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“Good stay for small kids and close to city centre”

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Galaxy Hotel, BW Premier Collection
Ranked #9 of 77 Hotels in Laganas
Certificate of Excellence
obdam
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Good stay for small kids and close to city centre”
4 of 5 bubbles Reviewed 2 May 2013

It was a great stay, also for small kids, you don't know how close the city centre is but you never have issues, small supermarkets on walking distance, rooms near pool and sandy beach. the food was random not very special but good enough to stay 8 days, it was in june 2011

  • Stayed June 2012, travelled with family
    • Value
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    • Cleanliness
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Helpful?
2 Thank sander1974Obdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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281 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (50)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Polish first
  • Russian first
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English first
Birmingham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 4 April 2013

went to this hotel ,october 2013.after finding out wich resort we were heading for was a little nervous, 10 min ute walk from laganas town center, expecting the worst, all teenagers , and booze , not so it was just out of season, so quiet, hotel very comftable , pleasant pool area, and friendly staff. just set off the beach,which was avery gentle slope, for about 200 yards, out.food was decent , dont know if it was because of being out of season, but left hand side of hotel, about 100 yards, beach could have been better kept, this is my only down point of which was a relaxed holiday perhaps if hotel was moved to more scenic part of island, would be perfect

Room Tip: choose top two floors nearer rooftop bar
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  • Stayed October 2012, travelled as a couple
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Helpful?
1 Thank robert k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 25 March 2013 via mobile

I stayed here with my two girl friends (all aged 21) in June 2012. at first we were expecting a lively, rowdy holiday as Zante has that stigma amongst young people, but this hotel is the perfect location. the beach is literally a few steps away from the pool. laganas town is a 5 minute walk from bars and clubs, but also beautiful restaurants on the beach within 5 mins walk. also check out the boat trips on offer in town. good prices and reliable. ONE THING TO BE CAUTIOUS OF: do not book anything with your holiday rep if you went with firstchoice/thomson. you can't refund it if you change your mind. and thy completely rip you off with random made up offers (free entry and free drinks) which aren't actually true. the tickets aren't recognised by the clubs.

  • Stayed June 2012
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Helpful?
1 Thank jaybs123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 4 January 2013

spent a week at the galaxy hotel in august 2012, absolutely perfect for anyone 17-20 wanting their first holiday. food wasnt up to much but did the job, plenty of chips chicken nuggets etc, breakfast was ok only saw it one day. all inclusive finishes at 11, only local alcohol so even though it didnt taste the nicest it was perfect to get you drunk enough to have a cheap night on the strip. sits right on the beach, the strip is only a 5-10 minute walk along the beach or out the front door of the hotel!!! would go back tomorrow if i could saki the barman was the highlight of our entire trip! loved the nightlife in zante and id recommend this to anyone! there were quite a few dutch families there when we stayed but no one seemed to mind, they were all in bed before any of our antics started! perfect!!!!!

  • Stayed August 2012, travelled with friends
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Helpful?
4 Thank Sophie2395
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Staffordshire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 23 October 2012

We arrived on 16th October 2012 and had booked through hotels 4u.com (that's another story !,)
The reception was tired and looked shabby. Not a good first impression. Receptionist was friendly but not tidy and not very professional. Room was clean and acceptable except wardrobe door was jammed so couldnt get at safe. Reported to reception who said they would deal with it. There was a no entry red sign on the balcony door so even though we had a lovely sea view we could not go out and sit on the balcony.? For fear we may get plastered and fall off I guess !! We went for some lunch and the waiter was very kind even though we were quite late going in. However, the receptionist lied tows when we asked when lunch finished and what time was it ? She said it finished at 2pm and it was 2 now. When we checked it was still open and was just 1.25pm.....the restaurant is grim ! That's the only word I can think of to describe it... The chef came out and his outfit was dirty, so was his apron. It made us feel unwell just looking at him! After lunch we went for a walk down to the beach. Well that was filthy too. Fag ends, bottles, cans etc etc all strewn around. We walked back unto the pool bar to get a coffee only to be told that a cappuccino was extra and not included ! I have never heard anything like it !, we don't drink alcohol but have to pay for a coffee on all inclusive ?? Well that was the straw that broke the camels back and we contacted hotels 4u to be moved. See my review on them !!!! We went to the biratzo grande in kalamaki which was heaven !, see my separate review.....
Before I go, I would like to mention the Thomson rep at the galaxy who helped me and was extremely lovely. Also the gentleman on reception who was also very polite. This is a hotel sold by Thomson and I think it does not do their reputation for quality any good at all.

Thank you for reading, I hope it helps with your decision.

  • Stayed October 2012, travelled as a couple
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Helpful?
4 Thank Sue H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Benfleet, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 7 October 2012

just got back from zante after having jus one week at the galaxy hotel!! everything a bout this hotel was brill, a total chill week. the hotel was very clean, staff was friendly, and the food was excellent for how many they have to deal with. some people will jus moan about everything, me and my friend loved it so much we will b going back next year!!!!! the location is just fab, lovely for families as u have to walk out a long way before the sea comes to ur knees. the strip where th bars and clubs are, are near but far enough to choose if u want to visit. this really is a lovely hotel, and i cant recommed this hotel to highly. thank u to everyone at the galaxy for a wonderful week, and hopefully more to come.

  • Stayed October 2012, travelled with friends
    • Value
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Helpful?
5 Thank gillsandgrove33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aylesford, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 28 September 2012

My boyfriend and I stayed at the galaxy hotel from 16th september to 23rd september. We got a coach transfer to our hotel which was very swift, when we arrived at the hotel we got shown to reception where we were greeted with a smile. We had to fill in a form and pay 50 euro deposit for our room (which we got back at the end of the holiday). We got told there were sandwiches as we had arrived too late for dinner. We opted to go for something to eat at the restaurant next door to the hotel on the beach which was lovely.
Room- our room was amazing, we were in 330. Couldn't fault what we were given. We had been given a family room with a big bathroom and proper double bed, not 2 singles stuck togther. We were told we would have an inland view but to our suprise you could see the sea from our balcony.
Food- the food was very good for all inclusive, we heard lots of people moaning but we had nothing to moan about we could always find something. We didn't really eat breakfast as we didn't make it down in time but we waited for lunch at 12.30. One day we did opt to go out and we were recommended the toad in the hole restaurant which served english breakfast, the sausages were just like home. We liked the food but we did say it wasn't always hot but what do you expect its self service and everything is kept on hot plates.
Hotel- the hotel is in such good condition and is very clean. The pool area is lovely but we didn't spend much time round here as there was never any sun beds left by the time we got up. We opted for the beach every day which I prefered. Other reviews have said you have to pay 8 euros a day yes you do at the front of the hotel but at the side there is a strip on sand which is for galaxy hotel guests only and these are free. We had no problem getting a sunbed every day. The drinks were really good, I had no complaints about the coke or the spirits, I bagan to drink cocktails (full moon) because I found the vodka to be too strong. The beach was amazing very clean a part from some sea weed that had been swept up from the recent storm that we missed luckily. The water was so clear and we managed to see fish a few days.
Weather- the weather was nice when we were there but we did have a day of cloud (we went for a walk) and a half a day of rain. But we expected this being there in september.
Staff- the staff were so friendly and anything you needed they would do as quickly as possible. Bar staff were always chatty and the restaurant staff were also very friendly. Roof top bar is a must and the bar man up there is friendliest out of them all. People moaned about the manager but we met him on our first day and he was so friendly, he was interested in my boyfriends tattoos, and everytime we saw him after that he would talk to us, ask us how our day was going. Yes he wears sunglasses but its because its sunny.
Location- this hotel is perfect when it comes to location, far enough away from the strip (clubs) but close enough to walk and find them. We didn't hear any noise of a night. We loved that we could go find bars of an evening if we wanted. It took us about 5 mins to walk to the strip.
Overall we had a great time at the galaxy and we are even going to book to come back next year in June. We can not fault this hotel and we would recommend it to anyone. Thank you galaxy for such a great holiday.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Emma G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Galaxy Hotel, BW Premier Collection

Property: Galaxy Hotel, BW Premier Collection
Address: Laganas Bay, Laganas 291 00, Greece (Formerly Galaxy Hotel, Best Western Premier Collection)
Region: Greece > Ionian Islands > Zakynthos > Laganas
Amenities:
Beach Business Centre with Internet Access Free Breakfast Restaurant Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Laganas
#5 Family Hotel in Laganas
Price Range (Based on Average Rates): £
Hotel Class:3 star — Galaxy Hotel, BW Premier Collection 3*
Number of rooms: 125
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Also Known As:
Galaxy Hotel Laganas

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