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“Would love to stay here again”
5 of 5 bubbles Review of The Atrium Resort

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The Atrium Resort
Ranked #4 of 4 Hotels in Biggera Waters
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Would love to stay here again”
5 of 5 bubbles Reviewed 25 May 2014

Can not fault this place. Great value for money. Rooms were clean and very comfortable. The kitchen was the only downfall....it was the tiniest kitchen I have ever been in, however we did manage. The rest of the apartment was lovely, and having our own spa in our room was heaven! I would happily stay here again.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kellie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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267 reviews from our community

Traveller rating
    86
    69
    38
    37
    37
See reviews for
143
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4
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 bubbles Reviewed 14 May 2014 via mobile

Should have read the reviews before booking here. Entry into parking is extremely tight, rooms are very poor. Carpet was coming apart, reception was nice though but not enough to make up for the poor rooms.

Stayed May 2014, travelled with family
Helpful?
3 Thank Sam F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Biggera Waters hotels

Sydney, Australia
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 22 April 2014 via mobile

We were really worried after reading all the reviews on here but we found it to be excellent. Admittedly we were upgraded to one of the best rooms in the place but it was lovely. I suggest if you are booking here pay a little extra and book the better rooms. They are all individually owned and standards vary

Stayed April 2014
Helpful?
2 Thank Cros77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 13 April 2014

location is great for all theme parks and harbour town, the broad water just across the street and a play ground for kids just short walk away. Great friendly family friendly resort carpet and upholstery needed a clean but kitchen and bathroom facilities were clean, the kitchen was very small however 6 nights in room 3C (facing south)was quite pleasant.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RJT99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 12 April 2014

We had booked a 7 day accomadation the office staff were very friendly and helpful, we enjoyed our time here , but next time we would book one of the renovated rooms as ours was showing it age all the other facilities were great, Thr whole family really enjoyed our time here and would definitely go back next time

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank micheal987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed 11 April 2014

Dirty dingy furniture, outdated old decor, above all yuck!!! Asked for an upgrade prior to our stay, this was not met as offered by hotel staff: Refer to email below:
Hello,

We could offer an upgrade to a 1 bedroom water facing spa apartment, 3rd floor or above – 4 star.

The rate would be an extra $25 per night.

Regards

K------

The Atrium Resort

When this was queried with hotel staff, they rudely replied and said NO, we're all booked out!! And no apology or explanation given. We cleaned the apartment and even brought the products to do so. In honesty it was left in a better condition then what we found it in. My toddler daughter accidentally put a coloured pen mark on one of their bed sheets, tiny and no big drama(which would have come off easily with some bleach) and they charged our credit card. They didn't even bother to notify us about this. I am no princess when it comes to hotels and I appreciate just the basics. Clean, hygienic environment for my family. THIS PLACE WAS DISGUSTING and failed miserably to make the cut as a desirable place to stay at, a definite LOWLIGHT to our holiday. In saying that we
Had planned to stay here longer then the 3 nights we booked, glad to say we decided to move onto the Pilazzo Versace, which was excellent. It compensated for the experience we had here. Never again!!!

Room Tip: Don't book here.
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank BkWharehinga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
41 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 bubbles Reviewed 29 March 2014

This place has the right location, friendly staff, great restaurant and very pleasant facilities and environment. However the room was below par by a long shot. All the walls were dirty and patchy, the lounge was stained beyond help and that thread bare there were holes in it. The carpet at the least needs a proper full clean, but needs to be replaced. The fan in the main room wobbled that much it could not be used. The main toilet dripped all the time and was not cleaned below the water line. The shower leaked at the wall, kitchen power point not screwed on properly. Vents to air conditioner and extractor fan dirty. Wardrobe unsealed concrete. Really we should charge them the minimum $40 cleaning charge as we left the room cleaner than what they did. Again, staff, restaurant and common areas very good.

Room Tip: Ask when the room was last renovated.
See more room tips
  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Glyn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Atrium Resort

Property: The Atrium Resort
Address: 510 Marine Pde | Corner Taylor St, Biggera Waters, Gold Coast, Queensland 4216, Australia
Phone Number:
Region: Australia > Queensland > Gold Coast > Biggera Waters
Amenities:
Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Swimming Pool
Hotel Style:
Ranked #4 of 4 Hotels in Biggera Waters
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Atrium Resort 4*
Number of rooms: 60
Official Description (provided by the hotel):
Fully self contained 1 and 2 bedroom apartments with balcony, kitchen. Building is located directly infront of the sparkling Broadwater. Full use of resort facilities which include 2 pools, 2 spas, sauna, gym, full size tennis court, games room, billiard room. Award winning restaurant Manos onsite. Free underground secure car parking for one car per unit. ... more   less 
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Also Known As:
The Atrium Hotel Biggera Waters
Atrium Hotel Biggera Waters
Atrium Resort Biggera Waters
The Atrium Resort Gold Coast/Biggera Waters, Australia

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