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Novotel Milano Malpensa Airport
GreenLeadersBronze level
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1,115 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (50)
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English first
Miramar, Florida
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 September 2013

We have stayed at several Novotel over the years but this be far was the best. The rooms are spacious, clean, bright and the bed comfort was outstanding. The internet in the room was fast and worked very well. The flat screen TV made the trip very enjoyable. The restaurant was one of the best hotel restaurants I have ever eaten in. The food was tasty and the service was prompt and very professional. The front desk was very helpful local trips recommendations and airport shuttle information. The airport shuttle driver was extremely professional in picking us up at the airport and providing assistance with our bags both in the van and into the hotel. We are planning to stay at this Novotel next week when we return to Milano

Room Tip: We had a room on the third floor away from the elevators near the exit and it was excellent. We cou...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank artole65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
malpensa07, Guest Relations Manager at Novotel Milano Malpensa Airport, responded to this review, 21 September 2013
Google Translation
Gentile cliente,
grazie per aver dedicato del tempo alla sua recensione.
Mi fa molto piacere sapere che si è trovato bene nel nostro hotel e che il servizio offerto è stato all'altezza delle sue aspettative. Tutto il personale è quotidianamente impegnato a mantenere alto lo standard del nostro servizio.
Sono contenta che ti sei trovato bene. La soddisfazione del cliente è in assoluto la nostra priorità.
Ti ringrazio nuovamente e spero di averti nuovamente nostro ospite.
Cordiali Saluti,

Barbara
NOVOTEL MILANO MALPENSA AEROPORTO
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melaka, Malaysia
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 September 2013 via mobile

The hotel is very new and the room is big and clean. Bed are very comfortable.
Breakfast is very satisfied and many food to eat as well. The hotel provides a shuttle bus to airport as well.
Very good hotel

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fabian2625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
malpensa07, Guest Relations Manager at Novotel Milano Malpensa Airport, responded to this review, 21 September 2013
Dear Client,
thanks for take time for your review.
I'm really happy to know that you have found good during your stay. Our staff works qouotidianamente and professionally to keep the high quality standard of our service.
Hoping to have you again our guest,
Best Regards,

Barbara
NOVOTEL MILANO MALPENSA AEROPORTO
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 August 2013

We just used the hotel on our way to Switzerland. It was clean and comfortable with free wifi, a must for many hotels to attract customers. We didn't eat in the restaurant in the evening but walked 15 minutes to Quinto Elemento. Happy to stay again but breakfast the next morning began to resemble a chimp's tea party upon the arrival of a tour group - unavoidable at an airport hotel. Too many people trying to get breakfast at the same time and not enough staff to clear tables and resupply made for a frustrating experience.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joolz H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
malpensa07, Guest Relations Manager at Novotel Milano Malpensa Airport, responded to this review, 29 August 2013
Dear customer,
I thank you for taking the time to post your review.
I am very sorry for the situation that has been created to breakfast on the morning of his departure. Unfortunately we had an unexpected about the staff on duty, but that was quickly resolved and the situation has returned to normal.
Are counted that you have found our services to your liking.

Best Regards,

Barbara
Novotel Milano Malpensa Aeroporto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
112 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 8 August 2013

Very clean and nice hotel. Very convenient due to the free shuttle that runs to the hotel from the airport! The breakfast had tons of options and was delicious but was a little expensive to add-on (through a fluke we got ours for free). The only sad part was that the pool closed early at 7pm/19:00- would have loved to jump in after the long flight in.

Stayed August 2013, travelled with family
Helpful?
1 Thank Eeaugust
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
malpensa07, Guest Relations Manager at Novotel Milano Malpensa Airport, responded to this review, 29 August 2013
Dear Customer,
Thank you for taking the time their vote.
I am very happy to know that you liked our hotel.
The quality and customer service is our priority everyday.
I hope to have you soon as our guest.
Sincerely,

Barbara
Novotel Milan Malpensa Airport
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel Milano Malpensa Airport

Property: Novotel Milano Malpensa Airport
Address: Via Al Campo 99, 21010 Cardano al Campo, Italy
Phone Number:
Region: Italy > Lombardy > Province of Varese > Cardano al Campo
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #4 of 6 Hotels in Cardano al Campo
Price Range (Based on Average Rates): £
Hotel Class:4 star — Novotel Milano Malpensa Airport 4*
Number of rooms: 208
Official Description (provided by the hotel):
The Novotel Milan Malpensa Airport is a modern 4 star hotel with 208 rooms, just a few minutes from Terminals 1 and 2 of Milano Malpensa Airport, 35 km from the Exhibition Centre and 40 km from the centre of Milan. Free scheduled shuttle bus to and fromthe airport. Ideal for business trips, with a Convention Centre offering 6 meeting rooms (240 guests), business corner and WiFi. It features family rooms for 2 adults and 2 children, NovotelCafé (open 24 hrs), bar, gym, garden, outdoor pool and garage. ... more   less 
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Also Known As:
Novotel Milan Malpensa Airport Hotel Cardano Al Campo
Cardano Al Campo Novotel
Novotel Cardano Al Campo

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