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“We had a ball”
Review of Sea World Resort

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Sea World Resort
Ranked #2 of 5 Hotels in Main Beach
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“We had a ball”
Reviewed 1 September 2014

We stayed for 2 nights which our package also included access to all 3 fun parks. The room was lovely and clean. We took our own food as we had inspected the menu prior and concluded that it would be far to expensive to eat at there restaurants. Overall we really enjoyed our stay, weren't in our rooms much as we spent much of our time at the parks and we will definately be returning. The kids are still excited!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jenzian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Australia
Level 3 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 August 2014

I stayed here with my husband and our 3-year old daughter this weekend. We chose this accommodation for it's convenience for access to Sea World, and we also thought by association that it would be a world-class resort. We also took advantage of a special offer on the room rate. The initial impressions were very befitting - the doormen friendly and professional, the lobby well-designed and clean, and all other staff we encountered from reception to room service also friendly and professional. Access to Sea World was a dream. Unfortunately, that's where the majority of the compliments stop. The decor is dated, but that's not so much of a problem as our room was clean and well-kept. What really tipped us over the edge was that when it comes to taking a much-needed warm shower after a long day and on a winter's night, we were met with either scalding hot or freezing cold water moment to moment, without ever touching the taps. I suspect it's one of those old-style shared hot water systems as opposed to the one-system-per-unit scenario. Other than that, we found the internet to be slow and the TV remote mostly non-functional. The beds were ancient and saggy and we were glad of not staying more than one night on account of the shower and beds. To the delight of my daughter, there was a playground directly opposite our room, but when she ran over to it, we discovered that it was filthy and could not use it. We saw some other children do the same and they too were met with the same disappointment and turned back. Finally, for dinner we ordered the large pizza and ice cream deal from room service for $20+ and, in stark contrast to the picture on the menu, the size of the "large" pizza was that of a small/kids and the ice cream was the equivalent of one scoop. The dough of the pizza was undercooked but anything tastes good on an empty stomach. We knew at a place like this not to expect fine dining or value for money or anything, we mainly ordered for convenience, but after the dinner fiasco, we just couldn't justify doing breakfast as well (e.g. $4.99 for 2 slices of toast + $6.50 room delivery fee). Overall, we would come again on occasion due to the convenience for access to Sea World, but we will unlikely to ever stay more than one night at a time if there aren't improvements made soon.

  • Stayed August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
4 Thank jenappletree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level 5 Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 29 August 2014 via mobile

Stayed here with two boys(5&6)plus mum & Dad. We all had a fantastic time with a great package on accom plus entry...
Cannot be beaten for value for money. Wait for the special rates & then book, you won't be disappointed!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank iamcharlie7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 August 2014

The room has two king size beds, it's very good for the family. The resort has swimming pool and playground, lots of fun for kids. You will get free pass to the sea world and movie world. Also the food in the restaurant are very nice.

Stayed July 2014, travelled with family
Helpful?
3 Thank Hua W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 August 2014 via mobile

Stayed here in feb and after being married here 2 years ago after falling in love with the place and continually going back we have watched it slip....service standards seem to have dropped yet prices have increased! Rooms are great but not really for familys as once kids are in bed everyone has to be quite! Certain staff we've dealt with for years were as fantastic as ever and always have a big smile but wont consider going back anytime soon especially after being told off by a bar staff memeber for being loud while her boss was there and getting her in trouble cause she served us our 2 for 1 cocktails at the same time....not sure how we werent to know this wasnt meant to happen but it really put a dampen on the trip as we avoided the lobby bar when she was on as she was just plain Rude after, also didnt enjoy other staff memebers approaching us and laughing about it!!! Really hope management get this place back to how it used to be and go back to putting the customer first! No more than a 3 star hotel now whereas used to easily be 4 or more In our eyes!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank rebeccajv86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 August 2014

We were happy with our family room - clean and warm and comfy beds, very convenient for everything. The swimming pool was amazing for the kids and loads of room for them to play, we were also very impressed by the kids club

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel

Helpful?
3 Thank baybiscuit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level 6 Contributor
113 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 24 August 2014 via mobile

This is perhaps one of the best family theme park resort we have stayed. The resort has everything a kid ever wanted; cartoons, spongebob mascot daily walkaround, night lights with music at the pool area every night and a fantastic view of the beach and marina. It is literally minutes away from SeaWorld and the room was spacious enough to accommodate 2 adults and 2 children. Breakfast was the only disappointing thing as the food was very bland and limited. Check in was a breeze and the adventure desk was very helpful in organizing our daily excursions to the theme parks and farms.

Stayed August 2014
Helpful?
2 Thank nlaugc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sea World Resort

Property: Sea World Resort
Address: Sea World Drive, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Main Beach
#2 Family Hotel in Main Beach
#4 Romantic Hotel in Main Beach
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Sea World Resort 4.5*
Number of rooms: 405
Official Description (provided by the hotel):
Take your family on a journey of discovery and adventure at the award-winning Sea World Resort. There's so much to explore including an aquatic adventure playground, cuddles with your favourite Nickelodeon characters including the awesome new Teenage Mutant Ninja Turtles, and a fun filled Kid's Club. Go on a behind the scenes sneak peek of a dolphin training session with Sea World Resort's exclusive Dolphin Discovery Presentation, free when you stay two nights or more. It's a wonderful experience the kids will never forget. Then join everyone's favourite sponge and his nautical friends in your own underwater adventure at the amazing 'SpongeBob SplashBash' aquatic adventure zone. Your kids will adore the bright and colourful water-play areas themed around SpongeBob SquarePants, Patrick, and Squidward, plus a few jellyfish of course. And just try and keep the kids away from the spectacular nightly light show at the musical water fountain. Home to four restaurants and two bar areas, you'll never have to leave the comfort of the Resort. Dine on at the Shoreline Restaurant and experience an amazing new menu that features live interactive cooking, and enjoy delicious Japanese cuisine at Hatsuhana, all family friendly of course. Plus, spoil the kids with an evening in the Resort's newly upgraded Kids' Club with specially designed Nickelodeon activities and programs that they'll love. Sea World Resort is perfect for your family with direct monorail access to Sea World and family friendly service all with Gold Coast beaches and famous theme parks on your doorstep, not to mention free WIFI around the entire hotel and free in-room broadband. The Resort also offers a host of seasonal water sports, plus massage, beauty and a gym. What will you discover today at Sea World Resort, the heart of fun and adventure? ... more   less 
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Also Known As:
Sea World Hotel Main Beach
Nara Resort Sea World
Sea World Main Beach
Sea World Resort Australia/Gold Coast

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