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“Needs Renovation”

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A'Montego Mermaid Beach Motel
Ranked #8 of 10 Hotels in Mermaid Beach
Rockhampton, Australia
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Needs Renovation”
Reviewed 10 November 2013

We stayed at this motel at Mermaid Beach on the Gold Coast on 9/11/13 in a double room and I must say that this motel is in need of a full renovation both inside and outside. Paying $130 for a double room the room itself was very tied and despartely needed upgrading. There is alot of traffic noise from the Gold Coast highway to the motel being less than 50 metres away. Parking is limited with not sufficent parking bays for each of the motel rooms which means parking out on the narrow one way street.

Room Tip: Pay the extra if you can as this motel is very basic and dated.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ALW110760
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review, 12 November 2013
We are not able to renovate all rooms at once so it may be some time before all rooms can be completed. We value all comments to assist our staff to be able to ensure all guests are catered for. Our rates are extremely competitive in the budget motel market and as Friday and Saturday nights are in high demand.
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77 reviews from our community

Traveller rating
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    19
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Brisbane, Australia
2 reviews
Reviewed 27 July 2013

Stayed here friday night. Was looking for budget and clean this represented what I wanted.
The place is small, friendly and the cafe was a bonus for breakfast.
The rooms neat and tidy and extra blanket and pillow no problem for the friendly manager.
Would definately stay again.Manager very knowledgeable about local area for transport and food.

Room Tip: Plenty of restaurants within walking distance, beach very close by 2 min walk also.
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  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review, 28 July 2013
Thank you so much for your review Anne, we look forward to a return trip.
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1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 July 2013

Stayed Saturday night. Room was dirty. Noise levels from other guest through out the night out of control through to 3am. Limited parking so I parked on street. Ended up sleeping in the back seat of car. Absolute hole.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Simon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review, 10 July 2013
While we take every effort to keep noise limited, it is helpful if other guests advise the onsite manager of noise that they cannot hear. All guest on arrival are advised if they are out, on their return to remain as quite as possible as not to disturb other guests. At no time did this guest advise the manager that there was noise that did disturb him if he had it would have been dealt with immediately nor did he advise the office that he felt the room was not clean.
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Travellers are raving about these Mermaid Beach hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 May 2013

We were on hols from U.K. And wanted good budget accommo because of our length of trip but couldn't believe the value for money we got there and stayed 4 nights instead of originally 2. The room was clean and very spacious, the location was perfect and the food from the coffee shop was to die for. Also Shirley the manager was so helpful advising us where to go and how to get, couldn't get better in a top class hotel!

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Delores123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review, 22 June 2013
Thanks guys we are pleased you enjoyed your stay and extended. We always strive to offer top class service to all our guests, local knowledge is important and if we are not sure of how to help we can always google to assist you. Its our pleasure to be of service and look forward to your return someday.
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Gold Coast Australia
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 26 March 2013 via mobile

Outdated accommodation. ...
Hard mattresses & pillows....
No fly screens.....
Ceiling fan never been cleaned.. thick dust cover on blades.....
No double glazing therefore very loud traffic noise from highway....
Could hear fellow guests radio in next room...
Could hear smoothie machine @ 6am from coffe hut on ground floor. I was on 2nd floor!!!
Disappointed mini break.

  • Stayed March 2013
    • Value
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    • Rooms
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Helpful?
1 Thank nannabecs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review, 9 April 2013
We are sorry to hear that your stay was not as you planned. Unfortunately there is difficulty with some rooms a little close to the highway noise we cannot do anything about this. The windows have been fitted with a special lining that should screen out both the sun and also some noise.
We do apologize that the fan was overlooked during the cleaning process but they are cleaned regularly and we ask all guests if there is something they notice to please inform us so that we can rectify it asap.
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1 review
Reviewed 23 February 2013

Had flight from airport cancelled due to weather and with this being 24hours open, were very grateful to get accommo late in evening. Very clean room and so comfortable king bed for great sleep. Up early to go back for flight and had most fantastic coffee and wrap at their coffee shop at 5-30a.m. Thoroughly recommended and great price, with very helpful staff.

  • Stayed February 2013
    • Value
    • Location
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Helpful?
Thank Robinross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review, 21 March 2013
We are pleased we could help you out when your flight was cancelled. We have onsite manager at all times, thus allowing 24hour check in without booking ahead.
Our coffee shop is new and all registered guests making purchases at the shop will receive a discount.
We endeavour to provide a comfortable, clean room for any guest.
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Toronto, Canada
Level Contributor
113 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 12 January 2013

We chose this location because of the prices slightly further north. We found it had really good value and the walk up the beach was great exercise. When we wanted, it was easy enough to catch a local bus up the road.

This location has strict rules on noise after 9:30 pm. There's also a small pool out front. Overall, a good place for families and/or those who appreciate the beach without getting trapped into a beach party.

I would stay here again.

Room Tip: There are rooms on the ground floor and others up a flight of stairs. I imagine they're all the...
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  • Stayed January 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gorper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manager1GoldCoast, Manager at A'Montego Mermaid Beach Motel, responded to this review, 22 January 2013
We are pleased you enjoyed your stay with us this month. We aim to offer affordable budget clean and comfortable accommodation for everyone.
The beach at the end of the street is most inviting to everyone and such a short walk.
We look forward to your future return visit.
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Additional Information about A'Montego Mermaid Beach Motel

Property: A'Montego Mermaid Beach Motel
Address: 2395 Gold Coast Hwy, Mermaid Beach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Mermaid Beach
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #8 of 10 Hotels in Mermaid Beach
Price Range (Based on Average Rates): £
Hotel Class:2 star — A'Montego Mermaid Beach Motel 2*
Number of rooms: 24
Official Description (provided by the hotel):
A'Montego Mermaid Beach Motel is a family owned motel in the heart of the Gold Coast region situated approx half an hour from the Gold Coast Domestic/International Airport and within a short 5 min drive to Surfers Paradise. Approx 50 metres from the Mermaid Beach with many great restaurants within walking distance and public transport is easy to catch with bus stops only metres from the entrance. Theme parks are within easy access via public transport or we can arrange shuttle pick up. Local supermarkets nearby for your shopping needs. ... more   less 
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Also Known As:
A'Montego Mermaid Beach Motel Australia - Gold Coast

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