From the moment we were greeted by Yves on reception, and Aggi the Restaurant Maitre D', we thought the staff at this hotel were as good as we have seen at any loaction.
We are reasonably well travelled, including Hyatt Regency, InterContinental & Crowne Plaza. We expected the Shetaton to be of a similar standard to Crowne Plaza or a Good Quality, European Holiday Inn, but we found some differences. We have listed the things that we think the hotel does well & a very few areas, we think they can do better.
Firstly, we were greeted in arrival with a welcome glass of Chapaigne, and during the check in poroceedure, I explained that as my wife like the sun & I don't we would prefer a room which allowed us the maximum sun time on the balcony. Yves to the time to expalin the path of the sun & booked us in a top floor room with maximum sunlight.
The room was good, although as with all beach resort rooms, the tiled floors allowed noise to travel.
Housekeeping was inconspicuous and thorough.
We were staying on a half bpoard package and found that eating twice a day, with such a large bufet selection was more than enough.
The real delight of this hotel are the resaurant staff. The Maitre D, Aggi is fluent in 6 languages and always manages to greet you in your own. He has the rare knack of being friendly, without overdoing it. He is well supported by a host of multi lingual and helpfull colleagues, all who have the same ability to make you feel welcome.
9/10 times we were offered coffee or wine, within 2 minutes of being seated. We stayed during a UK half term break and found that the buffet changed subtily to accomaodate children. Once the half term was over, the menu reverted to a balance in favour of adult tastes. The meat and fish selection was cooked whilst you wait, and the chef always remembered that my wife likes thing well cooked. Plates are cleared quickly and waiting staff have that magical ability to be descreet, but attentive.
We tried the Asian Themed Wok & Zen Restaurant one night, but as with other reviewers, found it good, but over-priced.
The pool at the hotel is good, with waiter bar service available, but not always easy to attract the attention of. Also, despite the obvious reason for the no glass policy, there's something un-sattisfying about dring €8.50 Cocktails out of plastic beakers.
The hotel is isolated, but when we ventured to nearby resorts, we found enough British Themed pubs, to make us appreciate the isolation.
I am a keen armchair sports fan and found the TV selection to be lacking, although the is a single British Cafe in a nearby shopping centre, which has Sky Sports on at request.
The shoping centre is perfectly located about 200 - 300 yards away and has a nice selection of a supermarket, and boutiques, pluse 2-3 Spanish Cafe Bars, a single UK Cafe Bar and a Burger King.
All in all, we would absolutley recomend this hotel, because of the staff & views.
On the flight out, I read a quote from Nelson Mandella, which said, "People may not remeber what you did, or what you said, but they will always remember the way you made them feel"
Aggi and his colleagues at the Sheraton, made us feel Welcome, special, important, relaxed, & cherished.
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- Also Known As:
- Sheraton Fuerteventura Beach, Golf Hotel Fuerteventura
- Sheraton Fuerteventura Beach, Golf And Spa Resort
- Sheraton Fuerteventura Beach Hotel
- Fuerteventura Sheraton
- Sheraton Fuerteventura Beach, Golf & Spa Resort Caleta De Fuste