I selected this hotel for our overnight before an international flight based on reviews of the options, and I am delighted I did.
The hotel is quiet, recently built to a good standard with comfortable rooms, good bathrooms and good furniture (comfortable beds). It is smallish but brought up a level by Cecilia, the hostess and owner. Cecilia will pick you up and drop you off to Malpensa, take you to a local restaurant after making the reservation. When we arrived by bus from Lugano we were tired and hungry. Cecilia asked what we wanted and made us toasted cheese sandwiches and coffee immediately.
We had a much more serious issue which she helped resolve with our luggage. When we exited the bus from Lugano at Malpensa, we inadvertently took someone's bag and left one of ours on the bus. When we noticed the switch some hours later, at around 10pm, Cecilia identified the bus company which she remembered from when she picked us up, called them and explained the situation. Our bag had even located and she helped arrange for it to be brought back to Malpensa the following morning. We were happily reunited with the errant bag.
The hotel is an excellent choice for an overnight stay. We will happily stay there again in preference to the Hilton or any of the other higher-rated hotels.
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