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“Not a happy customer !!”

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Pelican Cove Apartments
Certificate of Excellence
Reviewed 19 March 2014

Very uncomfortable beds. There was a damaged lamp when we arrived and i assumed they already knew about it so i didn't think to much of it and now we are getting charged with the damage. One very dissatisfied customer !!!!!

  • Stayed: March 2014, travelled with family
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    • Rooms
11  Thank Angela K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (109)
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58 - 64 of 109 reviews

Reviewed 7 March 2014

We returned for a second year and again enjoyed the friendly atmosphere at Pelican Cove. This is a great location, near the Broadwater beach yet away from the crowds at Surfers. The pool and grounds are very well maintained.

  • Stayed: February 2014, travelled as a couple
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4  Thank Rosemary S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2014

Very Friendly Greeting by the Lady at the reception desk. The room was very clean and cool. The parking was very close to all rooms. It was so easy to book in and then book book out. All appliances and Tv worked well

  • Stayed: January 2014, travelled as a couple
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1  Thank Gary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2014

We have 4 children and really loved the location and family feel at Pelican Cove. Our boys loved using the swimming pool, spa and hiring the tennis raquets ($5 an hour... very reasonable). Location was good for going sight-seeing. We even drove down to Byron Bay one day and would really recommend that! Secure parking was a bit tight for our Kia Grand Carnival... low clearance would not allow a large 4x4 type vehicle. We stayed for 5 nights. You have to take your own rubbish out to the carpark but towels are provided. We found the washing machine and dishwasher lovely additions: they were clean and a pleasure to use. We also BBQ'd our dinner near the pool one evening... also lovely and clean. The only downside for us was that it was hot, being December and the only air-conditioner was in the lounge so all 3 bedrooms were rather warm. One had a ceiling fan and the others had pedestal fans, though so we all slept well with no noise issues at all. One bedroom had views over the river/canal and gorgeous views of sunsets, etc.

  • Stayed: January 2014, travelled with family
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1  Thank Debra F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 January 2014

We recently returned to NZ form a 10 day stay at the Pelican Cove Apartments. I just wanted to say that our stay there was fantastic. We loved the facilities and the staff were very friendly and helpful. The pool is awesome and so is the half size tennis court! We found the location very handy to all the theme parks and GC attractions, whilst tucked away and quiet too :) We are already planning to come back next year and enjoy a GC winter break - I highly recommend this place to anyone (especially with young families)

Room Tip: We had a central room and found we benefited from the prevailing direction of the evening breeze!
  • Stayed: January 2014, travelled with family
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2  Thank Will B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2014 via mobile

I first stayed here with my mum 15+ years ago and loved it. Now im a mother of four, I booked a 11 day stay here and I still love it. The mangers are wonderful and the apartments are perfect with a great atmosphere. 15 minutes away from the top theme parks and surfers paradise, so what more can you ask for? A short distance from the beach makes it that much more perfect. Will definitely stay again.

Stayed: January 2014, travelled with family
2  Thank Stella C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCManager, Manager at Pelican Cove Apartments, responded to this reviewResponded 13 January 2014

Thank-you Stella for your review, we are so happy your family enjoyed their stay at Pelican Cove, we know the kids loved the pools!

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Reviewed 3 January 2014

We, a family of 3, stayed at Pelican Apartments from 26 Dec. to 31 Dec. 2013, Xmas season. We really appreciate our stay.
1. the apartment rooms are very clean and well maintained;
2. the apartment is built in a semi circle open to a lake, the swimming pool, spa pool, bbq and tropical style garden in the middle and well maintained. it is really a resort style;
3. the apartments are quiet day and night thanks to the management;
4. The Pelican Apartments is geographically located in the middle between Surfers and Theme Parks. If you use public transport, the bus is just in the front of apartment entrance, the bus 706 will take straight to Surfers or Jupiters Casino for seafood buffet. I recommend to use www.translink.com.au mobile app to plan your trip for elsewhere.
5. Pelican Cove Appartments offers a great value for excellency. I can say it is a 5 star management.

We really enjoyed our stay and thanks Jenny and your team for managing so well.

David Lee

  • Stayed: December 2013, travelled with family
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2  Thank DavidLee689
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCManager, Manager at Pelican Cove Apartments, responded to this reviewResponded 13 January 2014

Dear David, Thank-you so much for your kinds words, we are really pleased you enjoyed our apartments & facilities and your family holiday on the Gold Coast.

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Additional Information about Pelican Cove Apartments

Address: Cnr Back & Burrows Sts., Biggera Waters, Gold Coast, Queensland 4216, Australia
Region: Australia > Queensland > Gold Coast > Biggera Waters
Amenities:
Free Parking Kitchenette Swimming Pool
Hotel Style:
Ranked #1 of 5 Speciality Lodging in Biggera Waters
Price Range: £73 - £163 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Pelican Cove Apartments 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Pelican Cove is a three level complex accessed by stairs. The complex is in a U shape with lounge room balconies overlooking the beautiful gardens, 2 pools, tennis half court, bbq's and waterway. The apartments sleeps 1 - 7 guests*with 2 bathrooms,washing machine & dryer, full kitchen, open dining and lounge area. Cable/Foxtel tv with sports, news, movies & kids channels, air-conditioner in the lounge, free parking, heated pool to enjoy in a relaxing atmosphere. Pelican Cove is in a great location, walking distance to local shops, Broadwater and only 15 minute drive to the Gold Coast's world famous themeparks! Onsite Managers have maps, brochures, dvd's & books at Reception and are able to arrange dinner shows, cruises and tours. *See apartment details for inclusions. ... more   less 
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Also Known As:
Pelican Cove Apartments Gold Coast/Biggera Waters, Australia

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