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“Perfect for families”

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Sheraton Fuerteventura Beach, Golf & Spa Resort
Ranked #5 of 23 Hotels in Caleta de Fuste
Level 4 Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Perfect for families”
Reviewed 4 August 2014 via mobile

Our room was really generously sized, pristine and the bath/wet room was lovely. We had a warm welcome from staff with a complimentary drink and chocolate strawberries sent to our room. We got everything we would expect of a 4, rather than 5 star hotel, as other reviewers have commented. The breakfast buffet was superb. The hotel is massive & much more suited to families especially with young children which it attracts. It's not ideal for couples as there is little by way of entertainment & lots of kids. By 11am all sun loungers were claimed by the towel method (!) but often remained unused, sometimes all day. This should be discouraged at the least. Wifi is awful (even when we paid for it) and dear. We ate in tripadvisor recommended local restaurants and did really enjoy our stay there. I probably wouldn't return to that part of Fuerteventura again as there's really nothing to it though.

Stayed April 2014
Helpful?
1 Thank Jenny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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  • Sleep Quality
  • Location
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (593)
Date | Rating
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English first
London, England, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 1 August 2014

Located in a nice area of Fuerteventura, after arriving late and just in time to catch the evening buffet was sent back to my room to put some trouser on like a naughty school boy(which is a joke as I was wearing smart shorts & and a shirt, and it not like it was a posh 5 star restaurant any way) food was not of a very good standard, same food moved around every night with chipped plates and bowls in the restaurant, bad internet, very bad choice of English TV , had a whole week of French news in English & Chinese history channel , no on demand, very tatty mini golf area, tatty bathroom, looking quiet tired in lots of parts around the hotel, poor service at the pool side, and get charged €8 for a large orange juice, is quicker to walk down the road to the supermarket and you can by buy a 6 pack of orange juice for €1.20, good spot and hotel looks nice, but need some attention and service need to be upped massively not what I expected from a 5 star Sheraton hotel.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
3 Thank Paul M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SHERATONFUER, General Manager at Sheraton Fuerteventura Beach, Golf & Spa Resort, responded to this review, 5 August 2014
Dear guest,

Thank you for sharing your experience at Tripadvisor. I’m sorry to learn that your holiday with us ticked so many negative boxes. We take note of your constructive points to improve our facilities and I can assure you that this is something we are constantly working on.
From the 60 TV channels, there are 7 in English and the rest is in German, French, Italian, Russian, Spanish, etc. to cover all our clients’ needs.
The freshly squeezed orange juice is certainly more expensive that a normal one, which we offer for 3,50€. There are other soft drinks you can choose from.
With regard to the long trousers policy, there was no intention from our part to offend you. This is the reason, why the dress code is mentioned on our website, on the travel agent fact sheets, in-house information posters and check-in leaflets. We have never doubted that you were looking smart but you certainly understand that we are no fashion policy to judge which short trousers are smart and which are not. To unify the criteria and standard, we have established that only long trousers are permitted for gentlement at dinner. However if you do not wish to change, you can have dinner at the terrace of our a la carte restaurant where this dress code is more flexible.

Best regards,

Fernando Molero
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 August 2014 via mobile

What a fantastic hotel, was up graded to the sherston as ours was fully booked we was not disappointed. They made our stay with then fantastic. We certainly will be coming back next year to the sherston, tryed to book with you for the end of September for 7 nights with our granddaughter as she never came, but tour reps said you were all booked up. :( Rooms, food, pool and entertainment were also fantastic. Thank you for making my 50th birthday one never to forget. Xxx :)

Stayed July 2014, travelled with family
Helpful?
2 Thank Jane B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Warwick, United Kingdom
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 30 July 2014

Great hotel and I consider myself quite fussy. Ugly façade but very nice and spotlessly clean inside and around pools. Rooms are spacious, most overlook sea. For good view you need 3rd or 4th floor. Food delicious, very varied and to satisfy most guests. Didn't like fact drinks such as mineral water weren't included in full board. Staff very helpful and friendly. I actually miss them! Lifeguard by pool (the lady) was fantastic. Beach behind hotel was spotless with golden sound and loungers to hire. All very conducive to excellent break. You need to hire car, though. Hotel not situated to anything vaguely historic or pretty. You can do the excursions by coach etc or by local bus but best to hire car. Driving didn't look too arduous. Flight path above: no big deal. Actually a point of interest and no planes after tea-time. Def won't disturb!

Room Tip: don't go for corner rooms-too windy. Aim for higher floors unless have young children
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  • Stayed July 2014, travelled with family
    • Rooms
    • Service
Helpful?
2 Thank jeg142014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Limerick, Ireland
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 30 July 2014

Arrived at the hotel and were made very welcome. Totally child friendly and really comfortable rooms. Staff are really friendly and always offer assistance. Hotel restaurants are lovely and offer a range of foods. The spa is lovely and the staff are really professional and offer a huge range of products with discounts available so be sure to ask.
Pools are amazing and really safe and beautifully kept. The grounds are immaculate and with the beach so close, the clear, safe waters of the lagoon make for a lovely swim.
The bars are child friendly but if you want to enjoy a quiet drink there are a number of things for the kids to do in the evening including movies and discos.
I would recommend this hotel for a really relaxing family holiday. There are shops within walking distance and the town is within walking distance but taxis are really cheap.
There are lovely day trips available with coaches provided if you want to explore but if you want to just sit by the pool and watch the kids there is eveything you need in the hotel.
This was our first experience of the canary islands and we loved it.
The hotel isn't what i would call 5 star and some of the amenities could benefit from a little tlc.
e.g. The mini golf course was very worn and not really playable. There is so much more to do though...

Room Tip: We stayed on the ground floor close to the pool but there was no noise in the evening.
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Sian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 July 2014

This is a lovely hotel for families. I stayed for a week with my 19yr old son in July.
Had read reviews before travelling so emailed hotel to request room on high floor. We had a lovely room on 4th floor with lovely sea view. Spotlessly clean with the most comfortable bed I've ever slept in!
I had mentioned that I had just celebrated a big birthday & we had a bottle of Cava & a huge slice of tiramisu delivered to our room on first evening which was lovely!
Cannot fault hotel or area in general. Staff very friendly & helpful. Buffet restaurant a bit of a gamble depending on what time you went, could be relaxed or you could be struggling to find a table, but on the whole very good.
No problem with sun beds & pools very nice. Lovely to be right on the beach too.
Would recommend hotel to my fussiest friends and would definitely stay again.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hint64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 6 Contributor
88 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 29 July 2014 via mobile

Nice hotel, good staff but definitely not 5 star. Maybe when it was first opened. Food was okish but got sick of it by night 3! All very same old same old, even though different theme each night. Avoid half board as restaurants out in the town are lovely and very good value.
Our room was substandard when it comes to the standard of cleanliness... Half used sweetener left from past guest. Towels taken midweek and not replaced. Patio door dirty all week.
Bedroom needed some maintenance too.. Balcony light never worked, toilet paper holder hanging on by tread, wardrobe door broken so would never fully shut, Tv channels were fuzzy and unwatchable.
Pool area was good, some new tiles needed in places.
Very over priced drinks at pool bar!!!
But lovely area and with a bit of TLC the hotel could be fantastic

Stayed July 2014
Helpful?
1 Thank Terri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Fuerteventura Beach, Golf & Spa Resort

Property: Sheraton Fuerteventura Beach, Golf & Spa Resort
Address: Avda. de las Marismas 1, 35610 Caleta de Fuste, Antigua, Fuerteventura, Spain
Phone Number:
Region: Spain > Canary Islands > Fuerteventura > Antigua > Caleta de Fuste
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Caleta de Fuste
#2 Spa Hotel in Caleta de Fuste
#3 On the Beach Hotel in Caleta de Fuste
#5 Luxury Hotel in Caleta de Fuste
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sheraton Fuerteventura Beach, Golf & Spa Resort 5*
Number of rooms: 266
Reservation Options:
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Also Known As:
Sheraton Fuerteventura Beach, Golf Hotel Fuerteventura
Sheraton Fuerteventura Beach, Golf And Spa Resort
Sheraton Fuerteventura Beach Hotel
Fuerteventura Sheraton
Sheraton Fuerteventura Beach, Golf & Spa Resort Caleta De Fuste

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