The hotel itself is lovely - great location, nice pool, very clean. However our experience there was severely marred by the unpleasant and rude behavior of the manager. For the vast majority of our stay the reception desk was unmanned, the restaurant staff unable/ unwilling to assist us and we had a couple of lengthy waits before anyone appeared to help us (eg: a 25min wait before anyone was around for us to check in)
On our last day, trying to arrange transport to Athenios port, we were met by some of the most unprofessional,agressive behavior I have encountered. The manager repeatedly shouted at us, was rude,argumentative and impatient. The issue was apparently the difficulty in getting a taxi to the port on a Saturday.
We decided that it would be best to remove our selves from the situation so we walked to the main street and were able to catch a cab in about 8 minutes. I would like to point out that we were calm, non confrontational and grateful (initially at least) for the managers help. Quite what warranted this behaviour I do no know, hopefully he was just having a bad day but nonetheless no guest should be spoken to in this way. I would like to also mention that all the other staff, especially the cleaners were delightful.
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- Also Known As:
- Enjoy Villas Hotel Kamari
- Enjoy Villas Santorini/Kamari