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samanthanolan1
Leeds, United Kingdom

Samantha And Michael Nolan

Review of
5.0 of 5 bubblesReviewed 23 Oct 2020via mobile
Fabulous hotel with amazing staff. Nothing was too much trouble. I would personally like to say a massive thank you to Michael the sales manager for all his help and service above and beyond. He went out of his way to source me a Fitbit charger, he was absolutely amazing saving me from looking all over the island for one. He also sourced me a fabulous local hair salon and booked all my appointments. I can’t thank him enough. Michael apologies this is slightly delayed but thanks again and we will return. Really clean apartment, lovely sun beds and excellent location.
Trip type: Travelled with friends
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All reviews main pool golf buggy infinity pool the hotel manager mini bar beautiful hotel our honeymoon an upgrade hotel facilities half board bars and restaurants plenty of sunbeds fresh towels beach front few minutes walk the bus superior room
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Reviewed 23 October 2020

Just returned from a fantastic week at Kastelli resort.
We arrived on the 10th October and unfortunately our room was not available (through no fault of Kastelli - we had booked through Voyage Prive, they had cancelled our booking even though they were paid in full).
Antonis the general manager said not to worry and put us up for the night in a suite and we can resolve with Voyage Prive the following morning. This was resolved and Antonis graciously let us keep the suite for the week we were there.

Food was brilliant, the staff at the bar & restaurant were great and very accommodating.

Room was fantastic and extremely clean - we will be visiting again. Thank you to the whole team who looked after us for the week we were there.

Date of stay: October 2020
    • Sleep Quality
    • Rooms
    • Service
1  Thank R8038WWjoshc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 30 September 2020 via mobile

This is a smart hotel which has everything you need. Spacious rooms with decent air con, 3-4 different pools which makes lounging by pool accessible for all and helpful staff. We were lucky enough to get upgraded to room with semi-private pool which was so nice.

We ate at the restaurant twice, both nights were very different. First night wasn’t great, with huge portions. Second night was much better though! The location of the hotel is also perfect; off the busy strip but only 3 mins walk to the beach. Would definitely recommend.

Date of stay: September 2020
Trip type: Travelled as a couple
Thank 63josied
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 September 2020

We stayed 3 days in this hotel it was to short!

All the staff was exceptionnel, very kind, everytime smiling, they were available at any moment even when I left without my passports and I realized that I had forgotten them in the safe box once at the port 15 minutes before boarding the manager of the hotel brought them to us himself by motorbike to the port on time! They were incredibly kind! I will never forget this gesture that went out of the context of his work!

I haven't thanked you enough so if you see this message thank you very much!!

Don’t not hesitate to go in this wonderful hotel very calm with an incredible staff!

Room 114

Date of stay: September 2020
Trip type: Travelled as a couple
2  Thank siwarg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 September 2020

We have just returned from the beautiful Santorini Kastelli Resort hotel and only wish we could have stayed longer. This hotel is outstanding in every way possible and has a wonderful and heavenly feel about it. From the minute you arrive at the gate the staff are at hand and make you feel very special. All the staff are exceptional, always ready to help with a smile. They just cannot do enough to help you!

We especially want to thank Adonis and Michael who went above and beyond to help us and made our stay possible. Unfortunately we had been told by our travel agent 24 hours before our stay, that the hotel was closed and that we would have to stay elsewhere. This was totally untrue and we later found out that our travel agent had actually cancelled our booking with the hotel a month before. Adonis and Michael were fantastic and worked tirelessly to find room for us at really short notice, for which we are extremely grateful.

Staying at the Santorini Kastelli Resort was wonderful! The whole experience was amazing! Our room was a double delux and looked out onto one of the jacuzzi pools. The whole hotel is spotlessly clean, the rooms are cleaned everyday and there are plenty of clean, freshly laundered pool towels around every pool area. The breakfast was delicious and plentiful with lots of variety and the soft music in the background made for a relaxing and peaceful atmosphere. The bougainvillea and the gardens are beautiful and the whole hotel has such a relaxing vibe. It was so lovely to lay by the pool at the front of the hotel and just listen to the birds chattering and singing.

The hotel is perfectly situated and is only 2 minutes walk to the Kamari Beach where there are lots of lovely restaurants serving delicious food. We enjoyed eating at many of these restaurants but found the Vinsanto Restaurant to be absolutely outstanding! The staff were delightful and so friendly and the food was delicious and really top class. We ate there many times and will definitely be going back in the future. Exceptional!

We also went on a catamaran trip around Santorini, for my partner’s birthday, which was brilliant fun! We spent a glorious 5 hours sailing, sunbathing, swimming and the crew cooked us the most delicious meal. It was the highlight of our holiday and a great way to see beautiful Santorini.

Santorini Kastelli Resort is such a fabulous hotel with such attentive, caring staff. Everything about this place is perfection and we feel we have found a hidden gem. It exceeded our expectations without a doubt and we cannot wait to return. We have always loved Greece and the beautiful nature of the Greek people and we have travelled to many parts of Greece and it’s islands. This place has such soul, we adored it and we cannot wait to return.

A massive ‘thank you’ to Adonis, Michael and your wonderful staff. We can’t thank you enough for your warmth, hospitality and for all your hard work in giving us the most wonderful holiday in these troubled times.

Date of stay: September 2020
    • Value
    • Rooms
    • Service
2  Thank yvetteharris
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 September 2020 via mobile

In my mind Santorini Kastelli Resort and the outstanding team of staff deserve to be No.1, having stayed at a few similar style properties in Kamari, I feel it is the best by far and with everything going on at the moment with Covid, it was exactly what we had in mind for our holiday of 2020. From the moment we arrived we were put at ease and every member of the team that we met during our stay were consistently courteous, highly professional, warm and friendly, no matter what time of day or night. This to us really made all the difference.They seem to have adjusted to the new norms of the business with great ease which in turn made us feel very safe and comfortable. The property itself is so beautiful, it's like a little village in it's own right and the location is ideal, I love the quietness of the area and the privacy from not being directly on the promenade. This holiday was a real escape from reality and that is thanks to Kastelli Resort & Team for looking after us so well.

Date of stay: September 2020
Trip type: Travelled as a couple
1  Thank IrelandLucy
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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