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“Good Value, Great Location, Amazing Service”

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Sanctuary Beach Resort
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good Value, Great Location, Amazing Service”
4 of 5 bubbles Reviewed 13 October 2013

My partner & I have stayed here 3 times now & will return again.

It's by no means 5 star, and some of the furnishings could do with updating, however it is absolutely first class when you consider what it costs.

The location is fantastic....being right on the beach is certainly a bonus when you consider that's what you go to Currumbin for.

But what impresses the most with this property is the fantastic service provided by Manager Garry Layton. I have stayed in all variety of accommodations globally (from simple to 7 star) & Garry is more flexible & accommodating than any manager I have encountered.

The last time we stayed he suggested that if we had a 7am flight we should come straight to SBR and he would have our room ready, while this most recent visit he said that the apartment wasn't booked the following night & so he was happy to organise for the cleaners to come the day after our check-out such that we could have use of the apartment for the day of our check-out at no additional cost. As we had a 5:40pm flight out, this meant we could make the most of our last day, enjoying the beach, & then go back for a shower before heading to the airport. Where else do they offer this?? (And, I might note, on both of these occasions, Garry volunteered these flexible check-in / out times without me even requesting it!!). It's rare to get such friendly, flexible, accommodating service, but it really makes all the difference to your enjoyment of your time in Currumbin. We'll be back for sure.

Room Tip: It's worth considering paying extra for a 3 bedroom apartment, they are much lighter & brigh...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Margaret H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry L, Manager at Sanctuary Beach Resort, responded to this review, 15 October 2013
Thank you.

Words almost fail me, we are a husband and wife team here and we have a great location so the end result comes down to how do we look after our clients. Sanctuary Beach Resort does what we think we deserve when we travel, that is provide good customer service.

Yes it is rare in todays society but more than price, service builds a happy memory and people go on holidays for a pleasurable time and a relax. Assisting clients is simple and even though we are lucky to be on the Beach Front with no roads to cross, service and assistance will either please a client or send them elsewhere, if sub standard, because there are many operators in our industry and many clients have unfortunate experiences.
Thank you for your warm and friendly story. Regards Garry.
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131 reviews from our community

Traveller rating
    70
    34
    13
    5
    9
See reviews for
72
26
Solo
0
3
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • Any
English first
Lake Macquarie, Australia
1 review
5 of 5 bubbles Reviewed 25 September 2013

Referred by friends, this resort has given us pleasurable experience and I would like to share that with you. We stayed for a short four days, it was great value, staff were friendly and helpful, units were spacious and great quality and cleanliness. It was within walking distance of the beach, shopping and Currumbin SLSC. I highly enjoyed our time there and highly recommend it. Thank you

Room Tip: Ask for a room with a view as you can see the beach and if you're lucky, might see whales.
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  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 44Diane59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry L, Manager at Sanctuary Beach Resort, responded to this review, 26 September 2013
Thanks 44Diane59.
At Sanctuary Beach we want people to have all the feelings you expressed.
As a husband and wife Owner operation we have our money invested in the business and want to provide what we look for when we manage a short break, that is a plesurable experince.
People come to the beach for a break, not just a change of kitchen, and we enjoying providing a little extra to provide the end result that you have so wonderfully detailed.
At Sanctuary Beach we try and provide early check ins and late check outs where possible and I have found that clients appreciate that assistance and our hands on customer service.
Thanks 44 Diane 59 you have made our extra effort worthwhile.
Regards Garry.
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Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 September 2013 via mobile

Stayed here in Feb 13
Really enjoyed the unit , views , easy walking distance to shops,
clubs, didn't have the best weather but still used the pool BBQ area loved it so much going back in November with friends

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry L, Manager at Sanctuary Beach Resort, responded to this review, 14 September 2013
Thanks Karen B for a review of your stay.
Currumbin does have some nice restaurants and is close to shops, and the wildlife Sanctuary, so with the great Beach Front location my wife and I think we have a wonderful place to live.
Our patrolled beach really is a nice spot, for families or couples.

Regards Garry.
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Sydney, Australia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 30 July 2013

Just back from Sanctuary Beach Resort right on the beach at Currumbin. It's a lovely resort with friendly, helpful staff just around the corner from the Currumbin Bird Sanctuary. It has a great heated swimming pool and full sized tennis court if you want to be active. We loved being able to walk to the clubs and many restaurants nearby each night. The bus is at the door for trips to Surfers, Pacific Fair and the Worlds. Our unit was two storey with a huge bedroom, ensuite and sitting room on the top level with views to the ocean. We'll definitely be back!

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank CathyE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry L, Manager at Sanctuary Beach Resort, responded to this review, 31 July 2013
Thanks Cathy,
Yes the well known and improved Currumbin Wildlife Sanctuary is across the road. They have upgraded their impressive facility to include a green challenge for adventeruous teenagers, and a night time tour with meal cooked in the ground in front of clients. Of course there is still free bird feeding in the morning and afternoon.
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Port Stephens, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 July 2013

have had wonderful couple of weeks stay, peaceful setting right on beach, clean with comfy beds, fully equipped kitchen laundry and ensuite. barbecue just near pool area and flat walking to cafes and surf lifesaving club. Currumbin wild life sanctuary next door. Looking forward to a return.

Room Tip: garden rooms straight out to barbecue, pool, path to beach and to walkway to cafes and surf club
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  • Stayed November 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fran D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry L, Manager at Sanctuary Beach Resort, responded to this review, 31 July 2013
Thank you Fran for making the effort to provide a glowing overview of your lengthy stay with us.
It is a pleasure to learn we provided the complete package for you.
Our plus is the tranquile setting with greenery around us and the sand and water on our doorstep with no roads to cross provides the majority what they want from a holiday.
Regards Garry.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cronulla, Australia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 July 2013

Hi we stayed at Sanctuary beach resort a week ago and I must say the resort is lovely. The staff were friendly, rooms clean, great BBQ area and the location PERFECT. It was our first stay and we will be coming back next school holidays. The kids loved it!! Oh and by the way it is the ONLY beachfront resort in Currumbin. We looked at other resorts but this one was right on the water, couldn't get any closer!! I recommend Sanctuary Beach Resort to anyone. We have told our friends and they have already booked next month. AWESOME STAY. Phil & Samantha.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Phil C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garry L, Manager at Sanctuary Beach Resort, responded to this review, 29 July 2013
Thanks Phil and Sam,

Yes it is a great location.

Regards Garry.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sanctuary Beach Resort

Property: Sanctuary Beach Resort
Address: Sanctuary Beach 47 Teemangum St, Currumbin, Gold Coast, Queensland 4223, Australia
Phone Number:
Region: Australia > Queensland > Gold Coast > Currumbin
Amenities:
Beach Business Centre with Internet Access Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #2 of 9 Speciality Lodging in Currumbin
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Sanctuary Beach Resort 3.5*
Number of rooms: 16
Official Description (provided by the hotel):
Under New Freindly & Helpful Management. Sanctuary Beach Resort is just that, a place set on an absolute beachfront property that brings you a much needed sanctuary amongst a very busy and hectic lifestyle.We encourge you to come and enjoy our beautiful pool, surrounding gardens and family BBQ areas. Ask our very friendly and helpful staff any questions about our local attractions, restaurants and peacful drives. Enjoy our local fair and shops located on Pacific Parade,located in walking distace. Have a drink on us at the very accessable Currumbin Viking Surf Club. Located just three minutes up the beach with 180 degree views of the pacific ocean. You can see clearly from Surfers Paradise to Collangatta. With our very clean and comfortable FULLY Self-contained units (ranging from 2 to 3 bedrooms), you will feel as though you are living here, if only for a short time. ... more   less 
Reservation Options:
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Also Known As:
Sanctuary Beach Resort Currumbin, Australia - Gold Coast

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