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“My dream place”

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Louis Zante Beach Hotel
Ranked #1 of 77 Hotels in Laganas
Certificate of Excellence
Bristol, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“My dream place”
5 of 5 bubbles Reviewed 7 August 2014 via mobile

Before this review starts I would just like to point out I got married here August 29th 2013. The wedding was perfect and will review it a bit later on and just wanted to say this hasnt made my review biast as its completely honestly my dream holiday.


Right myself, husband, son, parents, brother and his partner arrived on the 20th august 2013. After a quick transfer via coach we arrived at the hotel with a friendly greeting and fast check in. We were all assigned rooms in the main building so we went up to our rooms. We were disappointed with the rooms especially ours as it felt cramped for 3 of us to be in and I didnt think much of the view from the balcony which was a roof and tiny bit of greenery we did contemplate that because of arriving late at night things always looked worse but we were all on the same page with all 3 rooms so we did complain to reception who were extremely appoligitic and polite. They explained at the moment they are nearly full and only had 2 other rooms available in a block further in the complex being gracious I let my parents have one and my brother and his girlfriend the other. The receptionist then went on to say she will arrange for me to mewt rhe head of accommodation the following day to discuss getting me moved, happily we agreed and appreciated their efforts to resolve the situation with no fuss. After moving the rest of our party we all had a little walk and were told despite missing the evening meal there is a buffet every night in the lounge area if we felt hungry. The main bar had a huge variety of drinks for all inclusive guests including a huge cocktail list that we made
our way through a common fave being the zante special. The bar staff were all lovely and the wait to be served was never long. One english faviourt cocktail that was not on the menu was sex on the beach, we told the bar staff what was in it and they had no problems making it for us and within a few days of our holiday it had become popular and added to the menu. Inside the main lounge was a cool spacious and quite luxurious seating area with a row of computers that you could put a euro in and use for half an hour which we did to skype our friends on our wedding night that couldn't make it. *tip there is also a couple of massage chairs which are incredible and a must try* outside the lounge is a terrace with more seating over looking the surroundings all very very nice. Next day we went down to the pool and laid out some towels on a row of sunbeds the pool is basic shape bit the water becomes lovely as early as 11am in august. There is also a small square pool for babies and a bar with a self serve ice cream station. The staff are attentive here and do the job well as it was never untidy and the bar is manned at all times with a manager stepping in to help of it gets busy. Around this area you can also find the gym, hair salon and a games room with also toilets. *tip on the games room is the entertainments team room which is full of lilos, arm bands, snorkels etc all od which you can borrow for free you just have to bring them back after use* the main restaurant that serves
3 meals a day in a buffet help yourself form, was fantastic huge selection of everything at breakfast hours they have a delicious omelette station as well as pancakes and waffles that are manned and made to order by chefs inside you will find everything from fruit to cooked. Lunch you have the option to go down to the beach restaurant which again was buffet and had delicious salads, pasta, pizza and bbq on every day. The only down side aboht this lovely lunch hut was the amount of wasps around but it was such nice food that we ate here every day for lunch. Dinner time consisted of different theme nights again all delicious and there was always a kids area that everything kids love on it my son at the time was 18 months old and
quite fussy but he found something every meal time. The waiting staff who cleared plates etc for you were fantastically friendly and a couple of them got to know my son and made auch a fuss of him whenever they could he became fond of one girl working there and always had a huge smile for her. The staff always said hello and had a little chat with you which is such a nice touch. Back on to the room fiasco we met with the lady in charge and she asked what did we want in way of apology and as it was our wedding too would we like a sea view room or anything, we had a think and said that anything slightly bigger for our son would be nice and sure enough she found us by the pool later that day with keys to a new room and took us to see it. It was on the ground floor of a block facing the pool and right
next to the terrace. As soon as she opened the door we
were impressed although no different in interior it had a seperate living room plus rather than a balcony we had our own personal terrace complete with sun beds and a table with chairs and umbrella. We thanked her great fully and immediately moved our bags over and showed it off to our family.
It became perfect through out our holiday as our son had afternoon naps in his travel cot in the cool of the room while we enjoyed bathing on our terrace. Insode the hotelain arra you can find more toilets, the reps station who were ecery bit as lovely as other ataff amd a asian restaurant which you have to book in to eat and can only do so once a week we did eat here twice
during our holiday on the fish theme night as im not a fan of fish. It was nice and refreshing to have a change. Outside the hotel is a shop selling multiple things *tip the lady running shop doesn't mark things and makes prices up as she goes
along and also over charges for items incredibly. Of you go past the pool area onto the beach walk to your right and carry on for a short while then turn right on to the road there is a supermarket style shop which is larger and very cheap. We bought things from here daily including english newspapers and mags* the beach is right on the back of the hotel and is great for location yoj do have to rent sunbeds I believe it
Was 3 euros per a bed per a day which aint too bad and my son loved the beach area and could run freely. WARNING DURING AUGUST THE LIGHT SOFT SAND YOU HAVE TO WALK ACROSS TO GET TO THE SUN BEDS AMD SEA BECOMES VERY HOT AROUND NOON ONWARDS. One thing we were credibly lucky to experience was the birth of a nest of turtles on the beach beautiful it was. Nests are protected along beach with small barriers so keep vigilant to them. If you spend the day on the beach yiu are approached swveral times by what we took to calling "lucky lucky men" they walk up and down beach selling watches, purses sunglasess etc all replica of course but you can haggle them right down to a bargain
However if you are not intrested just say no thanks and they do leave you alone with no bother. Theres also asian women walking down offering massages my dad had one and said it was incredible. Through out nights there is entertainment by the pool area and kids club. One thing I didnt like was a family just outside on the beach edge selling flashy things and bubble guns I dont mind that but he kept sending his son in with items to the kids club obviously to wind other kids up to get parents to buy plus his little girl would walk around the tables with fake roses and if you said no to her she would pinch your face for attention and carry on hassling you. The staff were aware of his children but never told them to leave or stick to the area outside the hotel they obviously meant no harm but still found it annoying on a nightly basis . Zante strip is just a short walk from
the hotel and is full of pubs clubs and shops. We went on a boat trip which you can arrange on the beach at a stall further up. This is a must do as you get to see the coves and turtles swimming plus you stol on a beach strip that has a floating bar selling refreshments. On our second week my aunty and cousin arrived and were allocated to a room above us. They also loved each part of what I have said. Our wedding took place under a palm tree on the grounds which was perfect from start to finish the hotel supplied the service, flowers, cake and bubbly etc and I honestly couldnt of picked any where else it was magical. You
have a option to have your wedding reception at the hotel but what bride wants to stand in a buffet on her special day we witnessed a wedsing literally the day bedoee ours who did this and while it was right for them it wasnt for me plus we had other family members at the weddong who was not staying at the hotel but yoh can purchase day wristbands for them so they can use the facilities plus eat and drink there. We had our reception in a fab tavern on the beach called jiannis and it was amazing complete with traditional greek dancing. There is a water park trip which the hotel reps can arrange for you including travel as well as other activities. Lastly the animation team, they worked hard day and night putting on activities and performing shows as well as the kids club they were always friendly and the girls made a huge fuss overy son daily despite him being too young to join the kids club. All in all this was a perfect holiday and we cant wait to return hopefully next year

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank ghook88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Zante Beach Hotel, responded to this review, 11 August 2014
Dear guest,

First of all, we would like to congratulate you on your recent wedding. We thank you for choosing to celebrate it at the Louis Zante Beach and for taking the time to write this detailed review about your experience.

We are thrilled to hear that your wedding and holiday at ou amazing property was a real success. We are proud to know that our friendly and attentive staff managed to make your holiday so special and succeeded in turning your stay into an unforgettable memory. We are also very pleased to see that you deeply enjoyed our delicious range of dishes and drinks on offer.

We hope to have the privilege of welcoming you again very soon at the Louis Zante Beach!

Warmest regards,

The Management.
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1,517 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (496)
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English first
Bournemouth, United Kingdom
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 6 August 2014

Bear with me on this review as I have just returned from a weeks stay here with my husband and 10 year old son and have mixed feelings. Whilst you cannot fault the location of the hotel - right on the beach and only a ten minute transfer, I have to say the rooms didnt really scream 4 star to me. we stayed in the main hotel (room 101) and the room could really have done with an upgrade. The bathroom although clean was quite shabby with a terrible grouting repair splodge on the handbasin. The shower wasnt great either. The huge backed old fashioned television overtook the room and with the third bed made up for my son the room was very small with me having to climb into bed from the end. Saying that though we had a couple of complaints which we relayed to reception as soon as we arrived and when we returned to our room after dinner these were rectified quickly.

The food had a good choice most evenings with theme nights every night. make sure you book the Asian restaurant upon arriving as its closed three nights of the seven and books quickly. we were a little disappointed with this meal as we were unaware it was buffet style choice again.

The upper bar was table service with efficient smiling staff but i wouldnt say that any of the staff were over friendly. the pool bar staff were positively moody with no smiles whatsoever. i think unfortunately that these tourist resorts have lost some of their charm since becoming All Inclusive. They are so engrossed in cleaning and doing their job that some of the old banter and friendliness is lost. Shame.

Now for the animation team - nobody can say they are not dedicated and hardworking and very friendly but i feel the evening entertainment really let the hotel down. very amateur shows. I think the hotel would benefit from hiring in some outside acts even if only for 2/3 nights of the week. The kids club was run efficiently however my son at age 10 fell into the middle range where he was too old to join in the mini club and was not allowed to join the teen club. Some middle ground would have been appreciated.

Overall I am a little torn about the hotel - there was good and bad aspects for me so unsure if i would really recommend it. saying that we did have a lovely holiday - thoroughly enjoying the beach and location and even hiring a motorboat twice where we were lucky enough to see a huge turtle swimming next to us and coming up for air. Obv a highlight of our holiday!

I would say go for it and book as i think the pluses outweigh the minuses but dont go expecting 4 star accommodation.

  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank djsagaloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Zante Beach Hotel, responded to this review, 8 August 2014
Dear guest,

Thank you very much for holidaying at the Louis Zante Beach and for sharing your feedback online.

We are thrilled to hear that you deeply appreciated our delicious cuisine and our stunning location. However, it saddens us to see that your room and the entertainment did not meet all expectations. You can rest assured that we will take your remarks into account for future improvements. As for the alleged behavior of our staff, we are surprised by your observations, as usually guests give us much praise for the dedication and the friendliness of our service team. Nonetheless, we value your opinion and we will follow it up; the same stands for our animation program.

We sincerely hope to have the pleasure of welcoming you again in one of our Louis Hotels.

Yours truly,

The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Harlow, United Kingdom
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 5 August 2014

Had a really nice stay at this hotel mid July, staff all really nice, food always good, very clean.
Lovely location on edge of turtle breeding beech, far enough from the main strip of Laganas to be out of the way but near enough if you want to go out. Highly recommended .

Room Tip: Try to get sea view, not essential but nice if you can
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  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
5 Thank TonyBNorthwealdEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Zante Beach Hotel, responded to this review, 7 August 2014
Dear guest,

On behalf of the Louis Zante Beach, we dearly thank you for staying at our hotel and for writing such a short and nice comment.

We are glad to see that you had an unforgettable time at our brilliant property. It is wonderful to know that our high quality services exceeded all expectations, and that you favored our stunning location.

We sincerely look forward to receiving you at the Louis Zante Beach on your next holiday.

Kindest regards,

The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Inverness, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 4 August 2014

We absolutely loved this hotel, we spent most days on the beautiful beach, the staff were very friendly, hotel spotless, rooms comfortable and a wide variety of food all day long, the local spirits were not so good but then its standard to not get brand names usually on AI. The only downside was that there were sun-beds being reserved on the beach and folk were not paying for them, some must have been on trips etc as beds were not occupied until late afternoon, but all in all this is a great hotel and we will certainly not hesitate on booking it again.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Kar679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Zante Beach Hotel, responded to this review, 7 August 2014
Dear guest,

Thank you for staying at the Louis Zante Beach and for taking the time to write a few lines about your experience.

We are very pleased to know that your holiday at our hotel was a true success. It is a tremendous joy to hear that you favored our dedicated and efficient service team as well as our cleanliness and delicious cuisine. Thank you for sharing your feedback in regards to the drinks and the sunbeds; we will take a closer look at these matters for future improvements.

We hope to have the privilege of welcoming you back very soon at the Louis Zante Beach.

Yours truly,

The Management.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
wORCESTER
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 3 August 2014

This was our third visit to this hotel and we have already booked to go back next year.We arrived home on the Friday and booked the holiday on the Saturday.It really is that good. As returning guests we had a basket of fruit and a bottle of wine delivered to our room on arrival. All the staff at this hotel are extremely friendly and helpful and cannot do enough for you.The hotel is very clean in all areas.The food is amazing with lots of choice at breakfast ,lunch and dinner.There are snacks and ice-creams available throughout the day and evening.If you can't find something you like to eat at this hotel you really are trying to find a problem !We had a family room in the main hotel which was big enough for a family of four.Book a room with a sea view as the view is just stunning.The grounds are very pretty and well kept.The pool area has lots of sun beds and chairs and is a popular area and only a few steps from a gorgeous beach where turtles lay their eggs.The animation team are extremely hard working throughout the day and are very talented.The Latin dance show and the Micheal Jackson show were particular highlights of the evening programme.The dancing of the whole team and Dani's singing made the shows well worth visiting.Daniel,Christina and Raul are all part of an international dance team from Romania and they are really good.We could not fault this hotel in any way and can't wait until next July when we will return.

Room Tip: Choose a seaview room as the view is just stunning.
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
6 Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Zante Beach Hotel, responded to this review, 6 August 2014
Dear loyal guest,

On behalf of the Louis Zante Beach, we thank you for choosing to stay once more at our hotel and for writing such an adorable review.

It is a true delight to hear that you had yet another incredible holiday at our brilliant property. We strive hard to offer you the highest possible standards, so your kind words mean a lot to us. Rest assured that we will share them with the whole team!

We are glad to know that you already booked for next year, and we look forward to receiving you as a guest once more at Louis Zante Beach.

Warmest regards,

The Management.
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Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 August 2014 via mobile

I have visited the hotel 3 times in total and this time has been the best, the food is amazing with so much choice and the deserts are to die for. The staff are really friendly and lovely and as we were returning guests when we got into the room we recieved a delivery of a lovely fruit basket and some white wine. As I am in a wheelchair I found the hotel to be really good for wheel chair accessability and the hotel also provided me with a bathboard. I would like to highlight that the animation were absolutely incredible, definately the best animation team I have ever encountered on a holiday. I am definately going back to the hotel next year and I will hopefully be returning here to get married as well. I love everything about this hotel anf wouldn't shange a thing. One thing I would recommend to the hotel is to not change the animation team each year, keep this team as they are the best.

Stayed August 2014, travelled with family
Helpful?
3 Thank Kyle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Zante Beach Hotel, responded to this review, 6 August 2014
Dear loyal guest,

We dearly thank you for choosing to stay once more at the Louis Zante Beach and for writing such a lovely comment about your experience.

It is a tremendous joy to see that our amazing hotel never fails to impress you with its high quality and variety of cuisine, its dedicated and attentive service team as well as its well-designed premises. It is wonderful to know that our dynamic animation team succeeded in turning your stay into an unforgettable memory.

We greatly look forward to receiving you once more at the Louis Zante Beach on your next holiday, and it will be an honor to accomodate your wedding.

Kindest regards,

The Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newport, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

Our party of six consisted of my wife and I plus our daughter and son in law plus our two gorgeous grandsons who are 8 & 3 years old.

We travelled and stayed from the 11-18th July 2014.

I emailed the hotel before we arrived to ask if they would oblige us with our personal prefrences, which they did on arrival (Did not receive an email but when checking into the hotel we were happy to hear that they took full note of our requests and all were duely granted...Thank you, nice start to our holidays :)

We were situated in two rooms in the main building block, overlooking the evening chill out bar (area), which wasn't at all loud, we also had the stage area a little ways from us where the evening entertainment was held, apart from the first night (I hadn't slept for 2 days and was so tired) when some "Legend" in his own mind, started belting out (Karoake) "I Did it My Way" , seriously, if your reading this, Don't give up the day job....we are still having Nightmares now...lol

Entertainment for us was great, we watched the Michael Jackson show, which was brilliantly entertaining, you have to go and watch it.
The team worked thier socks off, Day and Night, have to give them 10 out of 10 for everything they did, well done guys.

The food was fabulous as was the service, the staff were so helpful and polite, overall you will find it difficult to match this hotel and it staff for sheer quality.

The rooms were cleaned to a high standard everyday, if you needed an extra pillow, or towel then the maids were only to happy to help.

The hotel is situated in a fantastic spot right on the beach, if you get the chance the hire a boat then pop down to "Laganas Boat Trips" situated to the right as you come onto the beach, really reasonable and great fun.

Overall we had a fantastic holiday from start to finish, the boys loved it so we were all happy, one little gripe was some adults hogging the sunbeds by the kids pool and looking all serious and upset when they got splashed by a little one, these people are A1 numpties lol

Thank you Louis Zante Beach for such a memorable experience which we will all treasure.

A big special mention to "Paula" who was our waitress in the evening bar, who couldn't do enough for us, how she remembered everyones drink order is beyond me, lol, Our eldest Grandson thought she was a star.

Looking forward to our next visit.

Diolch y fawr/ Thank you very much

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
6 Thank RichD3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LOUIS_HOTELS, Manager at Louis Zante Beach Hotel, responded to this review, 4 August 2014
Dear guest,

On behalf of the Louis Zante Beach, we dearly thank you for staying at our hotel and for writing such an adorable comment.

We are glad to see that you had an unforgettable time at our incredible property. It is wonderful to hear that our high quality services exceeded all expectations, and that you favored the attentive and hard work of our dedicated service team.

We sincerely look forward to receiving you at the Louis Zante Beach on your next holiday!

Kindest regards,

The Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Louis Zante Beach Hotel

Property: Louis Zante Beach Hotel
Address: On Laganas bay, Laganas 290 92, Greece
Phone Number:
Region: Greece > Ionian Islands > Zakynthos > Laganas
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
#1 Family Hotel in Laganas
#1 Romantic Hotel in Laganas
#1 On the Beach Hotel in Laganas
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Louis Zante Beach Hotel 3*
Number of rooms: 252
Official Description (provided by the hotel):
Share delightful days in the sun at our Zante Hotel where endless choices awaits you. Pools, tennis courts, beach volley, gym, mini club, children's pirate ship - these are just some of the exciting activities at the Louis Zante Beach. Top it of with our perfect Laganas location and friendly staff and you'll enjoy the very best of Zakynthos. ... more   less 
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Also Known As:
Louis Zante Beach Laganas
Hotel Louis Zante Beach

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