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“Brilliant place to stay”

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Main Beach Tourist Park
Certificate of Excellence
Reviewed 13 July 2014 via mobile

We loved the place but site 1 was so hard to get the Caravan in over the cement kerbing we had to reverse the Car with the Van still hitched up on a ramp to be able to un hook the Van not a good site to reverse a Caravan on wasnt happy with that site .We should have been given a flat site to put our Van on.We could have been given a better site .We did stay for 9 days.We will be back but hope we dont get.those sites again just to darn hard. Moter homes or camperVans would be able to set up on those sites with all that cement kerbing. ....

  • Stayed: July 2014
    • Location
    • Cleanliness
1  Thank davidson1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgr_main, Manager at Main Beach Tourist Park, responded to this reviewResponded 18 July 2014

Dear davidson1234

Thank you for your 5 star review.

We are pleased to hear you loved the Main Beach Tourist Park and will return to our beautiful park. We are sorry that you found your site difficult to get on to. We apologise if this caused any inconvenience to your stay.
Over the past few weeks our park has been quite heavily booked (and at some points 100% booked) which may have restricted our ability to move you to an alternative site. On booking our team try to allocate sites accordingly to van sizes. Please advise us next time you book what sites you prefer as we do make every effort to accommodate these requests. Please feel free to mention sites that you do not like and we will also make note of this.

We thank you for taking the time to review Main Beach Tourist Park. We look forward to welcoming you back again next time.


Kind Regards


David & Kim Lindsay
Managers
Main Beach Tourist Park

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Reviews (501)
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353 - 359 of 501 reviews

Reviewed 13 July 2014

Had a great stay, handy to beaches and shops. great for the kids. bathrooms and kitchen were very clean and well maintained. Great beach across the road. Staff very helpful and pleasant. The bus service was right outside the park so did not have to drive and had good coffee 2 blocks down the road

  • Stayed: July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Wayne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgr_main, Manager at Main Beach Tourist Park, responded to this reviewResponded 14 July 2014

Dear Wayne

Thank you for the 5 star review!

It’s great to hear you enjoyed your recent stay with us. It sounds as though the location was a perfect fit for you and your family. Thank you for the comments on the cleanliness of the villa and the customer service you received throughout your stay. We will pass on your comments to our hard working team.

Thank you for taking the time to review Main Beach Tourist Park. We hope to see you again soon.


Kind Regards


David & Kim Lindsay
Managers
Main Beach Tourist Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2014

Got to say this was a great spot, location was central to every thing I was after. The bus service
was right outside the park and the staff were very helpful. The park had sun all day, no building shadows

Stayed: July 2014, travelled with family
Thank Mark L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgr_main, Manager at Main Beach Tourist Park, responded to this reviewResponded 13 July 2014

Dear Mark L

Thank you for the 5 star review!
The location of the park is certainly very convenient and central to everything you need while you are staying on the Gold Coast. As you mention there is a bus stop right outside the park and we are within walking distance to a number of cafes, restaurants, shopping and more! We are pleased to hear you found our staff very helpful.

Thank you for taking the time to review Main Beach Tourist Park. We hope you can find some time to visit us again in the near future.


Kind Regards


David & Kim Lindsay
Managers
Main Beach Tourist Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

I probably won't book in this park again because I reserved a site for my 23foot van but the site would not fit an 18 foot .I couldn't park my car on the site I had to park it in the cabins space about 100 mtrs away and there was NO room to put a tent up for my . I thought it was over priced for what we payed for . Lucky we are easy to get on with ! Will not go back there.

Stayed: July 2014, travelled with family
1  Thank Tony B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgr_main, Manager at Main Beach Tourist Park, responded to this reviewResponded 9 July 2014

Dear Tony B

Thank you for your review.

We are extremely disappointed to hear that you have left our park dissatisfied and with the view of not returning. You will see from many other reviews and our recent Trip Advisor Certificate of Excellence award that our park strives for excellence across all areas.

We apologise if your reservation was allotted an inadequate site for your set up. We are quiet stringent with making sure we obtain the correct size of vans including drawbars and any attachments to ensure the correct allocation of sites.

We do take feedback such as this review very seriously and we would like to discuss this in more detail with you. By speaking with you it will help us look further into your booking and will assist with any future training requirements we may need to look at.
Please feel free to contact us at your convenience on (07) 5667 2729.

Our aim is never to have a guest advise us they will not return and we would love the opportunity to change your mind on this wonderful park.

Thank you for taking the time to provide us with your feedback. We hope to speak with you soon.


Kind Regards


David & Kim Lindsay
Managers
Main Beach Tourist Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

The park and facilities are very clean and well maintained. Excellent eating places and shopping close by. Great beach across the road. Staff very helpful and pleasant.
Would recommend the park to all caravan travellers. Just make sure you specify the length of your van including the drawbar when booking and all will be well.
We will be staying again.

Stayed: July 2014, travelled as a couple
Thank Bill E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgr_main, Manager at Main Beach Tourist Park, responded to this reviewResponded 8 July 2014

Dear Bill E

Thank you for your review.

Our team do work very hard to ensure that the park itself and the facilities are always looking immaculate. We thank you for the comments on the staff being helpful and pleasant. We will pass these comments on and we are sure they will be well received.

The location of Main Beach Tourist Park is certainly an appealing one. The stunning beach across the road, the fantastic cafes, restaurants and shopping! Everything you need is close by.

We are very pleased to hear you will be staying again and will recommend the park to all caravan travellers.

Thank you for taking the time to review the park. We look forward to welcoming you back next time.


Kind Regards


David & Kim Lindsay
Managers
Main Beach Tourist Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2014

The park and accomodation were great! I cant fault the location and facilities, it was certainly clean and comfortable.

I was disapointed that for a villa that was sleeping 6 adults only one key was privided without an additional deposit. We were refused additional towels, and told that only one additional loo roll could be provided free of charge. Not great customer service!

I would however stay again, as it is a good park, and the staff may have been having an off day..

  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Thank N_ikN_ak118
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgr_main, Manager at Main Beach Tourist Park, responded to this reviewResponded 8 July 2014

Dear N_ikN_ak118

Thank you for your review and you comments on the cleanliness of the villa and the park itself.

Please let us explain a little about our villas. The villas are not serviced daily like you would find in hotels or some apartments. We do provide adequate linen and the toiletries provided are for the initial part of your stay. The key deposit is only a holding deposit while the spare key is given out and is returned to you on checkout. I apologise if you found this offensive.

We are glad to gear that you would stay with us again as we really do strive to ensure all our guests leave the park with a positive experience.
We would like to speak with you further in relation to your stay and to see which staff you may have had contact with. As you can see from previous reviews and our recent Trip Advisor Certificate of Excellence, we very rarely experience reviews regarding our staff not being helpful. We would like to address this issue with our team as soon as possible.
Please contact us on ()7) 5667 2729 at your convenience to discuss your recent stay.

Again we are sorry for any inconvenience caused and we thank you for taking to time to provide us with your feedback.


Kind Regards


David & Kim Lindsay
Managers
Main Beach Tourist Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

A very well maintained park, spotlessly clean. The staff were friendly, welcoming and helpful. We stayed in a two bedroom villa which was very roomy and well equipped, for four nights. Out of school holidays it was very peaceful and quiet. A magpie arrived on our first morning and sang a welcoming song on the front doormat.

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Oiglejoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mgr_main, Manager at Main Beach Tourist Park, responded to this reviewResponded 4 July 2014

Dear Oiglejoy

Thank you for the 5 star review! We are extremely pleased to hear you found the park very well maintained and spotlessly clean. These comments are fantastic and our hard working team will be happy to hear them. The two bedroom villas are certainly comfortable for a couple or families and we are glad that the magpie we arranged to sing you a song turned up!

Thank you for taking the time to review out park. We hope you can find some time in the near future to return for another visit.


Kind Regards


David & Kim Lindsay
Managers
Main Beach Tourist Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Main Beach Tourist Park

Address: 3600 Main Beach Pde, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 18 Speciality Lodging in Main Beach
Price Range: £67 - £130 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Main Beach Tourist Park 2*
Number of rooms: 19
Official Description (provided by the hotel):
Welcome to Main Beach Tourist Park in the heart of the Gold Coast tourist strip and only a two minute drive from Surfers Paradise. Park accommodation is ideal for couples, groups, families and single travellers alike. Options include powered sites for caravans, camper vans or camping, ensuite sites, one, two and three bedroom villas that sleep from two to ten people. If your idea of the perfect holiday is just relaxing at the beach, then Main Beach Tourist Park is the holiday destination for you. It's the ideal central base from which to enjoy all the Gold Coast has to offer, or for just soaking up the sun and taking leisurely beach walks. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com and 5viajes2012 S.L. so you can book your Main Beach Tourist Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Main Beach Tourist Park Australia/Gold Coast

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