We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great new refurbished rooms!” 4 of 5 bubbles
Review of Sea World Resort

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Sea World Resort
Ranked #2 of 5 Hotels in Main Beach
Certificate of Excellence
Melbourne, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great new refurbished rooms!”
4 of 5 bubbles Reviewed 29 May 2013

Great newly refurbished rooms! New modern facilities, great service. I would highly recommend a stay here at their resort. Free entry to seaworld for all that stay in the hotel. Sponge Bon square pants water park,within the hotel is great fun for the whole family.

Room Tip: Try get a room near the pools, as you will have to walk a longer way.
See more room tips
  • Stayed January 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank BabeeVee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Sea_World_Resort, General Manager at Sea World Resort, responded to this review, 30 May 2013
Dear BabeeVee,
We are pleased to hear how much your family enjoyed our SpongeBob Splashbash. It is very popular during the day and also at night when it comes alive for the Lightshow. Please note that
not all guests have automatic entry to Sea World. It just depends which package you book.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

4,085 reviews from our community

Traveller rating
    1,641
    1,438
    606
    235
    165
See reviews for
3,198
247
14
112
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (958)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
singapore
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 29 May 2013

It was a value deal since they offered entry at a lower price to seaworld and another themepark for the days that we stayed. The resort upgraded our room to deluxe but it was not much bigger. The rooms were a little old but it was clean. The staff were friendly and very helpful.

  • Stayed May 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank deen76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Sea_World_Resort, General Manager at Sea World Resort, responded to this review, 30 May 2013
Dear deen76,
It is great to hear that our staff were friendly and very helpful. We hope you enjoyed our facilities and everything the Gold Coast has to offer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 28 May 2013

We stayed here on one of the cheap cudo deals but upgraded to a larger (queen deluxe?) rooms. I was glad we upgraded as although it was bigger, it certainly wasn't huge and I wouldn't want my kids to be much older than they are (5 & 7) to be sharing all together.

The room was great though, 2 queen beds, a rollaway and a small couch and desk with patio area leading out on to grass. Housekeeping were fantastic, arrived at the same time every day (usually when we were out) and refilled with lots of towels every day.

Walls are VERY THIN though. We could hear very clearly the kids next door playing loud video games past 10pm...and their parents arguing!

It was great being so close to seaworld, we could just come and go as we pleased and as we had a sick kid we did need to come back regularly. The pool area with all the nick jr play equipment was a big hit with the kids and I was impressed to see lifeguards on duty even at quiet times.

LOVED the Japanese restaurant. The teppanyaki chef was amazingly talented and we went back twice. Shorelines though was very meh. One meal there was enough!

Had a facial at the spa, which was nice but very much a token in house spa. It was nice for once not to have the therapist try to sell me loads of skin care stuff though.

We bussed it to movie world one day which was great. One thing that would have been great would be an adhoc shuttle to surfers or fishermans wharf to pick up some dinner when you have had enough of the resort offerings.

Overall a great stay. Thank you.

Room Tip: if there are more than two of you, definitely upgrade to one of the larger rooms
See more room tips
  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank donuts74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Sea_World_Resort, General Manager at Sea World Resort, responded to this review, 30 May 2013
Dear Donuts74,
Thank you for your comments. You have some valid points which I will share with the team. It is good to hear that overall you had a good stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
120 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed 27 May 2013

To start I had read a lot if negative reviews of this resort on here and I was worried the resort would be the same as last time I was here 10 years ago. Well if you research what room provides the best location and style then you will not be disappointed. We a had newly refurbished modern room right opposite the pool off reception. Ground floor access straight to the pool! This was a deluxe view room that included theme park entry. This saved heaps and also 25% off all F&B.
Buffett dinner was spectacular and I'm VERY fussy. Seafood was fresh and deserts delicious.
Hotel staff very friendly with pool open to 9pm with lifeguards. Seaworld you get VIP seats at all shows and a private FREE dolphin show.
We loved it and may stay in Australia for our next holiday to return when it's hotter.

  • Stayed May 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank samanthajoanne1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, NZ
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 bubbles Reviewed 27 May 2013

We used a grabone special for 5nite stay that included unlimited theme park entry to SeaWorld, Movie World & Wet & Wild. Booking was very easy & I had requested a Park Wing room (thanks to another TA tip as this is quite close to the pools). Upon arrival, we were told we had been upgraded to Deluxe room. The first room they gave us was ground floor (1001) facing the ramp that goes to Sea World.....the room had been freshly painted so had avery strong newpaint smell, and I didn't like the location with constant foot traffic of ppl going to the Sea World. The staff quickly changed us to 3003, a much brighter room with no smells. Whilst we still faced the ramp, it was no issue at all. Very close to pools so recommend getting a room in Park Wing.

The weather was fairly cool during our stay, but even despite that the kids really enjoyed the pool. We had a car so drove to Surfer's for brekky & dinners, but having said that, getting the meal deals is not really that much more when you add it all up!

Sea World was okay...a lot of rides being out of order but kids still enjoyed the huge climbing structure, and the dinosaur land. Dolphin Show was amazing, as is the Shark Lagoon. Movie World was truly the star of the theme parks...went there two days to fit all the shows and rides in.

All in all, an excellent resort perfect for a family holiday revolving around theme parks. Rooms are adequate & clean. Service was good & friendly. Will be back definitely!! :)

Room Tip: Park Wing is closest to Pools.
See more room tips
  • Stayed May 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Peach007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Sea_World_Resort, General Manager at Sea World Resort, responded to this review, 30 May 2013
Dear Peach007,
Thank you for your post. It is great to hear how much your family enjoyed their time with us using your grabone voucher. We are also pleased to hear that our team accommodated your concerns on arrival to your allocated room.
We look forward to welcoming you back in the future. Maybe once the Storm Ride opens later on this year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane
Level Contributor
35 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
1 of 5 bubbles Reviewed 24 May 2013

If you are looking for a place full of bus loads of tourists and tired, over-excited kids - this is the place for you. Having stayed there about 8 years ago and being horrified by the experience, I was lured with others by the publicity about a massive renovation. This place is an opportunity lost. The breakfast, which was included, should be avoided at all costs. The tasteless scrambled eggs were not even helped by the frozen vege mix of peas and carrots...what the? The food was AWFUL, the crockery and cutlery filthy (yes, really), staff disinterested, tables cleared very occasionally. If you want to take your kids to see the dolphins and polar bears, stay at an apartment near by and commute.

Room Tip: Stay somewhere else
See more room tips
  • Stayed May 2013, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank RobbieRoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Sea_World_Resort, General Manager at Sea World Resort, responded to this review, 30 May 2013
Dear RobbieRoo,
Thank you for telling us about your experience. It is disappointing to hear about your comments about the Shoreline Restaurant. Please be assured that our team follow strict guidlines in regards to cleanliness, however, we do take your comments on board. Our kitchen team are very proud of the quality and variety of food that they prepare daily for our guests. We do occasionally have scrambled eggs with vegetables but we also offer fried, poached, boiled and plain scrambled eggs if the vegetable scrambled eggs are not to your liking along with an array of other dishes. We believe that our buffet offers a wide variety of food choices for all tastes. In regards to tired, over excited kids. We are proud that our Resort is continuing to remain busy during tough trading periods for our tourism industry. As you can see from our feedback the majority of our guests have a wonderful time at our Resort but again please accept our apologies and we are always happy to discuss feedback directly at any time.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
2 of 5 bubbles Reviewed 19 May 2013 via mobile

I've stayed at this resort twice in the last year and its amazing how things have deteriorated over that period.

The reception is painfully slow, the rooms are in need of an overhaul and the staff need lessons in customer service.

The only highlight of the trip was the kids club. We left our 2 sons there for the evening and they had an absolute ball - Kelly did a fantastic job and the boys are still talking about how much fun they had.

I payed extra to be upgraded from a resort room to a bay view room as I requested to be closer to the pool. I should have not bothered because I ended up getting a room with a view of the staff parking lot and it was very far from the pool.

We arrived at 1.00pm to check in and was told that the room wasn't ready and that check in time was at 2. No problem we went down to the pool and waited till 2. We trekked all the way back up to
reception at 2.15 only be told the room wasn't ready. We waited till 2.45 to get our key. It doesn't sound long but when you have a 7 & 9 wanting to go to Sea world it's a life time.

Not impressed.

  • Stayed May 2013
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Shaun F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM_Sea_World_Resort, General Manager at Sea World Resort, responded to this review, 29 May 2013
Dear Shaun F,
My assistant did email you directly to find out your reservation details as we wanted to investigate what happened. Unfortunately we haven't heard back so all I can do is apologise for any inconvenience caused in regards to your room allocation.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Main Beach
0.7 mi away
Palazzo Versace
Palazzo Versace
#3 of 5 in Main Beach
4.0 of 5 bubbles 1,823 reviews
2.6 mi away
QT Gold Coast
QT Gold Coast
#4 of 33 in Surfers Paradise
4.5 of 5 bubbles 2,545 reviews
5.2 mi away
Meriton Serviced Apartments - Broadbeach
Show Prices
Show Prices
Show Prices
0.7 mi away
Sheraton Grand Mirage Resort, Gold Coast
6.5 mi away
Turtle Beach Resort
Turtle Beach Resort
#1 of 11 in Mermaid Beach
4.0 of 5 bubbles 1,052 reviews
2.5 mi away
Paradise Resort Gold Coast
Paradise Resort Gold Coast
#14 of 33 in Surfers Paradise
3.5 of 5 bubbles 1,359 reviews
Show Prices
Show Prices
Show Prices

Been to Sea World Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sea World Resort

Property: Sea World Resort
Address: Sea World Drive, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Family Hotel in Main Beach
#2 Luxury Hotel in Main Beach
#4 Romantic Hotel in Main Beach
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Sea World Resort 4.5*
Number of rooms: 405
Official Description (provided by the hotel):
Take your family on a journey of discovery and adventure at the award-winning Sea World Resort. There's so much to explore including an aquatic adventure playground, cuddles with your favourite Nickelodeon characters including the awesome new Teenage Mutant Ninja Turtles, and a fun filled Kid's Club. Go on a behind the scenes sneak peek of a dolphin training session with Sea World Resort's exclusive Dolphin Discovery Presentation, free when you stay two nights or more. It's a wonderful experience the kids will never forget. Then join everyone's favourite sponge and his nautical friends in your own underwater adventure at the amazing 'SpongeBob SplashBash' aquatic adventure zone. Your kids will adore the bright and colourful water-play areas themed around SpongeBob SquarePants, Patrick, and Squidward, plus a few jellyfish of course. And just try and keep the kids away from the spectacular nightly light show at the musical water fountain. Home to four restaurants and two bar areas, you'll never have to leave the comfort of the Resort. Dine on at the Shoreline Restaurant and experience an amazing new menu that features live interactive cooking, and enjoy delicious Japanese cuisine at Hatsuhana, all family friendly of course. Plus, spoil the kids with an evening in the Resort's newly upgraded Kids' Club with specially designed Nickelodeon activities and programs that they'll love. Sea World Resort is perfect for your family with direct monorail access to Sea World and family friendly service all with Gold Coast beaches and famous theme parks on your doorstep, not to mention free WIFI around the entire hotel and free in-room broadband. The Resort also offers a host of seasonal water sports, plus massage, beauty and a gym. What will you discover today at Sea World Resort, the heart of fun and adventure? ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Hotelopia, Agoda and Odigeo so you can book your Sea World Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sea World Hotel Main Beach
Nara Resort Sea World
Sea World Main Beach
Sea World Resort Australia/Gold Coast

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing