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“tired & dirty”

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Diamond Sands Resort
Ranked #4 of 10 Hotels in Mermaid Beach
Certificate of Excellence
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“tired & dirty”
Reviewed 11 August 2014

Our family of 6 have recently spent 4 nights at Diamond Sands & we were very disappointed.The apartment was quite dirty & in extreme need of refurbishment.We stayed about 10 years ago & loved it, the apartment at that time being new, fresh & clean.Quite the reverse now however with bathroom doorsthat won't close,grotty dated bathrooms, & dirty blankets on beds ! We would not stay again or recommend it to others.

Room Tip: Don't go there !
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  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
3 Thank Kerri J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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166 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • Any
English first
Auckland
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed 10 August 2014

Have recently returned from staying a week at Diamond sands.

The check in was of high standard and the manager was very informative about the location of buses and also where to get off site meals and any other needs.

Upon entering my apartment it was spotlessly clean and also very bright and airy. I also noticed that it was quiet even though it is on the main road.

The establishment is situated about 15 minutes walk to Pacific Fair and the new G link Tram on the Coast. Be aware that the bus fares are however steep ( $5.20 minimum) so one should either purchase a pre paid card from the Airport before hand.

I would recommend this place to anybody and will certainly reurn and stay again.

Room Tip: book a unit on the upper levels.
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  • Stayed August 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Toscaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kempsey, New South Wales, Australia
Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 22 July 2014

Had problems with locks which was annoying. It's a shame that there is no option for parking outside the unit (garaged is the only option). Apart from that very happy with our stay. The check in service was quick and easy. We didn't use many facilities as it was a quick stop.

  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Manda H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
christchurch
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 July 2014

Stayed here three now because of the location and excellent value. The units are very clean, well equipped with secure car parking. Loved the pool and superbly clean bar b que area. I will certainly be going back next time I am on the GC, thanks to the team at Diamond Sands

Room Tip: A car is every handy although this unit is on a main bus route
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  • Stayed May 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
2 Thank crackr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 June 2014

This is an average resort but for the money we spent - it was better that we expected. If you are trying to holiday on a budget - this is great. IT is nice and quite and has a nice pool. Everything is charged for (& I mean everything) over and above what you receive when you first get there. However, if you know this then you come prepared. The service is friendly and efficient. We had a two bedroomed apartment on the 3rd floor facing the pool. It was comfortable and very good value for money.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Napier, New Zealand
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 June 2014

This was our second visit to Diamond Sands and it was as lovely as we remembered it. It's location is so convenient, my husband surfs and a short stroll to the beach was ideal. Only minutes from Pacific Fair, 10 mins to Burleigh, close to everything. Loved that it was only 3 storeys high, and the pool area (with the sandy beach feature) is divine. Whole complex is kept so clean and pristine. The apartments are clean and cool and comfortable. The staff couldn't be more helpful and friendly. All the conveniences of home, great to have a parking space and security was nice and tight. We love it here and will be coming back again for sure, wouldn't stay anywhere else in Surfer's.

Room Tip: Ask for a pool facing room, and if you don't like stairs request a ground floor room.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ginny460
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Adelaide, Australia
Level Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 27 May 2014

The resort is in the Gold Coast highway and each apartment so individually owned. The one we had was very nice but not facing the pool area so ask for one facing the pool. There are no dining facilities but there are a few outside. We found we needed to rent a car to get around . There are stairs to negotiate but the gardens are well kept.

Room Tip: Ask for a room overlooking pool.
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Kokomo2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Diamond Sands Resort

Property: Diamond Sands Resort
Address: 2320 Gold Coast Hwy, Mermaid Beach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Mermaid Beach
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Kitchenette Swimming Pool
Hotel Style:
Ranked #4 of 10 Hotels in Mermaid Beach
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Diamond Sands Resort 3.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Diamond Sands Hotel Mermaid Beach
Diamond Sands Mermaid Beach
Diamond Sands Resort Mermaid Beach, Australia - Gold Coast

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