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Apartamentos Roc Lago Park
Ranked #9 of 11 Hotels in Cala'n Bosch
Reviewed 24 June 2014

Just returned from 10 night stay at roc lago. These apartments look gorgeous from outside grounds very well kept. Check in very slow but polite staff. Rooms very very basic and this was the superior renovated room. Very dissapointing.

Toilet repeatedly kept breaking down after reporting this several time hubby sorted this himself. In 10 nights we were there maid service very limited.

Childrens club - didnt appear to be one??

Aquapark good day out went a couple times.

Pool area very slippy and never saw pool cleaned once this is probably the reason my daughter ended up really poorly and had to be admitted to their local hospital. Cant complain on the treatment she received this was perfect better than hospitals at home.


Location very good. 2nd time in cala n bosch would return to resort but would aviod these apartments.

  • Stayed: June 2014
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1  Thank cleugh78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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330 - 336 of 755 reviews

Reviewed 19 June 2014 via mobile

Never again will we be returning to this hotel! Was our fourth time back and every time we have said each time we go back it's gone more down hill. The apartment was very bog standard with nothing suitable for a self catering apartment ie- no bowls, chopping boards, bread knifes, saucepans, oven etc. Constant problems daily, with rude staff who laughed at you when trying to make a complaint, no life guard on pool, broken tiles in baby pool. Entertainment was rubbish. Made many complaints at the desk, wrote email once home and was basically told there were not complaints like ours before we arrived or since we left so must not have been as bad as we had said and that staff laughing at us must have been a mis-understanding on our behalf!! Customer service was terrible. Never again will me and my family be returning to this run down hotel. We will how ever be returning to the area as that was fab and the restaurant staff went out of there way to make you feel happy and welcomed.

  • Stayed: May 2014
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5  Thank Stef T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014 via mobile

We stayed for week at may half term in a two bed apartment overlooking the pool and harbour...views were lovely to harbour. Rooms were cleaned every day and towels change nearly every day.apartment was comfortable for 2 adults an 11 and 8 yr old basic but everything you needed. The location of these apartments is fabulous and the resort is really pretty and friendly great food great place great time! Have just booked to return in september

Stayed: May 2014, travelled with family
8  Thank Simon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 June 2014 via mobile

The complex is nice. With some great views.. If you upgrade to sea views when you get there. Ours was dark and dingy and looked onto the road.... Which you have to ask for!! The rooms them selves are ok but for self catering apartments they are whoafully under equipped.. No lock on the bathroom door. Only two cups and two.glasses in the room.. We had to aquire some more from the bar. There was no chopping board or knives. We had to fix the frying pan before we used it. The fridge had all the shelves removed including from the door.

Worst of all was the patio. Only way to describe it is as dangerous. It was covered in moss and algae..it was so slippy when it get wet even the maintainance man was slipping when he cleaned...after arguing with the manager to get thus done.

Pool is great..lots of activities for the kids... Great coffee from the Bar. Good beach 5min walk from the hotel.. Excellent food available from the many restaurants on the harbour

Stayed: June 2014, travelled with family
4  Thank Nicholas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 May 2014

We stayed here from 17th -24th May 2014. I was a bit dubious after reading some of the reviews but I had nothing to worry about. Reception staff were very friendly and took all of 5 mins to check in. We were in a 1 bedroom superior (room was 3040), rooms are small but did for myself, my partner and our 2 year old. It was clean but a little cold, once we figured out how to turn off the air con in the bedroom, and put the fleece blankets on the bed (from the wardrobe) it was better. Maid came everyday, cleaned, made the beds and changed the towel daily. I saw a few ants on the balcony but they were never a problem.

We went self catering so can't comment on the food. We prefer to eat out. The med bar is good for snacks and is just underneath the apartments and Chaplins sell British food at good prices so we had lunch at either of those. For dinner I liked Piccolo's and La Fontana, Toro Negro was overpriced and the food wasn't great.

As we were at the beginning of the season the complex was very quiet (more people started arriving nearer the end of our stay) so there was no entertainment until the end of our stay. The pool was clean but OMG was it flippin' cold, things still haven't unshrivelled yet!! Had a fight with my son to get him out as he was shaking so bad with the cold but didn't want to leave the pool. The beach is only about 5-10 min walk away.

I would definitely go back but when my son is a little bit older as I found there wasn't much to do with him. There is a complex and the bottom of the marina (next to Fiesta) that has a pool, slides, fairground rides etc but it hadn't opened yet so have no idea what it was like.

We were with Jet2 and were supposed to have unlimited access to the Aquarock Waterpark but as our rep never came to the resort (we met her at the airport when trying to find our transfer and she gave us our welcome pack as she wasn't going to be in the resort the next day) we went on our last day and paid for the pleasure. More like ripped off!! It is open 10.30-6 and costs 30 euros for all day or 23 euros for a half day, so after paying 46 euros (as under 3's go free) you get charged 3 euros if you use a sun lounger. There is only a small patch of grass at the back that people were sitting on, other than that it is one of the 200 sunloungers. The Waterpark is quite small, one normal pool with Jacuzzi, one wave pool and a kids pool with 3 chutes. There are also 4 big chutes at the back.

Check the other place first (when it's open), it may be better value for money.

The resort is a lovely place, the people were friendly and all the waiting staff were great with my son, taking time to talk to him and playing with him. Katarzyna in La Fontana even fed him his vegetables everytime she past our table, it's the first time he ever cleared his plate lol.

  • Stayed: May 2014, travelled with family
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3  Thank gm0626
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2014

While walking around Menorca in 9 days, we stayed at different places every night. This one was the worst experience we had.
We had booked the cheapest option, which was an apartment on the other side of the street. First one they gave us had: a toilet that didn't flush, very smelly drains and no filter on the tap, so dirt would come out when taking water. We asked for another apartment, which had a newer kitchen and functioning toilet, but the bedroom really smelled humid. After searching for a long time, we determined that it were probably the bed covers that smelled really bad.
After talking with reception, we ended up deciding to stay in that one, but it was definitely not a health sleep, my PJs were damp from the humidity in the room when I woke up in the morning.
What bothered me most is that the excuse for such a lack of standard quality, was that they had just opened for the season.
Wouldn't recommend staying here.

  • Stayed: May 2014, travelled with friends
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4  Thank SIrLancelotBCN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 May 2014

We have just returned from a relaxing 10 days spent at the Roc Lago Park, the complex was very clean and in a very good area, we had a two bedroom apartment on self catering basis over looking the marina and the view was spectacular. The apartments were clean and basis but they had every thing you needed for self catering and I would recommend this resort to anyone.

Room Tip: rooms overlooking the marina
  • Stayed: May 2014, travelled with friends
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3  Thank sallyg1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Apartamentos Roc Lago Park

Address: Calle Alisos s/n, 07760 Cala'n Bosch, Menorca, Spain
Region: Spain > Balearic Islands > Menorca > Cala'n Bosch
Amenities:
Bar / Lounge Free Breakfast Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #9 of 11 Hotels in Cala'n Bosch
Price Range: £34 - £164 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Apartamentos Roc Lago Park 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Apartamentos Roc Lago Park Hotel Cala`n Bosch
Apartamentos Roc Lago Park Ciudadela
Roc Lago Park
Apartamentos Roc Lago Park Spain/Menorca

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