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“Great location, nice clean hotel only a few small areas for improvement”

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La Mer Deluxe Hotel & Spa
Ranked #12 of 75 Hotels in Kamari
Certificate of Excellence
Berks
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Great location, nice clean hotel only a few small areas for improvement”
Reviewed 27 September 2011

My boyfreind and I stayed at La Mer for one week in September 2011. Overall we had a good experience at La Mer and would recommend it to friends and family visiting Santorini. The location of the hotel was fantastic. 2 minute walk from the beach but no noise at all from the main promenade. Although the hotel pools areas were nice, we went to the beach everyday as it was more entertaining for people watching and it was nice to see the sea. The hotel was upmarket, very clean and generally well maintained. Staff were pleasant and helpful. The design of the hotel was nice with tasteful decor. Both my boyfriend and I do alot of travel with work we would rate this hotel as a good 4 star not five star.

The only real dissapointment was the breakfast. Breakfast was served until 11am which when you are on holiday is very socialble. Although there was a good selection of food, if you arrived after 9.30 there would be no hot food left and and you would find yourself with only scraps if you wanted anything hot and limited items from the cold sections. They really need to replenish the breakfast for the second breakfast sitting. Given we paid 5 star prices this wasnt good.

We had a small leak in our bathroom, we did report this but he never quite got fixed. But to be be honest this had very little impact to us.

We were in room B9. Although i didnt notice it, my boyfriend was sometimes woken when they started the aircon in the downstairs bar in the mornings. Agaiin minor and didnt really spoil our stay.

So overall good stay, nice hotel - but be prepared to get to breakfast early!

Room Tip: Chose an upperfloor room as they are not over looked by people in the pool areas, also quieter.
See more room tips
  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank GezBerks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (53)
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English first
Shrewsbury, Massachusetts
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 September 2011

Overall we were very pleased with our stay at La Mer. However, after our stay in Oia, the service could not live up. We had requested an additional night due to a hurricane at home that caused us to push our trip back a day and through email I was confirmed for 1 more night in the same room. When we went to arrange our transfer 24 hours before leaving, we were informed that they had us scheduled to leave that day and had no note of our additional day. After printing the email confirmation, the woman at the desk said that she was the one who confirmed us but that someone never entered it into the system... She asked that we switch rooms as another couple was supposed to be in the honeymoon suite that night, but we refused. No problems after that, but there should not have been confusion. Two other small complaints we had were that there was no clock at all in the room and when we asked for one, they did not know what we were talking about. Also, the light from the air conditioner was very bright at night and made it difficult to sleep. Other than those minor inconveniences, we had a great time at La Mer. The rooms and facilities were beautiful. The honeymoon suite had the best Jacuzzi I've ever been in. The staff at the pool was attentive and constantly bringing us water. We were starving late one night and even though the kitchen was closed, the bartender made us a grilled ham and cheese which was so appreciated. The cleaning staff was very friendly and I've never seen anyone work so hard. They were literally running from room to room at times. We never ate at the restaurant other than breakfast, but the breakfast buffet was very good. The location to the beach was perfect and we enjoyed walking along the boardwalk every night. We went to Kamari at the end of September when the night clubs were closed, but there were plenty of bars with live music and a laid back vibe which is what we were looking for.

Room Tip: We stayed in the Honeymoon suite with a wonderful jacuzzi
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  • Stayed September 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Kristin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North of England
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 September 2011

Stayed here from 30th August till Tuesday just gone, we were in Kamari for a family wedding, never been to Greece before.
On arriving at the hotel we were informed by a very friendly receptionist that we had been upgraded, we were given a welcome pack and she took us for a tour of the hotel. There are 2 main pools outside plus a small childrens pool and jaccuzzi, on the roof there are double sunloungers around a water feature. Downstairs there is a further pool, jaccuzzi, sauna, steam room plus a spa where you can book treatments.
After the tour we were shown our room a spacious light airy and clean room with a circular bed, separate room with flat screen and sofa bed and a bathroom with a whirlpoolbath.
We were just unpacking when we were brought a complimentary basket of fruit and a bottle of red.
The attention to detail on the service front is what most delighted us, there is always a member of staff to bring you fresh complimentary water while you sunbathe, anytime I started to move the parasol someone appeared out of nowhere to do it for me.
Breakfast is buffet but not in the normal sense of the word, there are lots of waiting staff bring you tea, coffee, fresh juice etc and the layout is set in such a way that even when it's busy you always felt relaxed and never seemed to be a queue for the food.
Another thing we noticed was how hard the staff work, George the owner was present at breakfast everyday, shaking hands and talking to all his guests letting then know if there was anything he could do for them and he was often around to welcome us when we returned from a night out.
There is free WiFi throughout which I used daily and never experienced a connection problem. On our first night I requested a further 20 coathangers which were brought within 10 minutes. When I requested a taxi to return us to the airport the receptionist organized a free bus transfer.
Overall this is one of the best hotels we have ever stayed at, so relaxing, peaceful and we certainly didn't want to leave.
If we ever return to Santorini I wouldn't even bother looking anywhere else I would only book La Mer. Thank you for an amazing holiday xx

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MrsDF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ekaterinburg, Russia
Level Contributor
28 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 6 September 2011

We stayed at "Deluxe Double Room with Jacuzzi". It was so tiny we could not believe that there was not mistake and we got the same room we booked! We were there for 3 days but our room was cleaned the only once (after a few calls to do it). Outdoor jacuzzi was not secluded so we did not use it.. Room service is not provided after 10 P.M. Poor menu. Only local drinks. The hotel staff did not know what the word "champagne" means)) Spa was another bad experience for my wife. It seemed they do not have a permanent staff for spa treatments... Somebody comes from somewere if you book it before.. My wife told me she never saw such a awkward cosmetologist.

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank Alexander_Troshkin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
milano
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 September 2011

I spend my summer holiday there with my boyfriend.
We booked at LA MER DELUXE as we found a good offer on the web and positive comments on tripadvisors.
Since the very first moment we arrived at the hotel, we had a warm welcome and beautiful surprises:
- First of all unexpected room upgrade!!
- Information and every kind of assistance we needed... booking resturants, taxi, transfer, early breakfast, ecc.

The hotel is very new and provided of every confort (spa, several swimmingpools, beautycare...)
The staff is simply amazing. First of all George (the managing director), always sparkling and nice with all the guests. The ladies who work there are all very good peaple, funny and avaliable to assist you.

Kamari is not my preferd zone, too much commercial and turistic area, but LA MER DELUXE HOTEL MADE THE DIFFERENCE IN OUR STAY IN SANTORINI.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank amoreeliberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
Reviewed 30 August 2011

During our Holiday, we stayed at two different hotels in Santorini, in an effort to experience different parts of the island. Both were excellent choices. La Mer is the best hotel in Kamari. It has a great included breakfast, exceptional staff, beautiful rooms, great bar, gorgeous spa and 2 swimming pools. Highly recommend the stay. The two day receptionists are wonderful, and George (the Host) is a legend.

  • Stayed August 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Carla B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 25 August 2011

We stayed here, 2 adults and one child for a week and were very impressed. There is a lot of staff to take care of your every whim and 3 pools to choose from. The complex is tastefully done in the style of small Greek villas. The rooms are cleaned meticulously and towels and bedding change twice daily - the breakfast was a magnificent spread and staff friendly. We has a huge round bed in the main room!

The only gripe we has was that our son was in the adjoining room/tv room in a sofa bed but there were no curtains and the flood lights shone in and disturbed his sleep - the staff were more than helpful though and fixed this by hanging up a duvet cover in the window.

We liked the gym and games facilities in the cool underground section - they had billiards, table tennis and table football.

The constant playing of the same crap cover songs CD annoyed us buy that was the only thing.

The restaurant and bar were overpriced and we preferred to take our lunch and dinner along the waterfront, about 100 meters away.

Santorini is a beautiful island and the hotel is great - question is now " Can we beat this holiday?".

Room Tip: Book early
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  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Richard M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about La Mer Deluxe Hotel & Spa

Property: La Mer Deluxe Hotel & Spa
Address: Kamari 847 00, Greece (Formerly La Mer Deluxe Hotel, Spa Resort & Conference Center)
Region: Greece > South Aegean > Cyclades > Santorini > Kamari
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Kamari
#3 Spa Hotel in Kamari
#4 On the Beach Hotel in Kamari
#7 Luxury Hotel in Kamari
#9 Romantic Hotel in Kamari
#30 Family Hotel in Kamari
Price Range (Based on Average Rates): ££
Hotel Class:5 star — La Mer Deluxe Hotel & Spa 5*
Number of rooms: 45
Reservation Options:
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Also Known As:
La Mer Deluxe Hotel, Spa Resort And Conference Center
La Mer Deluxe Hotel, Spa Hotel Kamari
La Mer Deluxe Hotel & Spa Santorini/Kamari

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