We stayed between the 6th and 13th March 2013 on half board basis.
We did have a lovely Junior Suite so the room was large, separate walk in wardrobe, jacuzzi bath etc. The bed was huge and our request for some extra pillows was dealt with very quickly.
The suite was on the 2nd floor so the sea view was not as good as the deluxe room we had last year which was on the 5th floor. But our corner balcony caught the sun for most of the day, especially in the late afternoon and early evening. Our padded sun loungers on the balcony were so nice, sipping a glass of bubbly as the sun set was so relaxing and peaceful before dinner.
Why is the Sheraton such an excellent Resort - THE STAFF. Every member of staff is friendly, professional and always there to help you. The restaurant staff are brilliant especially in the way that greet all the children - they are just so friendly without it affecting the efficient way that the restaurant is managed. Reception staff again are also so helpful. We needed assistance on 2 occasions with outside car hire and our transfer to the airport and they just sorted it all for me, and did it with a pleasant smile. Nothing is too much trouble. The house keeping staff looked after our room effortlessly and always seemed to manage to change everything when we were out of our room, so no inconvenience at all.
As I said above the restaurant is well run in a friendly and efficient manner. The choice of food at breakfast and dinner is excellent. I would also agree with Anne C that on a few occasions the hot food was not that hot. I am sure that the plates being cold does not help in this respect. But most nights our main dish was cooked on request so it was not a huge problem.
I am sure one morning a Senior Manager - possibly the GM took breakfast in the restaurant. But he did it from the perspective of a guest. He cut is own bread, used the toaster, requested what food he wanted and sat at one of the tables to eat it. What an excellent way to find out what actually happens in your restaurant. I hope he enjoyed the food and went away happy. We always had a fabulous breakfast.
Outside the pool areas are fantastic. There is so much space around the sun loungers that you never feel crowded at all. The pool areas and gardens are kept extremely clean and tidy - everything about the Resort is excellent.
Entertainment in the Piano bar has improved this year with the tibute acts for the Bee Gees and Elvis being very good.
We will definately be returning next March 2014 and will most probably go back in October this year. It was such a relaxing break.
The Sheraton Fuerteventura is the best hotel/resort in Fuerteventura.
AVIS CAR HIRE
I did have one issue not directly in the control of the hotel. I went to see the Avis rep in the hotel lobby on Friday morning to hire a car for 1 day on the Sunday. It was obvious she didn't want to hire me a car for 1 day as she wanted to see what cars were need on Saturaday at the airport.
She said to come back on Saturday morning. On Saturaday morning she said none were available. But I think it was more to do with the fact that they don't work on Sundays and would have had to leave keys at reception and paperwork etc etc. The Avis person was not helpful at all and wanted 60 Euros inc Insurance for 1 day
If Avis are using the lobby of the Sheraton for business then they should hire cars for however many days the customer wants. Not say we will have to see what cars we need on Saturday first. Poor show Avis. In fact I ended up using CICAR for the 1 day rental, the car was an excellent Vauxhall Astra and cost only 30 Euros inc all ins with no excesses. CICAR were excellent.
Avis wanted 14 Euros or a 599 Euro excess would apply. Sorry AVIS thumbs down for you.
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- Also Known As:
- Sheraton Fuerteventura Beach, Golf Hotel Fuerteventura
- Sheraton Fuerteventura Beach, Golf And Spa Resort
- Sheraton Fuerteventura Beach Hotel
- Fuerteventura Sheraton
- Sheraton Fuerteventura Beach, Golf & Spa Resort Caleta De Fuste