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Xanadu Holiday Resort
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Reviews (679)
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537
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All reviewstedder avenuenorth towertennis courtsacross the roadthe gold coastsurfers paradisemarina mirageindoor poolsouthport surf clubgames roomtwo bedroom apartmentfantastic viewsshort walkperfect locationwell equipped kitchenover christmasreception staff
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423 - 428 of 679 reviews
Reviewed 29 May 2014

Great location and property well maintained. Management very friendly and helpful. Room 139 that we had had been redecorated approx two years ago and was very comfortable. There were recent kitchen improvements which were needed. Only other improvement that should be made is a new refrigerator.

Room Tip: High floor in north wing. Ensure the room has been upgraded.
  • Stayed: May 2014, travelled as a couple
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Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XanaduManager, Owner at Xanadu Holiday Resort, responded to this reviewResponded 3 June 2014

Hi John T thank you for the fantastic review! We enjoy reading your reviews as much as our past and future guests and very much appreciate the feedback (which is passed onto the unit owner).

We enjoyed having you to stay at Xanadu and hope you'll return again one day to escape the Auckland winter.

Thanks again.

Regards
Duncan

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2014

I've stayed here for the past several years and it has always been very comfortable, big apartments. Ask for superior room to get the units that have been refurbed.
Great views, facilities. Close to beach.

  • Stayed: May 2014, travelled with family
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Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XanaduManager, Owner at Xanadu Holiday Resort, responded to this reviewResponded 31 May 2014

Hi Jane L, thank you for the great review!

We are in process of refurbishing our apartments and many have been refurbished to a very high standard (which you have stayed in) and they are our Ocean View Superior apartments.

It's great to see our repeat guests like you posting reviews and I hope to see you back again soon!

Regards
Duncan Manderson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 May 2014

I stayed this apartment with family in Feb this year.
I am very happy for booking with this apartment. Really like it. It is clean, very comfortable and enjoyable.

Have booked already for coming July trip.

  • Stayed: February 2014, travelled with family
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Thank bylife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XanaduManager, Owner at Xanadu Holiday Resort, responded to this reviewResponded 30 May 2014

Hi Bylife, thank you for your positive review of your stay with us in February. You clearly enjoyed your holiday with us and especially enjoyed our spacious and clean apartments. We are always making improvements (big and small) to ensure you have the best experience possible during your stay.

We look forward to welcoming you back in July.

Regards
Duncan Manderson.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2014

As many others have said before, Xanadu is a perfect place to stay if you like great ocean views, a huge, perfectly clean apartment with all the facilities, close to the beach and restaurants. The staff were great at helping with anything we asked, including theme pass tickets. We stayed in North tower, level 21 with amazing views and lots of sun. The children (8 and 12) loved the indoor pool (outside a bit cold in May) and spa and mostly had it to themselves. The beach was close to run or walk along, the restaurants in Tedder Ave and Petes seafood and the surf club were close by and gave lots of options for eating with children. We walked one afternoon into Surfers for the night markets (our kids are good walkers but it is only 5 mins by car if you want the action).

A perfect place to end our month in Australia. We know where to send friends who are heading to the Gold Coast now!

  • Stayed: May 2014, travelled with family
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1  Thank KirstyPeel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XanaduManager, Owner at Xanadu Holiday Resort, responded to this reviewResponded 30 May 2014

Hi KirstyPeel thank you for the wonderful review of your recent stay with us in Main Beach. It's especially pleasing to know the staff did a grat job looking after your requests and were able to provide tickets to the local tourist attractions. There is so much to do on the Gold Coast and I hope you enjoyed experiencing what the GC has to offer.

I remember seeing your children in the pool and spa on their own, which was unusual to see children here outside the local school holidays. You all seemed to enjoy your holiday and we hope you'll return one day soon.

Please contact us directly for the best possible rates and apartment choice.

Regards
Duncan Manderson.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2014

Upon arrival we were greeted by 2 lovely staff at reception. More than helpful and welcoming after our flight. We stayed on the 8th floor in the East tower - Highly recommend the East tower with the main beach view. Doors from all rooms out to the patio with undisturbed views of "paradise". Although upon arrival we were advised there was no hot water, we were compensated with a courtesy calls as well as a $50 voucher for dinner even all was rectified prior to us even requiring any hot water on the same day. The rooms themselves although a tad bit older, very clean, fresh, warm , child friendly. Being a family with 2 children having all amenities on site, made the stay a "home away from home". The indoor spa, pool, games room and outdoor pool with BBQ's on site made it even more enjoyable for the kids. Made parents feel safe as everything is secure.

Xanadu is so close to everything yet far enough away from Surfers you are not disturbed by the noise and night life that Surfers brings. Especially when you have a family.

Future stays in the Gold Coast we will ONLY stay at Xanadu, the experience was so grand that we would not even bother reviewing other venues.

Room Tip: Around level 8 is perfect, far enough away from the road to avoid traffic noise. Level 8 had perfect views of the beach and road front, any higher and you would have to look down to view the beach.
  • Stayed: May 2014, travelled with family
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1  Thank Tasha J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XanaduManager, Owner at Xanadu Holiday Resort, responded to this reviewResponded 26 May 2014

Hi Tasha J, thank you for writing such a wonderful review of your recent stay with us. It's especially pleasing to hear you received such positive service at a demanding time for us. Although a hot water us rare, it is very inconvenient for so many people. Your timing was fortunate to arrive on the day it was repaired and were not affected.

The unit you stayed in has a lovely view of Main Beach and the nearby areas. Our housekeeping team work hard to maintain the highest possible standard.

I'm pleased you enjoyed your holiday with us and we look forward to seeing you (and friends) again soon!

Regards
Duncan Manderson

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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