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“Terrible place”

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Broadwater Keys Holiday Apartments
Reviewed 31 January 2013

Dirty. In disrepair. This establishment does not meet any of the criteria that any potential tenant would think. A/C not working. Fan in roof hanging out of roof. Several lights not working. Pubic hair ( and other things) in the ( apparently ) clean bed. Management was very rude and blunt in rechecking the room and saying " nothing wrong with the room. You know what they ate like" they being us who had to pay $339 for a fifteen minute stay .

  • Stayed: January 2013
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Thank scottnchrissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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48 - 54 of 66 reviews

Reviewed 1 January 2013

Stayed in room 27, fridge didnt keep food cold, ceiling fan didnt work, power points hanging out of wall, shower had no water pressure plus half a shower screen. Definitly not recommend for family stay. Back packers hostel has more to offer. Noisy main road and no parking. Not what i thought the gold coast had to offer...

Room Tip: Find another location to stay, unless you only plan on sleeping.
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  • Stayed: December 2012, travelled with family
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Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2012

Apart from the location, this establishment really has nothing else going for it. When trying to find a place in the carpark, I couldn't help but notice all of the unregistered cars in there. This didn't allow for easy carparking space and made me wonder what types of operations were occurring here. The room stunk of cigarette smoke and a drunkard knocked on the door during the night looking for his friend who had previously been living in the same room. The room wasn't clean (in fact I think it was cleaner when we left then we arrived). When eating at the dining table, the table top lifted and we nearly wore our meals on more than one occasion. The maintenance and security of the room is a lot to be desired. We will definitely give this place a wide berth next time.

Room Tip: Good location but try somewhere else.
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  • Stayed: December 2012, travelled with family
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Thank LiveCairns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 November 2012

I have absolutely nothing nice to say about the motel itself, but it is definitley in a good location. Would definitely "not" recommend this place to family & friends, not worth your money unless your desperate to find last minute accommodation. The room decor is outdated, the room also had a lingering musky odour, had to leave a/c on all day, not even that got rid of the stench!!!! The sliding door, will not stop someone if they were determind to break in, shower door had a pane missing, the kettle switch is a hazard waiting to happen.
Needs some TLC.

Room Tip: There are no good tips
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  • Stayed: November 2012, travelled with family
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Thank mistmaiden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2012

I have stayed here several times by myself and with freinds over the years as I come over on business and to see freinds.
It is a lovely freindly safe place for a female to stay and is on the bus route (at the door) and is always clean and tidy and the staff are very freidly and helpfull.
Very well priced too.
I have stayed at other complex's on Marine Parade and the service & complex is not as good.

Room Tip: Down stairs by the pool is really lovely you have your own wee front yard & gate!!.
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  • Stayed: November 2011, travelled on business
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1  Thank NickieF331b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2012

I love staying at the Broadwater. It has tennis courts, indoor and outdoor pools, rooms are great with all you need, very clean and it has a nice feel about it. The rooms aren't ultra modern but that's fine. Nice gardens, walk to the beach and cycle paths and shops nearby. Only complaint was the limit on how loud the TV could go, they need to increase that. We definiately plan to stay there again, it's a great family hotel.

  • Stayed: September 2012, travelled with family
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Review collected in partnership with Quickbeds
1  Thank watraveller73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2012

My husband and I stayed for 1 night and were disgusted. The pictures on their website don't look much at all like what you get. The parking was terrible and the lady was very unhelpful at the check in desk. I was told nothing about having to pay an extra $5 a night for air conditioning. When we got to our room it smelt terrible, the verandah door did not lock, the bathroom door handle was missing, the power point must have been broken because we couldn't plug anything into it, the shower door was broken, the bed was very hard and uncomfortable, the pool was green and overall the whole place is very old and dirty. We were further disgusted at the fact that we had to pay extra for another roll of toilet papper if we needed it as well as each tea bag, soap, sugar and milk. We also had to wash up and put away our dishes and empty our own bin! It just kept getting worse and we couldn't have been happier to leave. We will never recommend Broadwater Keys Apartments to anyone and we will make sure that we tell everyone about our stay.

  • Stayed: March 2012
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2  Thank Jmt2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Broadwater Keys Holiday Apartments

Address: 125 Frank St, Labrador, Gold Coast, Queensland 4215, Australia
Region: Australia > Queensland > Gold Coast > Labrador
Hotel Style:
Ranked #7 of 7 Speciality Lodging in Labrador
Price Range: £42 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Broadwater Keys Holiday Apartments 3*
Number of rooms: 25
Reservation Options:
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Also Known As:
Broadwater Keys Holiday Apartments Labrador, Australia - Gold Coast

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