We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Family holiday”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Sheraton Fuerteventura Beach, Golf & Spa Resort
Ranked #5 of 23 Hotels in Caleta de Fuste
Bristol, England, United Kingdom
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Family holiday”
Reviewed 15 January 2014

Our first family holiday, grandparents, son and partner and son, wife and 2 children ages 2.5 and 9 months. Facilities suited us all, the kids loved the pool and the older ones joined in on all the activities run by Marco who did well to get people involved, and the golf suited Grand Dad! We have 2 family suites and on deluxe room which were very nice, but if you want the sun on your balcony at this time of year then request a room on the left side looking out to sea, we were in room 363 and as my son had to spend a bit of time in the room with his children I think they would have welcomed some warmth and sunshine. Also we would have benefited from connecting rooms to make it easier for sleeping children. Pillows were not very comfortable.
We were on half board and we found the food to be very good and varied each night, the staff were very attentive and very good with the children, the plates could be warmer as your food does get cold quickly and also we had to ask for hotter coffee in the morning. Also more than 1 microwave is needed. It would be good if you could have the half board option at lunch time especially for the children as they really were too tired by 6.30 to eat anything and often did not go for evening meal. This would also limit the number of children in the restaurant in the evening and make for a better experience for those on holiday without children.
It was disappointing that the spa entry is not included in the price, when the weather is not so warm it would be nice to use this facility. It is called a golf and spa resort?

Room Tip: If you want some sunshine on your balcony especially in cooler months, request a room on left side o...
See more room tips
  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Anne R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERATONFUER, Director General at Sheraton Fuerteventura Beach, Golf & Spa Resort, responded to this review, 24 January 2014
Dear clients,

Thank you for choosing our hotel for your family holiday. I’m happy that we catered for all generations and you have a nice memories. During the peak season, the lunch for Full Board guests is served at the buffet restaurant and we give the possiblity for those with Half Board to switch the dinner for the lunch. I also admit that outside the peak season, this possibility is not available.
You’ll be pleased to know that we have already received the new pillows from the Sheraton provider which are extra fluffy but still provide a good support for a comfortable sleep.
I regret that our name caused confusion but neither the green fees at the golf course nor the entrance to the Hesperides Thalasso Spa is included in the room rate (unless special packages which can be booked on our website).

Warm regards,

Juan Manuel Galán
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,087 reviews from our community

Traveller rating
    1,730
    844
    339
    103
    71
See reviews for
1,312
1,233
71
47
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (568)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
cheshire, England
Level Contributor
65 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 15 January 2014

We stayed at this hotel on a B&B basis from 5/1/14 to 12/1/14 and had a lovely stay!
We were greeted with a very warm welcome by the porters when we arrived, and were given a glass of cava in reception. The staff on the reception desk were very polite and helpful.
Our room was spacious, comfortable and very clean with soft fluffy towels in the spotless bathroom.
There was a good choice at breakfast including cava and smoked salmon and everything was of good quality. Our only disappointment was that the orange juice at breakfast was fine for the first couple of days but then the quality changed and became quite acidic. This also applied to the orange juice served in the piano bar.
The service in the bar and restaurants was generally good, but we did experience a long wait in between courses in the Asian and Tapas restaurants. This was surprising as there were only a few guests in the restaurant at the time.
We ate at the Verandah Restaurant at lunch time on a few occasions.The food was good and although some reviewers have commented about the cost, the portions were quite substantial.
One point I must make here for the management is that some of the decorative cacti on the tables in this restaurant should be removed as I accidentally caught my finger on one whilst reaching across the table, the spines were quite long and could cause injury to a small child.
We also visited the local restaurants which were a short taxi ride or a 15 minute walk from the hotel. Restaurant 15 was good, but 555 wine and tapas restaurant was excellent for food, service and ambiance.
We enjoyed the evening entertainment in the hotel, especially the singer who performed on Mondays, Wednesdays and Fridays.
The hotel seemed to cater well for families with small children. It had a themed paddling pool, kids club and playground.They also provided jars of baby food and plastic plates in the restaurant (Wish we had this when ours were young!)
Overall we had a great stay, this is the first time we have stayed at a Sheraton hotel and it will not be the last. I would definitely recommend it!
.

Room Tip: Ground floor garden room was a little chilly in January
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank where_next_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERATONFUER, Director General at Sheraton Fuerteventura Beach, Golf & Spa Resort, responded to this review, 24 January 2014
Dear guest,

Thank you for making public your positive feedback about your stay and your recommendations. I’m truly pleased to learn that you had an enjoyable holiday with us. I wish to apologize for the long wait at the à la carte restaurants. This is certainly not our usual standard and I will consult it with the F&B Manager. Thank you for letting me know.

Warm regards,


Juan Manuel Galán
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dresden, Germany
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 15 January 2014

When you spend your holidays on Fuerteventura you need a comfortable hotel with all amenities and good food and drinks as there is not much to see on the island. In a one-day tour by car or coach you have seen everything. So rent a car for a day only and take the airport shuttle bus or a taxi to and from the hotel. There is also a courtesy bus from the hotel to the golf course and shopping centre if you do not want to walk about 5-7 minutes to do your shopping.
Having read previous reviews of this hotel we were a bit cautious when we arrived but positively surprised: the parking lot is spacious and you always find a parking close to the entrance, we were friendly greeted in the lobby with a glass of cava (the Spanish sparking wine), there was no queue at reception, our bags were immediately taken care of. Our deluxe room on fourth floor was spacious with lots of storage space, a large bathroom with rainshower (it worked well) and lots of storage space as well. From the large terrace/balcony we were overlooking the garden and pools and had a nice view of the ocean (all rooms are facing the ocean, however some have a lateral view).
Buffet-style breakfast, lunch and dinner offer a wide selection of freshly prepared meals in the main restaurant, where we preferred to sit outside on the terrace and always managed to get a table (we are not Spanish!). Except for breakfast drinks are not included in full-board but the house wines are acceptable and reasonably priced at €8-10. Beginning last week of November the main restaurant was closed for lunch which was instead served a la carte in the Pool restaurant. The menue there offers a good selection of meals, I recommend the sirloin steak, for instance. Both restaurants share the biggest asset of the hotel: its very friendly, polite, quick staff. We were always impressed how hard-working the waiters/waitresses are, yet always with a smile and helpful. In fact, this compliment applies to all hotel personnel although we were mostly in touch with the restaurant staff (cooks included).
Around the pools (in late November) we never had the problem to find a quiet place, although this is a family hotel and there were many kid below school age. One pool was heated.
While we found the hotel standard to be up-to-date, well-maintained and clean we find that it is not standard to charge €8 a day for wifi in your room (there is a free internet corner in the lobby though). I understand that wifi is offered by a commercial service provider and therefore chargeable but nevertheless is this policy not standard of the industry (except in Las Vegas).
For golfers: there are two golf courses nearby, one is served by the hospitality bus and promoted by the hotel at discounted green fees for hotel guests. However, if you wish to play also at the other golf course, that one will offer you the resident's greenfee rates (equivalent to hotel discount) and at quiet times make an additional special offer to attract your business.
In summary: if you come here to relax in comfort this is the very place for you

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank hottedresden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERATONFUER, Director General at Sheraton Fuerteventura Beach, Golf & Spa Resort, responded to this review, 24 January 2014
Dear traveller,

Thank you for posting your review at Tripadvisor. I’m delighted to learn that my team provided you with the perfect service and you had a nice stay at Fuerteventura. I hope to have the opportunity to see you in the future.

Kind regards,

Juan Manuel Galán
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 13 January 2014 via mobile

My partner and I have returned from a delightful week at the Sheraton. We found the resort well equipped, the staff handled guests logistics effortlessly.

Some constructive feedback:

This hotel is great and popular with families. If you haven't got children and are wanting piece and tranquility might I suggest avoiding school holiday time.

This is a five star resort with the facilities to match. Might I recommend seeing upon check-in two bedroom options as views can vary widly from shady aspects to sun drenched balconies.

My only minor complaint was the queue for omelettes. Yes you read that correctly, a queue for Omelettes. Not what you what you expect, might I suggest the Sheraton invest in another chef and a hot plate as the Omelettes appeared a hit with the guests each morning.

As we stated on a B&B basis
we found a very handy Eurospar and a beach side restaurant a few minutes walk from the venue which served delicious hand made sandwiches, rolls and salads which made perfect lunch options at the poolside.

For dinner we revised Trip Advisor for recommendations in Caleta De Fuste. We tried Restaurant 15 which well give: 7.5 out of ten; Fusion 22 which we'll give 7.5 out of ten; but 555 wine and tapas were a solid 10 for authenticity, great food and wonderful wine by the glass.

Stayed January 2014, travelled as a couple
Helpful?
5 Thank Orkyouree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERATONFUER, Director General at Sheraton Fuerteventura Beach, Golf & Spa Resort, responded to this review, 14 January 2014
Dear client,

Thank you for taking the time to comment on your holiday impressions. I’m pleased to learn that you have spent an enjoyable time at Fuerteventura and got to know the surroundings of the hotel and the little center of Caleta de Fuste. We remain at your full disposal whenever you’ll be back at Fuerteventura.

Warm regards,

Juan Manuel Galán

Director General
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prestatyn, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 January 2014

I read all the reviews about all hotels on the island, I had been debating for two months before I actually booked it. yes there were a few planes now and again.not a problem .the food.. We'll how can you fault it ? Fabulous.. We were there on a half board basis, deluxe double sea view,room 452. Fab, the towels and bathrobes were whiter than white.maid service excellent,yes there were families there but if you wanted a couples only you should book that type of holiday, most parents did supervise their children at meal times,Some unfortunately didn't .overall I would give the whole holiday 10/10 perfect! we travelled as a couple and we will be going again next year .

Room Tip: Rooms above restaurant side prob the best if you want all day sun, rooms above spa sun till mid dayi...
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mally L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERATONFUER, Director General at Sheraton Fuerteventura Beach, Golf & Spa Resort, responded to this review, 14 January 2014
Dear Mally L,

Thank you for such a fantastic review. I’m really delighted to learn that you enjoyed your stay so much and it’ll certainly be a pleasure to have you with us again. Please do not hesitate to reach to us before, so that we can help you with whatever wishes you may have and find you a lovely room.

Warm regards,


Juan Manuel Galán
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 January 2014 via mobile

This was our fourth visit to this very attractive hotel in the quiet resort of Caleta de Fuste. The hotel was very quiet leading up to the busy period over Xmas. This suited us fine, however, we felt that the hotel was not as good as in past visits because there seemed to be fewer staff in the restaurant and the cleaners for the bedrooms.

We always look forward to the breakfasts and the chef who cooks the most marvellous omelettes, however, he was not on until our very last day - he had had annual holiday over this quiet period!

The evening were generally fine but again, the hot food was not hot and there was very little vegetable choice. Thank goodness for the microwave!

I must comment on Paul's review that too many parents allow their young children too much freedom: we are not in a nursery but a 5* restaurant. It is just not fair on couples who want to eat in peace. Children need to be taught how to behave in restaurants. I'm sure the restaurant is large enough to create an area in the evenings to accommodate couples, as is done at breakfast.

I know this sounds rather negative, but overall this is a pleasant hotel with friendly and most professional staff especially on Reception and in the restaurant.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERATONFUER, Director General at Sheraton Fuerteventura Beach, Golf & Spa Resort, responded to this review, 11 January 2014
Dear Anne C,

Thank you for your feedback and for choosing our resort for another holiday. We are happy that you enjoyed your stay although it seems that we have dissapointed you in some aspects. We adapt the staff to the hotel’s needs as the occupancy or pre-opening of the Christmas season and are sorry if you didn’t see the familiar faces you know from your previous visits.

Warm regards,

Juan Manuel Galán
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 9 January 2014

The tripadvisor reviews give a fair reflection of the hotel.
This is generally a good hotel (and I haven't found one better for a family winter break in the Canaries). Positives being:
large rooms, impresive bathrooms; nice pool area (heated pools making it great for young children); food was good (but expensive - especially if not half board), breakfast is great, kids club is OK.
things you might want to be aware of:
- in terms of evening entertainment - it is rather quite (not a problem for us) there only seems to be a kids mini discos and piano music.
- Area is quiet - but local shopping centre in walking distance. Town and harbour is 15 minute walk. As of Dec 2013 with new walkway under construction) and only a few Euros in a taxi.
Negative for me were:
- the poor response from the Manager to a querry on my bill (In my view there was a 102€ overcharge) - although I asked several times - the manager wouldn't make the time to see me and discuss (dissappointing as this was our 5th visit).
- some staff were not so polite (although most were): with spa staff and head of housekeeping letting the standards slip (nothing too bad - just a little blunt)
- Spa is beginning to look a little untidy
Overall the stay was still good value and high quality but the aspect with the manager not seeing me - means I'll (probably!) not return.

Room Tip: All the rooms are non-smoking and of the same layout/finish (not including suites of course): the an...
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank united_always_score
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERATONFUER, Director General at Sheraton Fuerteventura Beach, Golf & Spa Resort, responded to this review, 11 January 2014
Dear client,

Thank you for your review. I’m sorry if I or the rest of the Executive office seem ‘annoying’ to you, but we weren’t notified about the fact that there some ineligible charge on your bill. We do not charge our guests anything they didn’t consume and have no intention to start to do so now. Please provide me with more details about this charge of 102€ at rrpp@sheratonfuerteventura.com and I’ll investigate it. Thank you


Best regards,


Juan Manuel Galán
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Caleta de Fuste
0.6 mi away
Barcelo Fuerteventura Thalasso Spa
23.5 mi away
Gran Hotel Atlantis Bahia Real
0.6 mi away
Barcelo Castillo Royal Level
Barcelo Castillo Royal Level
#2 of 23 in Caleta de Fuste
4.5 of 5 bubbles 623 reviews
Show Prices
Show Prices
Show Prices
0.4 mi away
Hotel Elba Sara
Hotel Elba Sara
#3 of 23 in Caleta de Fuste
4.5 of 5 bubbles 3,579 reviews
0.7 mi away
Hotel Elba Palace Golf
Hotel Elba Palace Golf
#1 of 23 in Caleta de Fuste
4.5 of 5 bubbles 1,073 reviews
0.3 mi away
Geranios Suites & Spa Hotel
Geranios Suites & Spa Hotel
#7 of 23 in Caleta de Fuste
4.0 of 5 bubbles 2,386 reviews
Show Prices
Show Prices
Show Prices

Been to Sheraton Fuerteventura Beach, Golf & Spa Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sheraton Fuerteventura Beach, Golf & Spa Resort

Property: Sheraton Fuerteventura Beach, Golf & Spa Resort
Address: Avda. de las Marismas 1, 35610 Caleta de Fuste, Antigua, Fuerteventura, Spain
Phone Number:
Region: Spain > Canary Islands > Fuerteventura > Antigua > Caleta de Fuste
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Caleta de Fuste
#2 Spa Hotel in Caleta de Fuste
#3 On the Beach Hotel in Caleta de Fuste
#5 Luxury Hotel in Caleta de Fuste
Price Range (Based on Average Rates): £
Hotel Class:5 star — Sheraton Fuerteventura Beach, Golf & Spa Resort 5*
Number of rooms: 266
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Jet2Holidays , LoveHolidays, Onthebeach, Expedia, TravelUp, Priceline, Odigeo, Travel Republic (UK), Hotels.com, Ebookers, TripOnline SA, Traveltool, S.L.U., HRS, Cancelon, getaroom.com, Evoline ltd and HotelQuickly so you can book your Sheraton Fuerteventura Beach, Golf & Spa Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Fuerteventura Beach, Golf And Spa Resort
Sheraton Fuerteventura Beach, Golf Hotel Fuerteventura
Sheraton Fuerteventura Beach Hotel
Fuerteventura Sheraton
Sheraton Fuerteventura Beach, Golf & Spa Resort Caleta De Fuste

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing