mobile

I stayed here and it was very good for what we payed...

Good Points:
•Very close to the town and beach
•Has a nice view depending which room your staying in
•Very cheap
•There are 3 decent pools to chose from

Bad Points:
•Rooms need modernising
•Ants are EVERYWHERE
•Entertainment is...not entertaining (from the Zanzibar)
•Resturaunt is horrible
•Worst of all... NO WIFI!!!!
•Pools are freezing

☆Random: The hotel is on a hill so it can be a bit tiring going up and down it constantly going to the town, but not to worry! There is a 'funny train' which takes you up and down the hill and straight to the town.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SiMoNe3nObLe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North West
Level Contributor
120 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 1 January 2014 via mobile

Basic clean accommodation in a good resort. Many apartments have been taken over by private owners and done have left them in a bad state. But the ones still owned by the complex are fine.
Good bars and restaurants nearby and the Malibu pool bar on site is excellent.
Been here twice now and the kids love it.
The sunbeds need renewing is the major point if like sorting out.

Stayed August 2013
Helpful?
5 Thank ErnieTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 November 2013

This appartment,was not bad at all,everything was clean,and if you needed something the staff were there to help,We were greeted with with a smile and we left with a smile.Yes i must admit that there is a few areas that need attention,like the pealing paint on the outside walls,and a bit of gardening needed doing,but they are minor things,as you walk into the town there are plenty of buildings needing the same attention,This is a nice place to stay clean pools,nice area,and free to come as you go as you please.Worth the money you pay.Over the road is the zanzibar,bit to close to home for me,like to take a walk to my first pub,but never had no problems in there,Only problem i had was coming face to face with the same english dishes served in near enough every resturant,There is only a few places left serving traditional food ,i must add i did find a lovely place to eat situated between linns cafe and a tex stake house,excellent fresh food and excellent service.There is an excellent taxi service provided to run you too and from the beech if the walk is too much,very friendly and helpful,The place its self is what you personally want from a holiday.

Room Tip: its really down to what you prefer,we were situated in the middle not to far from the pool
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank rebecca c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bradford, United Kingdom
Level Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 14 November 2013

This was exactly what we expected after paying approx £350 for 8 days for 2 people including flights, baggage, transfers etc.. Apartment was big and fairly clean. We had a tv, fridge,2 ring hob, microwave, kettle, toaster and juicer plus the usual kitchen stuff. Little things like the cleaner came 3 times and toilet roll was provided surprised us and when we had a problem with the tv, the maintenance man came in abut 15 minutes.The complex was very very quiet. The Zanzibar lacked atmosphere so we only went in twice. We had heard the Elite bar was great, however it's a snack place and only open through the day serving burgers etc so we didn't bother. We did make the biggest mistake of our holiday by going to Chez Moi the restaurant underneath Zanzibar. IT WAS SHOCKING. We both ordered fillet steak and it came with so much fat on there was little steak left, the chips looked and tasted uncooked and to top that off they served us TINNED CARROTS. No salad, no dressing, the plate looked barren. We only had a main dish and 1 drink each and it came to 35 euro's.There was no atmosphere, the owner was sat behind us eating with a waitress and the chef seemed to be wandering around aimlessly. We should have made the 10 minute walk into town or got the train which is only 1.50 euro's.

Room Tip: Ask for one near the pool, we stayed in room N4 and it was perfect
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Sara E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 November 2013 via mobile

Been here for a week room is fine so is complex don't go to Zanzibar as you are not welcome unless you are local the young batman has a bad attitude was told it's not a playground and to stop our children playing or we are not welcome to be in the bar with this we left never been made to feel like that anywhere I have holidayed we had 2 3 year olds and a 2 year old how do you stop them from playing really is not family friendly at all don't come if you have young children as they say your not welcome

Stayed November 2013
Helpful?
3 Thank Pphelme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about Club Montecastillo

Property: Club Montecastillo
Address: C San Francisco s n 35610 | Calete de Fuste, 35600 Caleta de Fuste, Antigua, Fuerteventura, Spain
Region: Spain > Canary Islands > Fuerteventura > Antigua > Caleta de Fuste
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #19 of 23 Hotels in Caleta de Fuste
Hotel Class:3 star — Club Montecastillo 3*
Number of rooms: 101
Official Description (provided by the hotel):
Beautiful 1 bedroom bungalows set in sub tropical gardens, close to the poolside, pool bar, Jacuzzi and Gymnasium, will accommodate up to 4 people. ... more   less 
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Also Known As:
Club Montecastillo Hotel Caleta De Fuste
Montecastillo Hotel Caleta De Fuste
Club Montecastillo Fuerteventura/Caleta De Fuste

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