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Sheraton Grand Mirage Resort, Gold Coast
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Reviews (1,686)
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1,303 - 1,308 of 1,686 reviews
Reviewed 6 September 2013

Excellent property giving access to the beach. Waterfalls provide a pleasant noise to help you relax. The Pool area gives a sense of freshness especially when a light breeze blows also when the guests of the property are occupying the surrounding area of the pool the light sound of their communication gives a pleasant sense of relaxation the whole property gives a pleasant brake of daily routine.

Room Tip: Ocean View room
  • Stayed: August 2013, travelled solo
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Thank Irene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this reviewResponded 11 September 2013

Hi Irene

Many thanks for choosing Sheraton Mirage for your recent visit to the Gold Coast, and as your first TripAdvisor review.

We’re delighted you enjoyed your stay, and appreciated you sharing your insights and experience.

We look forward to welcoming you back when your travels next bring you to the beautiful Gold Coast.

Warm wishes
Mark

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 September 2013

It was the second time we stayed at the Sheraton and both trips were absolutely amazing. On our latest visit we only had time to stay for one night, which is not enough for a resort like that. But the whole atmosphere of the Sheraton was able to put us in a holiday mode even just for the one day. The heated pool outside makes it possible to go for a swim even on a windy winter day on the Gold Coast. The rooms are beautiful, we were lucky enough to get one with ocean view, and the beds are large and very comfortable - i haven't had such a good sleep in a long time. Doesn't matter if your at the pool bar, the reception, the breakfast room - the staff are excellent and every single person tries to make your stay even more perfect. We enjoyed going to the Oyster Bar for dinner, not only because of the excellent service and quality of the food but also because of the private atmosphere. The Breakfast buffet is absolutely amazing, it provides anything you could wish for and fills you up for a whole day.

  • Stayed: September 2013, travelled as a couple
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1  Thank Vaene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this reviewResponded 11 September 2013

Dear Vaene

Thank you for returning earlier this month, and for posting your first TripAdvisor review on your experiences here at Sheraton Mirage.

We are so pleased you enjoy all aspects of the resort and the service from our dedicated associates. We’re delighted also you like the more intimate surrounds of the Oyster Bar which has been referred to as the Gold Coast’s best kept secret!

Vaene, you certainly come from a most beautiful part of Australia and we should imagine it is also hard to leave your home, but when you are next planning a little getaway we do hope you will return to us here at Sheraton Mirage.

Many thanks again from all of our team for your lovely review.

Warmest wishes
Mark

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Reviewed 5 September 2013

Sheraton keeps it's standard here in Gold Coast as well. They have got stunning pool view, great outdoor dining space, great place for having conference. The hotel is just a step away from the beach; and I assume if you want to be relax in your holiday - this could be right place to stay. I was there in november, 2010 for a week and enjoyed this resort. Also the foods quality was fantastic.

  • Stayed: October 2012, travelled on business
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Thank shafquat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this reviewResponded 11 September 2013

Dear Reviewer

Thank you for your support of Sheraton Hotels & Resorts, and for sharing your Sheraton Mirage experience via this TripAdvisor review. We are very grateful.....and delighted.....you rate our resort as the best place to stay on the Gold Coast.

We hope you will return to us sometime soon.

Warmest regards
Mark

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Reviewed 5 September 2013

My partner and I went to the Sheraton for a romantic getaway and that's just what we got. We managed to score a couples package which was very good value. We only stayed 2 nights at the hotel and we wanted to stay much longer. All of the staff we encountered were absolutely amazing. Very facilitating and friendly and willing to go out of their way to accommodate us. The pool area is delightful and so immaculate and clean! The staff cater to you even when you're catching some sun on the sun lounges or swimming up to the sunken pool bar.

The resort backs onto Gold Coast's main beach and we loved being able to go for walks along the beach during the day to return to our luxurious rooms in the afternoon. Our package included breakfast and it was spectacular. It was a delicious buffet which had a little of everything. My partner loved all the cooked breakfast items, whereas I indulged in smoked salmon, bagels, fresh fruits and yogurt. Both my partner and I loved our stay and will definitely be going back in the future! Definitely recommend a stay here, even if it's just for a night!

  • Stayed: October 2012, travelled as a couple
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1  Thank Grace P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this reviewResponded 11 September 2013

Hi Grace

We were honoured to have you and your partner with us for your special getaway last October, and appreciate your recent positive and detailed review on your experience.

Gold Coast residents such as your good selves have been wonderful supporters of our resort since it opened almost 26 years ago, and we love their enthusiastic embracing of our resort renewal over recent times.

Thank you choosing Sheraton Mirage. We look forward to welcoming you and your partner back on a return stay before too long.

With warm wishes
Mark

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Reviewed 4 September 2013

you would expect Sheraton to be above and beyond! staff make all the difference I believe and that's what made my recent stay better than above and beyond. The pool, the bar, the food was all great. David and Ben the bar and wine experts are just sensational and test David on his wine knowledge.....I am sure he will find something that suites your taste

Room Tip: it does not matter, any room will do
  • Stayed: August 2013, travelled on business
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Thank sollie37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this reviewResponded 24 September 2013

Hi Sollie

Thank you for staying with us here at Sheraton Mirage, and for sharing your experience via this wonderful review.

Whilst we all appreciated and enjoyed your review, David and Ben were particularly surprised and delighted to read your special comments singling them out for their fine service and expertise.

We look forward to your return….hopefully sometime soon!

Warmly
Mark

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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