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“Stay only if you need to be near the airport”

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Best Western Hotel Cavalieri Della Corona
Reviewed 25 October 2012

Great location if you need to be near the airport and take advantage of the hotel shuttle.
Staff was overall friendly and helpful (except for the restaurant).
Free breakfast was good.
Now for the bad...
I agree with some of the other reviewers on several points: room on the small size but okay, not a fresh clean smell in the room, bed & pillow very uncomfortable, Wi-Fi drops every 5 min, the walls are thin but luckily not too much disturbance from nearby room.
The restaurant looked nice but my 22 euro steak was tough as shoe leather and the waiter probably amused himself by not providing a steak knife.

Room Tip: Single rooms are small.
  • Stayed: October 2012, travelled on business
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2  Thank Ramblin_Man_GG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (638)
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161 - 167 of 638 reviews

Reviewed 11 October 2012

Upon arriving at the hotel, we were impressed with the modern look of the hotel.
Checking in was smooth without any delay which was again good. Upon entering the hotel room, however, we were greeted by: a yellow "smelly" bed cover (smoke smell? Yet, the bedroom has a non-smoking sign?), a dead bee on the bottom of the huge wall-size embeded dresser, and a live flying insect? (the live flying insect was NOT a mosquito! We get the fact that there are mosquitoes in Italy, just like other parts of the world, fine, we get it!)--upon returning from a half of a day outing in central Milan? Oh, COME ON!
A laundry MIXED UP? My wife's pants was "accidentally" switched with another person's clean laundry? WHAT NEXT?
Pillows were flat as ironing board, we are used to flat pillows. BUT, NEVER that flat.
Breakfast was plentiful and very tasty. Aside from the dead bee and live flying insect, the room itself WAS immaculately CLEAN, which was another plus!
The staff DID rectified the above issues as best as they could. Most of the staff spoke English well enough; so, communication was not a major issue.
Free shuttle from the hotel to the airport was great...
Overall, other from the above issues, will we return to this hotel?
The answer is not really, we will pass. BUT, NOTE TO MANAGEMENT OF THIS HOTEL, PLEASE AND PLEASE INSPECT YOUR ROOMS ONCE MORE FOR FLYING INSECTS BEFORE CHECKING IN YOUR GUESTS!!
We WERE going to give at least 4 stars to this hotel; BUT, had to delete two stars due to the above issues. We understand that one of the challenges in service industry is to PLEASE every guest who come and stay at this establishment. It IS virtually IMPOSSIBLE to please every guest; BUT, small issues like these could be fixed and facilitated much better in our opinions, simply by providing your guests with a more decent BASIC necessities such as a MORE COMFORTABLE PILLOWS? Attention to the room condition such as NO DEAD BEE? and a flying insect from outside roaming around inside the room? NO WINDOWS WERE OPENED during our stay AND THE DOOR WAS ALWAYS SHUT WITH THE EXCEPTION WHEN WE HAD TO GET OUT FROM the room.
Otherwise, we DID have a somewhat pleasant stay at your hotel.

Room Tip: Inspect your room First Before settling in!
  • Stayed: October 2012, travelled as a couple
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1  Thank MARIA C M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2012

We stayed one night ahead of a very early flight from Malpensa airport. We were in Milan and took the 10 Euro shuttle bus to the airport, followed by the BW van to the hotel. We were on the 4:30 am shuttle the next morning to the airport. Each BW driver was very friendly, timely and helpful. The front desk people were friendly and efficient. A difficult question posed at check-in was researched and the answer phoned to the room by the time we were entering the room. Although we were leaving before their normal complimentary breakfast, they did have croissants, juice and coffee available starting at 4:00 am. Our wireless Internet connection in the room worked very well.
The whole experience at BW Cavalieri Della Corona was well done, providing a comfortable and relaxing last evening in Italy, before our 27 hour travel day returning to the west coast of the US.

  • Stayed: October 2012, travelled with friends
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Thank GoBeavs09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2012

Upon my arrival at MXP airport I called the free shuttle service of the hotel. I was very surprised of the professional reply I got. Asked where I currently was and gave full explanations where I could find the shuttle and how long it would take. It took all airport stress from me and I arrived relax at the hotel.
The entire staff was very friendly and professional. Small business center with free wi-fi access. Outdoor pool with towels provided.
Rooms are clean but standard furniture. The staff makes the difference.

  • Stayed: July 2012, travelled on business
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Thank SIEBENMEERE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 August 2012

The hotel was clean and quiet. The airport shuttle was convenient. There is nowhere near here to eat except at the hotel and the restaurant is only open specific hours. We only stayed here because we had a 6 am flight. I would recommend it if you have an early morning flight. It is definitely not a 4 star, more like a 3 star.

  • Stayed: July 2012, travelled with friends
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Thank TaraM88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malpensa, Manager at Best Western Hotel Cavalieri Della Corona, responded to this reviewResponded 28 August 2012

Dear Tara,

thank you for your review. While the restaurant is open from 7pm to 11:30pm we have a snack service during the day until the late afternoon to cater for our guests. I appreciate your comments regarding the cleanliness and tranquility of our Hotel, two qualities which we value to give our customers a relaxing atmosphere in which to rest.

I look forward to your next stay,
Frederick

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Reviewed 18 July 2012

I have stayed here twice when flying home from Malpensa - most recently on July 4, 2012. The room was not huge but perfectly adequate in every way.

The airport shuttle service was superior both ways: prompt, friendly and very helpful with luggage.

The front desk personnel were cordial, responsive and efficient both upon arrival and departure.

I did not use the dining room or lounge but thought the breakfast, which was included in the room rate, one of the best of the many I had during a long trip.

It is great that WiFi is now available in the rooms. This is a definite improvement over two years ago. The quality of service has also increased from good to excellent in my opinion. I would seriously consider always flying from Malpensa to the USA simply because this hotel gets you off to such an easy start!

  • Stayed: July 2012
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Thank megwright4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malpensa, Manager at Best Western Hotel Cavalieri Della Corona, responded to this reviewResponded 28 August 2012

Dear Megwright,

thank you very much for your 5 star review. We always do our best to provide superior experience and service to our guests. The addition of WiFi is the latest innovation and now everyone can connect to the internet for free with mobile devices and laptops on top of using our wired connections in the room.

Again thank you for your kind words, our staff appreciate them very much, I look forward to your next stay,

Frederick

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Reviewed 13 July 2012

Stayed for business. Big clean room with seperate lounge and nice big bed. On the ground floor but still very quiet. Breakfast choice limited, breakfast room lacking atmosphere. Strange smell in the htoel, a bit like damp.

  • Stayed: June 2012, travelled on business
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Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Malpensa, Manager at Best Western Hotel Cavalieri Della Corona, responded to this reviewResponded 28 August 2012

Dear Richard,

thank you for your review and suggestions regarding our breakfast. Please be assured we value your feedback and take it into account to improve our service.

We look forward to seeing you again next time you are in the Malpensa airport area!

Frederick

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Hotel Cavalieri Della Corona

Address: Via Baroldo 12, 21010 Cardano al Campo, Italy (Formerly BEST WESTERN Cavalieri Della Corona)
Phone Number:
Region: Italy > Lombardy > Province of Varese > Cardano al Campo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 6 Hotels in Cardano al Campo
Price Range: £50 - £102 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Hotel Cavalieri Della Corona 4*
Number of rooms: 176
Reservation Options:
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Also Known As:
Best Western Cavalieri Della Corona Hotel Cardano Al Campo
Cavalieri Della Corona Best Western
Best Western Cardano Al Campo
Cardano Al Campo Best Western

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