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“A Few Nights at Xanadu”

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Xanadu Holiday Resort
Certificate of Excellence
Reviewed 21 July 2014

We've stayed at Xanadu once before and were happy to go back again for a few nights recently. This place is fantastic. So well maintained, spacious apartments and beautiful views. The staff are friendly and the pools, gym, BBQ's and Tennis Courts are great. All well presented and maintained.
The only suggestion I could make is to have the rooms serviced each day. Doesn't have to be much but to have someone make your bed and leave a fresh towel on the rack makes for an even more relaxing experience.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Rob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XanaduManager, Owner at Xanadu Holiday Resort, responded to this reviewResponded 27 July 2014

Hi Rob H thank you for the great review of recent stay with us, it is always appreciated. It's a pleasure to read that you decided to return after such a positive experience and I hope you return again one day.
We would love to service our apartments daily, when I have stayed at hotels and received the daily service, it was so nice to come home to a made bed etc. We have been considering this option, and hope to introduce it when it becomes commercially viable. It seems the majority of our guests prefer a lower nightly rate at this stage.
Thanks again for your review and feedback Rob and we look forward to seeing you again.

Regards
Duncan Manderson.

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384 - 390 of 670 reviews

Reviewed 15 July 2014

The apartments at Xanadu are spacious and of an excellent standard, very clean, well maintained and containing every facility needed for a family holiday. The indoor pool is well heated and and lovely to swim in when there is a cool winter breeze. The staff are extra helpful and friendly.I have previously stayed in the hustling centre of Surfers Paradise, Main Beach is better. Quiet, restful and with easy access to restaurants, stores and the beach, it suits a family holiday much better.

Room Tip: Rooms with a sea view are worth the small extra cost
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  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank Diane K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XanaduManager, Owner at Xanadu Holiday Resort, responded to this reviewResponded 20 July 2014

Hi Diane K thank you for such a positive and helpful review on our Tripadvisor page. We are very lucky to be in such a special location so close to great restaurants, shopping and the beach. Our facilities are well appointed for holiday makers and it's great to see them well used during the school holiday periods.

I hope the worst of the Wellington winter is over soon and you can make it back to Xanadu soon. Please contact me directly for the best possible rooms and rates.

Regards
Duncan Manderson.

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Reviewed 15 July 2014

What a great place to stay. There were four of us, staying for a family holiday and their two bedroom apartments were simply brilliant. Equipped with everything that you could possibly think of, comfy beds, beautifully furnished and lovely bathrooms - we are very glad that we made the decision to book with Xanadu. Sometimes though, the most important things are the little things - and for us, it was the care and genuine nature of the staff at Xanadu. Thank you for everything and for a wonderful stay.

  • Stayed: July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Thank argentmotorlodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XanaduManager, Owner at Xanadu Holiday Resort, responded to this reviewResponded 17 July 2014

Hi Clare G, thank you for such a lovely review of your recent stay with us and complimenting our service in particular. Although we are focused on improving our facilities and apartments, we understand that service plays a major part.

Once again, thank you for the lovely review and we look forward to welcoming you back you Xansdu again.

Regards
Duncan Manderson.

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Reviewed 12 July 2014 via mobile

We travelled to the Gold Coast for the Marathon. Xanadu is great for this, an easy walk to and from the start. The views up and down the beach were also great. Room was well sized for our family of 5 - 2 adults and 3 children under 6. Only issue we experienced was that the oven stopped working late on in our stay.

Stayed: July 2014, travelled with family
1  Thank eatonpeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XanaduManager, Owner at Xanadu Holiday Resort, responded to this reviewResponded 15 July 2014

Hi Eatonpeter thank you for you great review posted on Tripadvisor page. I'm pleased to hear you enjoyed your stay with us, in spite of the oven problem. The apartments are big enough to accommodate six people comfortably for a long holiday.

Thanks again for the feedback and the very kind review. We hope to see you again one day.

Regards
Duncan Manderson.

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Reviewed 11 July 2014

We just spent 2 nights at Xanadu Resort in a 2 bed apartment. It is well furnished and spacious.
Walking distance to cafés and convenience store, easy a minute walk to the beach.
Reception staff were extremely friendly and very helpful in providing directions. Place from the lobby to the room was spotless. Large and well kept, it was fully furnished with a huge 55 inch LCD TV! Eateries amd shops are found just a stone's throw away. Not to mention Seaworld is just a few minutes drive away.

Room Tip: Get the refurbished rooms, they are worth every penny.
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  • Stayed: October 2013, travelled as a couple
    • Location
    • Rooms
    • Service
Thank JamesOngSg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XanaduManager, Owner at Xanadu Holiday Resort, responded to this reviewResponded 12 July 2014

Hi JamesOngSg thank you so much for posting such a great review on our Tripadvisor page. We enjoyed reading your review very much and appreciate you writing about your recent stay. Our front desk are very focused on customer service and will always go the extra mile to make your stay an enjoyable one.

We hope you'll return one day soon. Please contact us directly to get the best possible rate and increase your chance of getting your choice of apartment.

Regards
Duncan Manderson.

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Reviewed 8 July 2014

We just spent 4 days at Xanadu Resort in a 2bed apartment - what a fabulous apartment high on the 24th floor - we did upgrade to the refurbished room.
Lots of room for our 3 kids and the best stocked kitchen I have seen (and I am very fussy with kitchens).
Walking distance to cafés and convenience store, easy 1min walk to the beach.
Reception staff were extremely friendly and very helpful in providing directions.
We have been use to the fine hotels but because of the marathon everything was booked out. I have to say this has been our best accom on the GC to date. I will definitely book here again for our next stay!

Room Tip: The refurbished rooms are worth the extra $
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  • Stayed: July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Yaktbj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XanaduManager, Owner at Xanadu Holiday Resort, responded to this reviewResponded 9 July 2014

Hi Yaktbj thank you for the fantastic review of your recent stay with us. I'm pleased to read how much you enjoyed your apartment and the quality of the kitchen fit out. We have many guests who prefer to stay in our apartments over the fine hotels for two nights or more and if you feel like cooking and kicking back with lots of space to relax in your apartment.

Please contact us directly for your next stay to ensure the best available rates and room selection.

Regards
Duncan Manderson

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Reviewed 7 July 2014

Everything was perfect we had a great time. Great facilities. Great location. Everything was just what we needed, we had our two teenage children and the room was perfect for all four of us. The views from every room were spectacular.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Service
Thank Peta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
XanaduManager, Owner at Xanadu Holiday Resort, responded to this reviewResponded 9 July 2014

Hi Peta M thank you for the great review of your recent stay at Xanadu. Our apartments are well appointed for families with teenagers so I'm pleased you all enjoyed yourselves. I hope you saw the whales from your balcony and if not, you clearly enjoyed the ocean view from your apartment.

Thanks again for the the great review and I hope we see you again one day. Please contact us directly for the best available rates and room choices.

Regards
Duncan Manderson.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Xanadu Holiday Resort

Address: 59 Pacific St, Main Beach, Gold Coast, Queensland 4217, Australia
Phone Number:
Region: Australia > Queensland > Gold Coast > Main Beach
Amenities:
Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 18 Speciality Lodging in Main Beach
Price Range: £100 - £300 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Xanadu Holiday Resort 4.5*
Number of rooms: 55
Official Description (provided by the hotel):
Xanadu Resort is a beachside high rise apartment resort located on Main Beach, at the northern end of the Gold Coast. We have a wide selection of spacious, uniquely decorated and furnished one and two bedroom, two bathroom apartments (three per floor) - average size of 140 square meters. Choose from Garden View, Ocean View, and Ocean View Superior. Our resort facilities include out door swimming pool and Spa, Indoor heated swimming pool and heated spa, 2x tennis courts, sauna, library/reading room, BBQ facilities, free car parking and free in-room WiFi. ... more   less 
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Also Known As:
Xanadu Holiday Hotel Main Beach
Xanadu Holiday Resort Australia/Gold Coast

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