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“Ignore any bad reviews” 5 of 5 bubbles
Review of Hotel Vivian

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Hotel Vivian
Sheffield, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
“Ignore any bad reviews”
5 of 5 bubbles Reviewed 22 August 2014

Stayed here just under a week ago and had a great stay and time in Zante. Before going we were wary and didn't know what to expect from reading previous reviews that put the hotel and staff in a negative light. We had no problems with any of the staff including the supposedly scary Viv and security guard, we had countless conversations with them and they were always friendly and happy to help. The only reason so many people must complain is because of the way they act whilst they stay in the hotel, we respected the staff, the rooms and the hotel on a whole and we found that by doing so we gained mutual respect from them. If you cause problems or break things in the room then you are bound to pay fines or get into trouble. We had a great time and would definitely recommend the hotel as it was in a great place and not far from the strip and the pool and bar area was great. The only issue we found on the holiday was the reps from escapades who thought they were ten feet above anyone else and pushed their deals on you when you clearly didn't want anything to do with them

  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
7 Thank Amy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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215 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Greek first
  • Hebrew first
  • Hungarian first
  • Italian first
  • Russian first
  • Swedish first
  • Any
English first
Peterborough, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 18 August 2014

I have just came back from a girls holiday from zante and stayed in the Vivian hotel. it was the best hotel ever, everyone was so friendly and made us feel so welcome. I am so glad i stayed here. Soon as we turned up, there was a shot waiting for us and was welcomed into our room by the rep. The room was clean and tidy and perfect for a girls holiday, our room was on the ground floor and right in the middle of everything. All the staff that work at the hotel are amazing they made the hotel, And the security guard is strict but once you get to know him you can have so much banter with him. i am so glad we stayed here, i wouldn't of wanted to stay anywhere else. ignore the bad reviews, this hotel is amazing.

Room Tip: we had the best room, on ground floor right near the bar.
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  • Stayed August 2014, travelled with friends
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Lauren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Loughton, United Kingdom
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 14 August 2014

Me and 3 of my girlfriends spent a week at The Vivian and LOVED the whole experience. At first we were a bit wary because of the reviews and had never been away to a party place like Zante before, but if you are looking to go on a fun holiday with your friends then I would really recommend The Vivian.
It is definitely a young persons hotel, the vibe is great and the pool and bar are fabulous. Music is played all day but not loud enough to disturb you. The variety of music is great, not just one genre. The bar is lovely and so are the people who work on it. Drinks and balloons are really good value and the food is sooo yummy (we would deffo recommend the cheese omelette after a night of heavy drinking). The pool is clean and a perfect temperature and so much fun in the day as you get to know everyone in the hotel and can chill in the sun in the pool.
The poor security guard is definitely getting too much hate in my opinion..if you are nice to him then he will be nice to you! Me and my friend came in at ridiculous o'clock and forgot our key almost every night and he was more than happy to let us in.
We made so many good friends there and have just got home today with major holiday blues.
The reps are also very fun and helpful and will help you enjoy your holiday a lot!
Rooms are basic but fine. A few things could've been improved like the maid didn't give us toilet roll, we found a hair in the fridge and a broken chair but it all got resolved so no major problem there.

If you are thinking of going to Zante then I would definitely recommend this hotel.

Events/Clubs we would recommend are White Party, Pure Beach Club and Waikiki they were our favorite places. Stay away from Cherry Bay and The Full Moon Party, terrible music and a waste of money!

Restaurants we would recommend are Cool Peppers, Country Steakhouse (it doesn't just do meat), The Island and Horizon.

The beach is lovely and would recommend a day out there too.

So sad to be back. 5 stars for The Vivian.

Room Tip: Ask for a top floor room so you can leave the door open at night (mosquitoes aren't really a pro...
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  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Hannah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingswinford, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 11 August 2014

I don't really know where people are getting the nonsense from but this hotel is brilliant! And for the security guard we only saw him twice the whole time and he let us into our room as our friend who had the key went back early! He wasn't a problem at all! The owner just got on with his own business and we left a few stains of energy drink and blood on the bed sheets and didn't get charged at all! Just don't be an idiot! The pool itself is class and it really suits for the loud holiday that young people go on. The bath had stains on but we didn't use it as we were in the shower so that was sound, we had a kettle which worked well for pot noodles and the shop across the street is brilliant to go buy pre drinks. They let you take drinks into the room with you, we played music loud until around 12 and then went out, I don't know why people wanted to stay around in the hotel for that long anyway, if you want it loud then just head for the strip!!!!! The food takes ages to cook but it is actually nice when it's served, the bar staff are really nice too. The wifi isn't thst good as you have to be In the bar to connect to it, and it kept going in and off! would recommend this hotel to anyone who wants to go on lads holidays, we just got back (group of 4 18 year lads) and we enjoyed it!!!! Only bad thing is that the safe isn't actually in your room, and the rep will try sell you a wristband for 175 euros as soon as you get there and it isn't worth it because we did nearly everything they did and didn't pay half as much! And if you can take your own pillows because the pillows aren't very comfy and the beds are like slabs too!!! Definately choose this hotel!!!!!

Room Tip: We stayed on 2nd floor no problems!!! Room 28 to be precise lol
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  • Stayed August 2014, travelled with friends
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Ash B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 7 August 2014

POSITIVES

-Great bar staff (Yannis, Dennis and Hatie)
-Great reps
-Good day time atmosphere
-Decent location (10 minute walk to main strip)

NEGATIVES

-After 12am, if you are caught sitting around the hotel, or anywhere outside of your room, you will be constantly hassled by the Security Guard who will tell you to go to bed.

-This happened to us and many other people in the hotel on several occasions. When we complained and asked why this rule was enforced, we were told its because the manager of the hotel needs his sleep, which is ridiculous considering this hotel is full of young English people looking to have a good time during the night!

-The security guard severely attacked a member of our group after arguing about the rules he enforced. The member of our group was punched once and kicked twice in the head for trying to make a simple point that we should be allowed to sit outside of our room during the night time.

-After which, the hotel manager then came down and started shouting at us for being loud, and simply laughed when we told him the security guard had attacked us, even though there was blood on our friends face.

-We were then charged €50 the following day, for 'causing inconvenience'.

-On top of that, we were charged an additional €75 because the bed sheets were dirty! What do they expect when they haven't been changed by the cleaners for 3 days? We tried to refuse to pay, but they held us to ransom by saying they would not give our passports back.

-The hotel staff also have an area where they will put flip flops, towels, t shirts etc, if they are accidentally left around the pool at the end of each day. What they forget to tell everyone, is that if the towels, flip flops etc are not picked up from that area within 24 hours, they will be thrown in the bin. As a consequence, we had 1 pair of Lacoste flip flops, 1 pair of Havanas and 2 beach towels in the bin on the third day.

OVERALL

A brilliant holiday in Zante, which is a beautiful destination for any type of holiday. Unfortunately, the rules in this hotel, as well as some of the staff employed, mean I would never ever return, and certainly not recommend it to friends, family or anyone else looking to go to Zante.

  • Stayed August 2014, travelled with friends
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank mitch9414
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Laganas hotels

Hamilton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 1 August 2014

As a first girls holiday away we were not sure what to expect when it came to the hotel. On arrival we were pleasantly surprised by the welcome and the hotel surroundings which were lovely with the rooms wrapping round the pool in a semi circle. The pool was beautiful with sun loungers all round the outside and then the bar behind it again. We were greeted by the hotel's rep who showed us to our room and gave us details on the events available to us with it being an '18-30' hotel. From experience now I would say to anyone not to pay for any events until you have thought about them, even if the rep says you have to because the 3 of us paid and ended up not going to them because they were a lot worse than expected.

The hotel was beautiful and we would recommend it to anyone who is looking for a party holiday as for us it was perfect - it was in walking distance from shops, restaurants and the strip. We only had some small problems which were not a major problem but still slightly irritating.

1. The hotel is patrolled by Vivian herself and to be honest she is a pretty scary woman. One piece of advice would be not to anger her in any way because we saw on countless occasions that she is very ruthless.

2. The hotel is very strict with a lot of things and I feel they tend to take advantage because of the people that are looking to stay there. They will fine people at any chance they get. When you get into your room check absolutely everything is working and if it isn't go down and tell them straight away or else they will charge you. We felt on many occasions the owners should have been running a different kind of hotel because they were strict on all the wrong things for our age group.

3. The hot water gets turned off at exactly the time everyone is wanting to get a shower to go out at night - it changed from night to night but tended to be from half 8 onwards so be prepared for a cold shower!

4. We had to buy 6 new toilet rolls because we ran out and didn't get them replaced.

On the whole we had an amazing experience and would return to the hotel and the resort in a heartbeat, it just was a few wee niggles we felt would have made the experience even better, although the owner provided much entertainment for us without realising!

Room Tip: Our room was one floor up and faced the pool - was absolutely perfect.
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  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Rebecca F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 18 July 2014

After reading lots of terrible reviews complaining about different things I was not expecting much, however on arrival I was pleasantly surprised. On first appearances the hotel looks ok, however clearly for the younger party types. Our room was basic but ok, sheets changed regularly and no issues with toilet paper. We went to the full moon party and the paint party, but not the reps paint party. Full moon was rubbish, I would not go again but the paint party which was on Wednesday at rescue was very good, it was 12-5am for €20 with a free t shirt. I would say book all your things on the strip, they are much cheaper. The reps are very pushy when trying to get you to book Parties ect. Just say no. And they leave everybody a note to meet you making it look like you have done something wrong but it's just to try and sell you a festival, which they are "low on tickets" for but they lie through their teeth to try and get you to buy tickets. Number one piece of
advice is just say no to the reps and book elsewhere, it will be cheaper. Pool was clean, staff were ok, security fine with us (group of lads) but heard he had been a bit funny with some people. If you go to the paint party make sure you get all the paint off you before you go to bed because they charger a lot for new sheets ect. We got paint on our sheets but took them to the laundry next door straight away. Saved us about €100 in fines. Air con €50 a week, was worth it. About a 15 minute walk from the strip. Don't know what all the terrible reviews are about, it might have changed. Overall a positive experience

  • Stayed July 2014
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank 5678qw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Vivian

Property: Hotel Vivian
Address: Laganas 29092, Greece
Region: Greece > Ionian Islands > Zakynthos > Laganas
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #21 of 64 Speciality Lodging in Laganas
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Vivian 3*
Number of rooms: 23
Also Known As:
Vivian Hotel Laganas

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